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“Great hotel, great location” 5 of 5 bubbles
Review of Hotel Matterhornblick

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Hotel Matterhornblick
Ranked #80 of 109 Hotels in Zermatt
Los Angeles
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great hotel, great location”
5 of 5 bubbles Reviewed 25 March 2012

I spent 2 nights at the Hotel Matterhornblick. All of the staff (the 3 I met) were very helpful and friendly and made me feel at home. The room was the best of the 3 I stayed in around Switzerland that week, very clean and bright and spacious. You can't beat the location, right in the middle fo town and a 5- or 10- minute walk to everything- skiing, shopping, restaurants, and the train.

The petite breakfast was exactly what you find around Europe, it was just right. At night, the living room area next to the breakfast area was filled with people enjoying a glass of wine or a beer.

The spa was much nicer than I had expected. The only complaint was that the hot tob was not hot, but I used the steam room instead.

Overall, it's a great deal for this hotel, I will stay there on my next trip to Zermatt.

  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevintari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 reviews from our community

Traveller rating
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    8
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5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Somerville, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 March 2012

What a treat to find the Matterhornblick only improved since I was last in Zermatt, 20 years ago. The Julen's have added a beautiful spa (hot tub, two saunas, footbaths (perfect for feet that have spent hours in boots!) and wonderful relaxation areas) and a very sunny breakfast room. The breakfasts are phenomenal, the muesli as good as ever.
The staff are incredibly helpful with regards to ski conditions, recommendations for restaurants, activities and where to ski.
The rooms are very comfortable, lovely duvets, large (by european standards) bathrooms with plenty of hot water and great water pressure. So nice to sit in the sun on our balcony while planning where to ski that day.
The location is perfect as well, right in the middle of town, a few minutes from the train station and equidistant to the Sunegga lift and the Matterhorn express.
From the ski room and the boot warmers to the relaxed vibe at the Matterhornblick, everything contributes to a wonderful home base from which to experience the wonders of Zermatt.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank skibum82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 31 December 2011

we arrived on 20 december 2011. got an apartment with kitchen 1 bedroom, 2 rooms n 3 bed and 2 balconies. got a tv. no lift. so, i suggest to pack lightly as in zermatt also car free zone. and if you need to rent the small cab its cost you 6 to 7 chf. And the breakfast was OK. overall, we are content and happy with our stay at the hotel ! would definitely recommend the hotel to others.

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dreamiegurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NSW
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 October 2011

Perhaps it is the Swiss style. Perhaps it is because we only stayed there 1 night. There was a bit of “je ne sais quoi” even when we arrived and that was despite our initial conversation being in German re our reservation. There seemed little warmth from the host (Herr Julen) when we checked in and later when we checked out. Our later dealings with Frau Julen were warmer. Perhaps it was the extra effort required to carry the conversation in English.

The hotel is a 10-12 minute very slightly uphill walk (except for the last 70m or so) from Zermatt train station and if your luggage is not too heavy, the walk is extremely do-able and can save you a few CHF in a country that is extremely expensive. There are only electric cars and bicycles in the town so walking even down the middle of the street is very safe.
We were allocated a room on the Matterhorn side so it was a real treat being able to look at the Matterhorn from our balcony. From the floorplan I looked at whilst studying the fire escape map, it would appear some rooms do not have this view so it should probably be specifically requested.

The room itself seemed freshly renovated with solid timber panelling which although seemingly plain, work and obviously are fairly easy to maintain. The pillows were too soft (like most places we found in Europe) so we would recommend getting another or supporting it somehow. The bed itself was comfortable without being too soft or too firm. There is a good selection of French, German and English channels on the LCD TV. The bathroom is a good size – just make sure one draws the curtains if you leave the door open (even if you close the door it’s slightly opaque). Water pressure for the shower is fine.

There is a Jacuzzi which we made use of with towels provided. The multi-coloured lighting is a bit Vegas-esque but it was a lovely treat to be able to relax our tired muscles. There are also 2 foot spa type basins which was extremely nice and gave us good relief from aching muscles.

There are a lot of restaurants on the main street and around the hotel. Zermatt is a tourist town so prices are high but the restaurant at the Zermatterhof seemed reasonable. We ate at a restaurant called Stadel which offered traditional Swiss food at reasonable prices (for Zermatt) and a free shot of liqueur at the end of dinner.

Breakfast is nice, the selection is limited, particularly when the hotel is quiet (when we were there, the hotel didn’t seem particularly full – either that or we ate breakfast early). The standard continental fare is there but the selection of breads is not as wide as some other hotels.

There is 1 internet computer (Mac) which was fast but had some pop-ups and configuration problems on it when logged in as English but Frau Julen said this was limited to the English login – using French, German or other language was ok and the pop-ups would not appear.
Check out was ok, except beware the seeming practice of European establishments not to accept signatures for credit cards and only taking PIN. The host did not seem to be able to get around this problem (despite other places in Europe being able to circumvent this).

All in all, if you are looking for somewhere clean and very reasonably priced to stay and can accept slightly lukewarm service, then this hotel would seem to fit the bill.

Room Tip: Do request a Matterhorn view room - not all rooms will have views.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JClasstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 21 September 2011

We stayed here for one night on our way to italy. They do not allow cars in zermatt so you need to catch a train which takes 20mins. The hotel is about a 10min walk to the station or you can catch a taxi for 6 francs. The hotel was in walking distance to everything such as resturants and the skycar up to the little matterhorn.

Once we got to the hotel, there was one lady who seemed to be the manager/owner she was very polite, friendly and helpful. The male manager came across as arrogant and condescending.

The room was very basic with no tea/coffee facilities or fridge. The room was quite large with a lounge in it. On room description they had you could see views of the matterhorn. We didn't have any view except of the hotels behind us and surrounding hills. Perhaps if you were on a higher level you would get a better view. The bed was two singles put together which I was slowly getting use to as this is common standard in europe. They still rolled apart while we slept which was very annoying. It had a big terrace but no table and only 2 chairs so was abit pointless. We took the coffee table outside. The room was clean and had air-con.

We had breakfast but it was average. The bread was stale and it was only a continental breakfast so not much choice. We wanted to use the spa before we left, the room book said it opened at 8am so we went down and waited about 10mins and noone had come to open it. When went up to the front desk to ask what was going on and our response we got was it hadn't been cleaned yet and will be open in a hr, If you cant stick to a certain time than they should change that in there guest books. On checkout the male owner advised us that we had other nights stay and laughed at our expense for not realising. As we were about to walk up to our room he realised he was looking at the wrong room number and made us feel like idiots. He was not particularly friendly.

Room Tip: a top level room.
See more room tips
  • Stayed August 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank blueky333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 11 September 2011

We stayed at this hotel 3 nights in September '11. It is situated 100 meters off the main street of Zermatt, around mid-village, near the Museum, church and the graveyard of Matterhorn climbers. So it is centrally situated, but without the noise of the street
.
The room was spacious, modern, appeared to have been refurbished not a long time ago. It has an excellent view of the Matterhorn, and this, by itself, is something you'll not forget!. No mini-bar or coffee machine. The bathroom/toilet has a semi-transparent glass door!

The breakfast is OK, breads, croissants, cereals, cheese, meat, juices, eggs (you have to ask for them), coffee/tea, fruits.

The staff is very friendly and helpful with advice about activities, trains etc.

They have a courtesy electric taxi service from (free) and to (for 6 CHF) the train station.

We had very enjoyable days in this beautiful place.

Room Tip: Not all rooms have a view of the Matterhorn, you have to ask for it, you should be on the 3rd or 4th...
See more room tips
  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ehren_ben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salt lake city
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 12 July 2011

Beautiful, newly remodeled and decorated rooms throughout the hotel with excellent views of the Matterhorn from the mountain side of the hotel. Friendly staff, very good breakfasts (included), and central location make this a wonderful summer vacation hotel. The staff was most helpful in suggesting hikes, making restaurant suggestions and reservations, and assisting in transportation from and to the railroad station.

Room Tip: Ask for the mountain side of the hotel, about 10CHF (Swiss francs additional)
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank queenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Matterhornblick

Property: Hotel Matterhornblick
Address: Kirchstrasse 38, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Shuttle Bus service Ski-In / Ski-Out Spa
Hotel Style:
Ranked #80 of 109 Hotels in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Matterhornblick 3*
Number of rooms: 25
Official Description (provided by the hotel):
Our hotel is located in a central, but quiet area of Zermatt. The base lift stations are and easy 10-12 minute walk from the hotel. The Ski Bus also stops directly at the hotel and will bring you to the various ski lifts in the morning, and back to the hotel afterwards. The start of the Bahnhofstrasse (main street), where you can meet, shop, go out and party, or just window shop, is only about 100 meters from the hotel. ... more   less 
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