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“Need Info & more in Zermatt? This is the Place”
Review of Zermatt Tourismus

Zermatt Tourismus
Ranked #31 of 51 things to do in Zermatt
Certificate of Excellence
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Recommended length of visit: <1 hour
Owner description: Information, tips and bookings for any trip to Zermatt: the team from Zermatt Tourism offers advice, help, brochures, tickets and even souvenirs to ensure that visitors enjoy the best possible stay. The expert team from Zermatt Tourism offers advice and information on weather, accommodation and activities, and provides a range of attractive brochures. The office also sells tickets for the Gornergrat, Rothorn and Matterhorn glacier paradise, ski passes and Peak Passes. TVs with webcams display information on trains, cable cars and ski lifts. Zermatt Tourism additionally deals with booking requests and sells souvenirs. Visitors can also access information using iPads and free Wi-Fi, while children have fun in the play corner. Brochures are available round the clock from the vestibule by the entrance.
Reviewed 8 July 2017

All your questions about Zermatt will be answered by the helpful, friendly staff at the Tourist Information Centre. Great place to get maps of the region and directions to the many access points to the mountain ski, hiking and viewing areas. You can also buy tickets for lifts, events, & attractions here. A must-visit centre for all new and returning visitors to this huge resort

Thank OneWayVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 46 reviews

Reviewed 20 May 2017

Throughout our trip to Switzerland we found the staff at the tourism office very helpful and friendly. This was no exception, the staff was very helpful in planning our excursion to the mountain top, guiding us where to go for better views based on live weather update.

1  Thank Ritz2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2017

Stopped in here to get directions to our hotel when we arrived in Zermatt. Staff was very friendly and helpful. We were interested in hiking trails and they provided us with a map of the trails that were open and were helpful with activities and things to do. After 30 hours of travel this was a quick visit which was very helpful and oriented us to Zermatt. It is right outside the train station and easy to find by its large sign.

Thank skibum1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2017

I am a devotee of good tourist offices

Zermatt is a remarkable resort with a very ordinary tourist office. The staff we young and helpful and information was reasonably presented.

The office is just by the railway station and enables travellers to get some feeling for the resort.

It could be so much better

Thank SergeLourie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zermatt_Tourism, Management at Zermatt Tourismus, responded to this reviewResponded 23 March 2017

We consider your feedback as an opportunity to constantly improve. Can you tell us, what could be better?

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 8 January 2017

A generic tourist information office peopled by young staff who don't seem to know a great deal or maybe they are just indifferent.

Thank martin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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