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“Charming with Matterhorn View.”
Review of Hotel Stockhorn

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Hotel Stockhorn
Ranked #102 of 111 Hotels in Zermatt
Tauranga, New Zealand
Level 6 Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Charming with Matterhorn View.”
Reviewed 21 July 2014

We found this Hotel charming , we asked for a room with the Matterhorn view.
On arrival we found there was no lift, and a number of steps to carry your bags up - but we managed it ok. We had room (8) had a deck with chairs and the best Matterhorn view in Zermatt.
The room was small but well appointed, with a double bed against the wall so one had to jump over the other to get in and out but thats no trouble. The room was recently renovated and tidy.
The room was cleaned very well daily and soap and towels replaced.
Be ready for the tiny shower, its small but works just great and we had a great shower head.
The hotel is only a ten minute walk from the train station and just out of the 'business end' of Zermatt. Free Wifi worked great. The breakfast is basic but plentiful. We loved this hotel, and to make it even better the Matterhorn showed her self with no cloud - exciting.

Room Tip: Ask for a room with the Matterhorn view.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tunn-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
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English first
Biel, Switzerland
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 March 2014

The check-in process was nice since their "reception" which is the restaurant itself doesn't open until 5 p.m. they post you the card plus some instructions at the door so you can just come into your room as soon as you arrive, no waiting.
Internet didn't work for my Android phone until the following day, which was just a minor inconvenience.
However, the thing that bothered me the most was the very old and humid smell in the room and the extremely poor breakfast by any standard, let alone Swiss standards.
Price was IMO too high for what we got, but being that it is Zermatt I guess it was just alright for one night.
I would only recommend if there is nothing else available in the same price range and it is a very short stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elzorrro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level 4 Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 10 August 2013

I last stayed here over 20 years ago and it was just as charming as I remembered! The room (8) had a Matterhorn view, was a good size and immaculately clean and well appointed. It is only a ten minute walk from the station and just out of the 'business end' of Zermatt. The breakfast is basic but plentiful. The same family own the restaurant underneath as well as the pizzeria opposite. A warm welcome can be found in each. At SF120 a night for a double room you will not find cheaper in Zermatt. I would definitely recommend Stockhorn.

Room Tip: Room 8 has a terrific view!
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  • Stayed August 2013, travelled as a couple
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Helpful?
2 Thank Nottinghamboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, England, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 February 2013

We had 5 nights in room 10. Our flight was late so we only arrived in the middle of the night, but that was no problem at all since they have a machine that spits out your key card using the code they tell you. The room was immaculate, it was a very good size with a very good sized double bed. We didn't have a Matterhorn view, but it didn't matter to us since we saw it on the slopes all day long. The bathroom is also very nice and has a hair dryer. The only thing we found unnecessary was that the towels got replaced every day, even if we had them hanging up. This is only a small thing to complain about and most people probably wouldn't bother, but we really value eco-friendliness. The breakfast in the restaurant is very nice and served from 7.30 to 9.30. We always took it rather late and there was still plenty of food for us. The distance to the train station is about 1 km and we walked everything, also to the lifts and back.
Overall we can really recommend this good value hotel and would definitely come again if we decide to snowboard around the Matterhorn again.

Room Tip: Room 10 seems to be the cheapest one as it doesn't have the Matterhorn view. You'll see it a...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2012 via mobile

A great deal for Zermatt. Clean, comfortable rooms. And our room (room 8) had an incredible Matterhorn view.
I was glad that had read a previous review that explained that the restaurant was closed on Monday and that they found a note with the room number and a key in the door. Otherwise our Monday arrival might have been confusing at first.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAD1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincolnshire, England
Level 5 Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 July 2012

The Stockhorn isn't really a hotel, more a restaurant with just 5 rooms above it, but we paid £170 for 2 nights in a town where most rooms are at least £150 a night, so thought it represented good value for money.

When you arrive in Zermatt by train, all hotels are represented on a large map of the town by a 3-figure number. Simply type in the corresponding number of your hotel and it's highlighted on the map. Stockhorn is about 10 minutes walk across the town and mostly on the flat, so we had no trouble towing our suitcases behind us. Whilst a nice distance away from the high street, it wasn't too remote either.

On arrival at the front door, we were a little surprised to see a sign saying that it was closed on Mondays. However, there was a note especially for us, directing us to the room and saying that the key had been left in the door. This was the only contact we had from the owners until the following morning at breakfast. Our room was tiny, but very clean whilst being both traditional and modern. It had a flat screen TV and the bathroom was so small that the sink was situated in the bedroom. However, we liked it - it was quirky and made good use of a very small space. It really didn't lack anything at all.

A wooden balcony ran all the way around the building. We just used the bit in front of our own patio door, and it did have the promised view of the Matterhorn across the rooftops.

Now the slight letdown - breakfast. Only 2 of the rooms (ours included) were occupied during our stay, and the breakfast was somewhat measly. We appreciated that they aren't going to lay on a big spread when there weren't enough people to eat it, but a choice or cereal would've been nice. Sadly, it was cornflakes or nothing. There was a small plate of meats and cheeses, but no yogurts or fruit, just bread and preserves. It was the one slight dampener on our stay.

We didn't eat in the restaurant, but on our return to our room on the second night, it was full, so I assume that the food is good!

Zermatt town - terribly overcrowded with buildings. We were a little shocked at the density of hotels, to be honest. It was probably lovely 20 years ago, but in our opinion has completely sold out to tourism in a 'pack 'em in' kind of way. That said, there are still lots of beautiful old buildings in the town, and it's worth taking the Gornergrat railway to the top, viewing the glaciers (take a warm coat - even in summer, and prepare for slight altitude sickness), then getting off at the Riffelalp stop on the way back and walking the rest of the way down. This takes about an hour and half and takes you through some lovely wooded paths and flower meadows, before arriving on the outskirts of town with the cable cars whizzing over your head. It was the highlight of our stay.

To sum up - go to the Stockhorn if you merely want a basic, nice clean place to sleep, with a decent view, but don't expect a breakfast that will sustain you throughout the day.

Room Tip: Make sure you ask for a Matterhorn view room if that's what you want, or you may end up with a v...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EloquentSwanJoggers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Stockhorn

Property: Hotel Stockhorn
Address: Riedstrasse 11, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Ski-In / Ski-Out
Hotel Style:
Ranked #102 of 111 Hotels in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hotel Stockhorn 2*
Number of rooms: 6
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