One cannot blame anyone on the weather, particularly in the mountains, and the professionalism and friendliness of the personnel, as well as the high quality of the hotel amenities, more than made up for whatever disappointment we may have had with the clouds and rain. Very pleasant staff, from the receptionist to the bus driver. Excellent breakfast choices - one really sees attention to detail and dedication to quality local products in the choice of breakfast offerings. Can leave baggage in a locked storage room – the checkout time is a relatively early 1000, but the breakfast remains open until 1100. The hotel is undergoing renovation, and, even though ours was not one of the renovated ones, it was certainly spacious and comfortable, and d much larger than we had expected. The breakfast area is in a newer section and is quite attractive. Really, we would have had a hard time finding a better hotel at the price and location.

We were impressed with this hotel from the moment we were picked up at the train station and taxied to the door. All the staff are very nice and knowledgeable and provide helpful tips for your stay. We had a view of the Matterhorn from our room - very nice! Our room was large with a queen bed. TV had some English channels (CNN, BBC) to catch up on news back home. There was a large bath and plenty of closet space (a safe is inside) and shelves for storage. Wi-fi was good. You can get a kettle at the front desk if you like. Breakfast was very nice - (7 - 11:30 am) in the large dining room on the first floor. Scrambled eggs, bacon, ham and cheese slices, assorted breads and croissants, yogurt with mix-ins, and a self serve coffee/cappuccino machine.
Location is at the edge of town so it's a bit of a walk to town center, but lined with shops and restaurants.

We are not ski people but from the moment we called to be collected from the train, the welcome could not have been warmer. Great advice, food and conversation and close to the main action without being in it. Would love to stay again