The pool is lovely, I spent a happy 8 hours there, although competition for umbrella shade got fierce later in the day.
But other experiences at the hotel were not so easy-breezy. The first difficulty was the parking...there is a big stone barricade saying tow away zone at reception. So I drove into the parking garage, but couldn't get a ticket to make the gate arm go up. Trapped in miniscule drive, car behind me beeping -- not a relaxing start to my weekend getaway.
The rooms are huge, but one air conditioner in the living room DOES NOT do anything to cool the bedroom, very stuffy. (Yeah, I know, at least there is air conditioning! Only helpful if it actually cools, though.)
The staff was not very helpful. Not great English skills, so they yelled Italian at me a lot. I think I didn't follow proper pool towel procedure (staff scowled at me,) and apparently they didn't like me walking around indoor pool with flip flops on (scowl,) or when I wanted ice with my beverage at poolside (scowl,) wanted desperate help with garage (front desk scowl,) wanted directions to town (scowl,) information on how to park in town (scowl)...you get the idea.
I will say the hotel made a very nice gesture & provided nice fruit in our room because it was a special occasion. And the fruit was scowl-free :o)
- Official Description (provided by the hotel):
- On the hills overlooking Lugano, in a marvellous setting, yet just a few minutes walk from the centre of town, Villa Sassa Hotel, Residence & Spa****S is a an oasis of well-being. The hotel enjoays a breathtaking view of Lake Lugano, the city and the surrounding mountains and offers 49 rooms and suites and 71 serviced apartments, a Mediterranean restaurant and lounge bar, conference and banqueting facilities, and a 3,000 sqm Wellness Club and Spa. The very special light shining over Lugano and love of nature are unforgettable at Villa Sassa, the ideal resort to spend a day, a weekend or an entire week or more of pure relaxation. ... more less
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- Also Known As:
- Hotel Sassa And Residence