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“Perfect location and comfort”

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Suitenhotel Zurbriggen
Ranked #55 of 110 Hotels in Zermatt
Certificate of Excellence
San Diego, California
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Perfect location and comfort”
Reviewed 16 September 2013

Summer, after long day hikes the hotel has a complete spa but it was the outside Jacuzzi that did it for us, with it's perfect view of the Matterhorn. We stayed in the little chalet, which was modern and cozy and just a short walk to the main hotel.

  • Stayed October 2012, travelled with family
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Helpful?
Thank Scott N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 reviews from our community

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Traveller tips help you choose the right room.   Room tips (25)
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Zug, Switzerland
Level Contributor
232 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 11 August 2013

The fun starts when you´re picked up at the station by the electro car. Warm welcome at the hotel and very nice suite with a B&O System. We also rented the "Gaedde" which is like a cute little chalet by itself not far from the hotel. The wellness area is neat and there´s tea and coffee time with fresh warm cakes. We did meet even Pirmin Zurbriggen who is a Ski legend and he´s a very nice person.

  • Stayed July 2013, travelled with family
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Helpful?
Thank Pigalle1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2013

Fantastic view of Matterhorn ,excellent service and extremely nice staff ,luxurious suites with all kind of equipments, the location in Zermatt is perfect for walking and skiing.Indoor swimming pool with whirlpool and a nice and warm outdoor and well heated whirlpool.Very nice garden with design furniture

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank Kirsten0604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 August 2013

Where is the best place to stay in Zermatt? Unsurprisingly, hundreds of TripAdvisor reviewers have declared that their first hotel experience in Zermatt was excellent wherever they stayed, and that they planned to return to the same hotel in the future. We would argue that Zermatt’s magic is so abundant that guests associate that magic with wherever they happen to be staying, creating instant loyalty regardless of the hotel’s actual merits. This can prevent visitors from discovering the small number of Zermatt lodgings which create truly exceptional experiences for their guests, and which elevate a Zermatt vacation to a new level. In this regard the Suitenhotel Zurbriggen is without equal.

The Swiss set an example to the world with their warm hearts, wonderful good humor, sincere interest in the world at large, and tolerance—a reason to visit Switzerland in and of itself. These qualities are personified by your hosts at the Suitenhotel, the Olympic gold medalist Pirmin Zurbriggen and his wife Moni, sister of famed Zermatt architect Heinz Julen and a highly accomplished individual in her own right. Moni and Pirmin extend genuine friendship to their guests and are joined by their wonderful assistants, including Wanda and Anette. You will truly come to know and admire them during your stay, as they make a sincere and caring effort to get to know you as well, both as guests and as friends. After wonderfully stimulating conversations and relaxed opportunities to interact (including weekly garden aperitifs and even ski outings with Pirmin himself) your faith in human nature will be renewed, and you will depart from Zermatt knowing that you have real friends to return to.

Zermatt has the virtue of lacking petrol-powered vehicles, making the air the cleanest you will ever breathe, but the town is nevertheless bustling. While that is part of its fun, there are few truly peaceful areas left in Zermatt proper where you can retreat and be at one with the Matterhorn. Only the south end of Zermatt is zoned to be permanently pristine, and the major beneficiary of that zoning is the Suitenhotel Zurbriggen. The Suitenhotel is situated to provide a magical connection with nature while avoiding remoteness from Zermatt itself, making it the ideal alternative to staying in a rustic but inconvenient suburb such as Winkelmatten. Every suite in the Suitenhotel Zurbriggen is essentially an apartment which is blessed by unobstructed views of the Matterhorn and River Visp, wonderful kitchen facililties and generous balcony or patio space. While a few of Heinz Julen’s architectural touches are apparent, Moni and Pirmin were the principal designers of the Suitenhotel Zurbriggen and this makes it the warmest and most comfortable of the lodgings infused by Heinz Julen’s genius (others include the renowned Coeur Des Alpes, Focus, Backstage and Omnia, and his award winning design for a pyramid-shaped hotel atop the Klein Matterhorn cable station awaits implementation).

Despite the peacefulness of the Suitenhotel’s setting, it is within a block of the Matterhorn Express gondolas which swiftly and quietly deliver you to the Schwarsee (famous Matterhorn reflecting lake) and hence to the high world of glaciers and perpetual snow emanating from the Trockener Steg. Skiers find endless opportunities in this Glacier Paradise, including 7000 foot vertical descents into Italy, but also can quickly connect to Zermatt’s other major ski areas via the Furi-Riffelberg gondola (Gornergrat ski area) and from there descend to Gant to link to the Sunnega-Blauherd-Rothorn area. Hikers equally benefit from the Suitenhotel’s perfect location, especially Peak Pass holders who can just jump on the lift system anytime they want. Furthermore, it is a delightful 2-10 minute walk from the Suitenhotel (largely alongside the River Visp) to great restaurants, the wonderful Migros Supermarket, and fascinating bookstores and shops. It’s worth mentioning that both green and red electric bus lines stop conveniently close to the Suitenhotel and arrive right on schedule, making it a snap to transport groceries and/or tired feet from virtually any location in Zermatt back to your apartment. Especially helpful are the public elevators which eliminate a vertical climb between the green bus stop on the River Visp and the higher road where the Matterhorn Paradise ski station and Suitenhotel are perched. The bus system is free to those with ski or hiking passes. (The Suitenhotel provides free transfers between the train station and the hotel on arrival and departure days.)

There are many, many perks to staying at the Suitenhotel Zurbriggen. Breakfast is wheeled into your suite and set out with candlelight and flowers at your chosen time daily. This is the ultimate breakfast experience, designed to your specifications and complemented by Swiss attention to artistic detail. This strikes us as much more civilized than having to shower and dress to attend a breakfast buffet in a standard hotel dining room. Butter and chocolate croissants, fresh baked breads and rolls of every variety, scrambled eggs, air dried beef and other meats and cheeses, fruit, yogurts, muesli and dry cereals are standard items on the breakfast checklist, and if you want some item not on the checklist, ask and you likely shall receive at no extra charge. Beware that if you check off every breakfast item on the checklist out of curiosity or adventurousness, food enough for six meals will be delivered to your room! Thanks to each suite’s complete kitchen, that extra food can be put to great use as lunch sandwiches and dinner pasta ingredients. Fondue and raclette appliances are available for guest use, and light supper items can be ordered for a modest charge if you simply want to order in for dinner without any effort.

The beautiful indoor swimming pool and special spa features literally constitute a waterpark for adults. The Matterhorn views from the indoor pool and the outdoor Jacuzzi are unmatched in beauty anywhere on this planet. Barbeque facilities, DVD’s, umbrellas for the occasional rainy day, walking sticks and even mountain bikes are provided for guests.

Finally, the intimacy of such a limited number of guests (only nine or so apartments, including lock off bedrooms which can be rented separately) assures that this is a personalized experience, while still allowing privacy. Our contact with other guests, all of whom were delightful, was perfectly comfortable with no pressure to interact. Both hosts and guests were free to be themselves. If you prefer a hotel which exudes snobbery or even polite formality you might be better off staying elsewhere. Otherwise, the Suitenhotel Zurbriggen may well be your best bet to experience all the magic that Zermatt has to offer.

Room Tip: Regardless of the number of bedrooms, every suite is spacious with perfect Matterhorn views.
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  • Stayed July 2013, travelled with family
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Helpful?
3 Thank Vortex_hunters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, null, Hong Kong
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2013

We had a short 4 day holiday in Switzerland during July of 2013. As part of the trip we travelled via railway from Zurich to Zermatt and stayed at the Zurbriggen Wellness Hotel. The Zurbriggen's (and staff) were fantastic and we really felt valued as guests. The room was lovely and on the day that we arrived, offered a perfect view of the Matterhorn. The town itself is charming and the railway ride from Visp to Zermatt stunning. If you enjoy mountain scenery and something a little different during the summer then my wife and I couldn't recommend this hotel highly enough.

Room Tip: Although we didn't stay in it, Mrs Zubriggen showed us the 'Olympic Suite' which looks f...
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  • Stayed July 2013, travelled as a couple
    • Value
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    • Service
Helpful?
Thank Iain W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 12 March 2013

We can't recommend this hotel enough. We stayed in a double room and found it very comfortable and nicely appointed. The location is excellent, with access to the Klein Matterhorn station just across the road and a pleasant short walk into town. However, the real beauty of this place is the staff and the owners, Moni and Pirmin. Everyone made us feel very welcome and were very helpful throughout our stay. We really felt like guests, not customers, which is not a very common thing in our experience and really made our stay. We look forward to returning many times.

  • Stayed March 2013, travelled as a couple
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Helpful?
Thank Gordon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 February 2013

My family (2 adults, 2 children and 1 infant), stayed here mid January for a skiing holiday.
After much research we chose Zurbriggen based on location, style, and positive correspondance with the staff during enquiries.

After 30+ hours of travelling, we were excited to arrive into Zermatt and were definitely more than happy with our choice. The wonderful service started from pick up, and continued throughout our entire stay. It was impeccable. Nothing was too much trouble, and all recommendations made by them worked out well.

Arrival: Upon arrival we were offered welcome drinks (which were much needed), as well noticing how well they had catered for our family. We found toys, colouring, kids cutlery, plates etc, small bathrobes, a cot etc.

Location: Great! Right opposite the Klein Matterhorn gondola and a nice, easy 10 minute walk into town. The free use of the sled came in handy to pull the kids along.

Rooms: We stayed in the 2 bedroom Streif. Each room is on it's own floor, accessible by lift or stairs. Very comfortable, and a good size. The kitchen was set out well. AMAZING views of the Matterhorn.

Breakfast: Yum!! You put in your order the day before and your breakfast is freshly delivered at the time of your choice. Choices of cereals, breads, pastries, fruits, cold meats, cheeses, juice, tea/coffee etc. We looked forward to it each morning.

Amenities: We used the wellness area each day, mainly for the pool and outdoor spa which was very enjoyable. The afternoon tea offerings are a lovely touch. We also used the ski room which was great too.

Negatives: The only one that comes to mind is that there is no laundry in the room or a common one in the hotel for DYI. Travelling with young kids we had a bit of washing that ended up being quite expensive when done through the hotel laundry service.

Overall, we loved Zermatt and Zurbriggen. So much so that we rebooked for next year when checking out.

  • Stayed January 2013, travelled with family
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Helpful?
1 Thank TROSS00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suitenhotel Zurbriggen

Property: Suitenhotel Zurbriggen
Address: Schluhmattstrasse 68, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Family Hotel in Zermatt
#35 Luxury Hotel in Zermatt
#38 Romantic Hotel in Zermatt
#39 Spa Hotel in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Suitenhotel Zurbriggen 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Apparthotel Zurbriggen Zermatt

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