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“Excellent but no frills”

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Ibis budget Lugano Paradiso
Ranked #18 of 45 Hotels in Lugano
GreenLeadersSilver level
Lincoln, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent but no frills”
Reviewed 17 July 2014

Arrived here in early July with my boyfriend. We were staying for 2 nights as we travel around Europe.

When we arrived the staff were very friendly and explained everything we needed to know about our room, the wifi, etc.

Our room was very basic, but in turn also very clean and very comfy. It felt to me a bit like an IKEA display! The shower was very nice, and they provided towels. However, the toilet is kind of in a cupboard instead of its own room, so people with intimacy issues may want to avoid...

There were no plug sockets near the bed. There was a lot of light and lightswitches in the room, including from the bed.

The view was lovely and the hotel is in a good location too, just 5 minutes from the lake. However, don't come to Lugano Paradiso if you are planning on hitting the town, there are very few restaurants or shops or anything and everything closes early. You may be better off in main Lugano. The room was nice and quiet.

I would definitely recommend the room for a short stay.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank alaarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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433 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Danish first
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English first
Lisbon, Portugal
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2014 via mobile

This hotel is okay and clean but very very basic.

You can have a good night of sleep but you don't have shampoo or dryer.

I recommend but if you can pay a little more you should choose another option.

About the location is good for people I like to walk a little bit because is not in the city center.

Stayed May 2014, travelled as a couple
Helpful?
Thank Susana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 April 2014 via mobile

Perhaps our expectations were high but we thought Ibis was already budget, then on arrival in Lugano we learnt there is an even lower level!
The location is great but there is nothing else that is positive about this hotel. Bed was horridly uncomfortable, no privacy for the toilet which didn't have a lock, noise from the corridor from every room and rude staff at the Main Ibis hotel, when they saw we were booked in at the budget hotel. All in all I would not recommend this hotel and next time I would pay the extra to stay in either the Novotel or Main Ibis hotel (which are all next to each other!).

Stayed April 2014, travelled as a couple
Helpful?
Thank chiara0913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva A, Assistant Manager at Ibis budget Lugano Paradiso, responded to this review, 24 August 2014
Dear Guest,
Thank you for sharing your experience on Tripadvisor and to let us know what you think about our hotel.
Clients feedbacks are very important to us in order to continuously improve the quality of our services.
Please accept our sincerest apologies if you were not completely satisfied with our services and for any inconvenience you may have encountered.
We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in one of our hotels.

Best Regards from Lugano
Eva Amat - Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Lugano hotels

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 March 2014

This budget hotel is in a very convenient location two blocks from Lake Lugano, and good value if you're on a budget. The room was a little strange, because despite being a couple, our room had a bunk bed (double on bottom and single on top). The shower was part of the room, not self-contained. And the toilet had a door, but it was more like a stall. But the room had all we needed, except for complimentary toiletries and a refrigerator. There is a Migros down the street, so we bought food there instead of buying the hotel's breakfast. Normally this would be an average 3-star rating, but the man at the check-in counter was so friendly and helpful, he gets a star of his own.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Quintus08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis budget Lugano Paradiso

Property: Ibis budget Lugano Paradiso
Address: via Geretta 10 | Lugano Paradiso, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #18 of 45 Hotels in Lugano
Price Range (Based on Average Rates): £
Hotel Class:1 star — Ibis budget Lugano Paradiso 1*
Number of rooms: 83
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