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“Location & style”

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Hotel Matterhorn Focus
Ranked #5 of 110 Hotels in Zermatt
Certificate of Excellence
Montreal, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Location & style”
Reviewed 4 July 2013 via mobile

Great room with the view of the Matterhorn. Good breakfast, very nice wellness centre, (sauna, steam, indoor/outdoor pool) fantastic location right next to the lift.
Only downside, no fridge/mini bar in room

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelW66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review, 17 July 2013
Dear MichaelW66

Thank you very much for your lovely review. We are very pleased to hear that you enjoyed your time at the hotel Matterhorn Focus. It is always great to hear that the people liked our style, infrastructure and services. We will hand over your feedback to our team. Thank you very much and we would love to see you again at the FOCUS.
Kind regards and have a great time.

Chris & Sonja Noti
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579 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
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English first
Level Contributor
92 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 June 2013

I always wondered if high ranking means a good, really good hotel. YES !!. I booked the Focus in Zermatt and we are still here, leaving tomorrow, June 26. Perfect hotel. For me perfect review is when you feel that there is an owner/manager and staff that really want you to feel at home. Emili was checking us in to a perfect room with the Materhorn view. We got a welcome dring, great explanation and started to enjoy. Hotel SPA is superb. And wait until you meet Sonia, the owner. If she is serving the guests breakfast, be sure, you made your best option.

Room Tip: Pay more, but take a room with a mountain view
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  • Stayed June 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Zingers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review, 28 June 2013
Dear Zingers.
What a nice review! Thank you so much. We are happy to hear that you had a great stay. Your kind and warm feedback shows us that we are on the right “path”. We all endeavor to provide this kind of service so that you feel at home. Seeing our guests with sparks in their eyes makes our work so special. It would be a great pleasure to welcome you again in our hotel soon. In the interim, we send you our best regards. Take care and enjoy the summer.
Chris & Sonja Noti, hosts.
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Houston, Texas
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 June 2013

Our stay was very good, room was very nice, we had a good view of Matterhorn from the room however this hotel is not the type, I enjoy. It is a small hotel with no restaurant and lobby where one can sit down, relax and enjoy. In other words, 5 star charm and amenities or family fun are missing. Rooms are very good, modern and different, Hotel customer service is good, pick up and drop by the hotel from the train station is very easy and smooth. I could have given it rating 5 but I am not because I traveled with the kids and our kids like to enjoy the hotel in addition to just sleeping in a nice room in the night.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jiten A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review, 26 June 2013
Dear JitenJD

Thank you for your review about your stay in the FOCUS. We are very unhappy to hear, that you have not enjoyed a 100% your stay. We are very sorry that we have not met your taste with the FOCUS. We know that we polarize with our style and are aware that this does not appeal to everyone. We are a Design hotel. It's true, if you are looking for a cosy "chalet-style-atmosphere", this is not the right place. Thank you very much for being our guest. We wish you a great week and a sunny summer time.
Yours sincerely. Chris & Sonja Noti. Hosts.
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Raleigh, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2013

Honestly, I am pretty cheap when it comes to anything that I can't hold in my hand. So when it comes to hotel rooms and services of any kind, I just can't force myself to pay for something better. Fortunately, my wife doesn't have this problem. As a result, we have stayed in some amazing resorts and hotels. This one beats them all...

We originally got one of the deluxe rooms at the Matterhorn Focus, which looked beyond fantastic. When we checked in, my wife wanted to just look inside the Matterhorn Suite to see what it was like. It was clearly better than anything we have ever stayed in, so we upgraded upon check-in. I would give the hotel, the room, the wellness area 12/10 because every detail is simply perfect. I would even give the breakfast buffet a solid 8/10 since it is included. The only problem with the entire experience was the #@!&*$ gondola tower interrupting our view of the Matterhorn. It was hard to stay mad because the other 359 degrees of view were amazing.

I would stay here again, and although it is unnecessary, I would pay for the Matterhorn Suite again, but I would certainly stay longer next time.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian N, Owner at Hotel Matterhorn Focus, responded to this review, 22 June 2013
Der Bryce

Thank you so much for taking the time to share your experience and for your detailed feedback. It was a great pleasure for us to be your host during your recent stay at the FOCUS.

Your kind compliments sum up everything we want to be and we want to do. We truly appreciate your comments and we are happy to share it with the rest of the team; they are always fired up to be complimented for a job well done and for going the extra mile.

We are looking forward to welcoming you again soon.

Best regards from Zermatt to North Carolina. Chris & Sonja Noti
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London
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 June 2013

After staying the year before at the Coeur des Alpes and not being able to get in this Christmas we opted to spend Xmas 2012 at the Matterhorn Focus. May we state that in no way were we disappointed, in fact we would go so far as saying that the Focus is half a point better than the Coeur des Alpes (it's newer, better Spa and the owners & staff could not do enough to make one's stay perfect - well done, top marks guys!!). Plus it's about 20 paces from the ski lift!

  • Stayed December 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank L R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian N, Owner at Hotel Matterhorn Focus, responded to this review, 22 June 2013
Dear TA Member

We are very happy that we have met your expectations.

We are very pleased that you have enjoyed your overall stay.We are glad to hear that you appreciated your stay and it is our pleasure to share your review with our team. To us there is hardly anything sweeter than a compliment for a job well done.

We will continue on that path and the FOCUS hopes to be on your list, if your travel plans should lead you back to Zermatt.

In the meantime, stay well and enjoy the summer.

Yours sincerely. Chris & Sonja Noti
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Cairns, Australia
Level Contributor
3 reviews
Reviewed 9 June 2013

My husband and I chose this hotel because it was in a location close to the cable cars as we did not want to be lugging ski equipment up steep climbs every morning and when we got there the location was even close than we thought so it was a short walk from the hotel and we were ready to catch the cable car to the slopes. We thought it would be a problem with the hotel not having a restaurant but the breakfast was amazing in the mornings so we ate a substantial breakfast then by the time we returned from skiing there were light snacks in the lounge, then for dinner a lovely walk to the picturesque village to try the myriad of restaurants in the village proper. Our bedroom was everything anyone could wish for with a comfortable bed (so comfortable my husband now wants one for home) a coffee making machine, one of those nespresso types, hairdryer and all bathroom requirements. Our room was walled glass overseeing the majestic Matterhorn, truly breathtaking. I was not so much the keen skier as my husband but this was not a problem as a quick ski in the morning an I would return to the hotel to relax in the pool ans health spa area, I truly felt I was living in luxury when I could swim from the heated pool to the outdoor spa and watch the snow falling while I was immersed in bubbles. The staff completed this amazing package, all were so helpful and nothing was too much as when we had problems with our luggage arriving from the airport they were on the phone for ages and set everything right and made it appear effortless.

Room Tip: Ask for a room facing the Matterhorn.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Susanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian N, Owner at Hotel Matterhorn Focus, responded to this review, 22 June 2013
Dear Susanne L

Thank you for taking the time to let us know your experiences. Thanks a lot for the good feedback and the great compliments. We are very pleased that you have spent a great time in Zermatt and enjoyed your stay with us at the FOCUS. It would be a great pleasure to welcome you again as our guests.
Best regards from Zermatt to Australia, Chris & Sonja Noti, hosts
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Los Angeles, California
Level Contributor
132 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 June 2013

We came to Zermatt for spring skiing in mid-April There were so many positive reviews about the Matterhorn Focus we had to stay here. We were astounded at the luxury. The location is 10 minute walk out of town but if you are a skier/snowboarder, you will love that the hotel is very close to the Matterhorn tram and gondolas. There is also a ski rental shop nearby as well.

The rooms are spacious with wonderful bathrooms and coffeemakers. The beds are extremely comfortable! The hotel only serves breakfast (although there are many snacks!); we looked forward steaming hot tea, hot chocolate and coffee every morning. The selection of food was very good, with some delicous baked delicacies. There are many restaurants within a 10 minute walk of the hotel.

The spa and pool stand out brighly in this hotel. The pool is indoor and outdoor. There are also luxurious steam and sauna and a relation room. We felt very pampered.

The ski lockers are adjacent to the entrance; each ski locker has a boot warmer.

We spent three days and two wonderful nights; our third night (in April) the hotel was fully booked. The staff was excellent; they apologized and found us another wonderful hotel (the Berghof) nearby.

There is no doubt we will come again.

Room Tip: Always ask for a Matterhorn view room; although remember that the weather may not cooperate.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian N, Owner at Hotel Matterhorn Focus, responded to this review, 22 June 2013
Dear Chris E

Thank you very much for your great review about your stay in the FOCUS. We are very happy to hear, that you have enjoyed your stay with us. Compliments for a job well done are always rewarding and motivate our team to go on their way to make our guest’s stay a memorable one.

We hope to be able to welcome you again in the FOCUS and send you our best regards
Chris & Sonja Noti, Hosts
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Additional Information about Hotel Matterhorn Focus

Property: Hotel Matterhorn Focus
Address: Schluhmattstrasse 131, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Zermatt
#3 Romantic Hotel in Zermatt
#5 Spa Hotel in Zermatt
#5 Family Hotel in Zermatt
#7 Business Hotel in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Matterhorn Focus 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
Design & Lifestyle in front of the Matterhorn. ... more   less 
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Also Known As:
Matterhorn Focus Hotel
Matterhorn Focus Zermatt

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