We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent value for your money”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Dufour Alpin Zermatt
Ranked #48 of 109 Hotels in Zermatt
Certificate of Excellence
Suisse
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent value for your money”
5 of 5 bubbles Reviewed 29 March 2013

We stayed at the Dufour for 3 nights the week-end before Easter and had a lovely time. We chose the hotel on the basis of the good reviews and the price of the basic room, knowing that Zermatt is a very expensive place. When we arrived at the railway station, we phoned the hotel from the free booking phone (right in front of you once you cleared the train platform) and were picked up in less than 10 minutes.

We were warmly welcomed by the owner, and all the staff makes you feel at home. The hotel is composed of two connected typical chalets.

The room was huge, compared to what we were expecting, and with a nice and clean bathroom. The flat screen TV had a nice selection of channels in German, English, Italian, French. The room was always warm.

The breakfast room is lovely and the buffet was excellent: soft boiled eggs, a good selection of local cheeses and cold cuts, local breads and toasts, butter, several jams, yoghurts, fresh fruit salad and fresh fruit, cold water, juices, cereals, dry fruit and grains. All deliciously fresh and the buffet was constantly refurbished with anything that was about to miss. The only item not included in the buffet was cakes.

In the afternoon, a free tea and cookies service is set up in the bar. We really enjoyed it as an after-ski treat. If you are lucky to be there on Monday evening, you will also enjoy the "meet the owners' cocktail". Don't miss the old family photos in the bar!

The hotel is situated at the end of the main shopping and restaurants street, about 3 blocks away from the Church. The shuttle stop that takes you to the three main ski departure stations is one block before the Church, but you have to go down a steep stairway. If you have children, you might prefer to order a taxi directly from the hotel. I believe it costs about 15 francs.

The hotel also has an agreement with a nearby hotel (about 2 blocks away), and you can use their pool and spa. It is a lovely pool, and it is very handy if the weather is bad or if you don't want to ski. So don't forget your bathing suit.

In conclusion: a lovely small hotel with excellent value for your money. I would certainly return there and will recommend it without hesitation.

Room Tip: Room number 6 is very large, although it does not have a view on the Matterhorn. Rooms with view on...
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Piper0031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

111 reviews from our community

Traveller rating
    86
    23
    2
    0
    0
See reviews for
19
59
9
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 12 January 2013

Very welcoming and helpful staff, lovely breakfast area with great Matterhorn views. I enjoyed the array of local and tasty breakfast breads, yoghurts, cereals and more but some may miss a cooked breakfast option. Comfortable, clean rooms with everything you need - good bath/shower with ample hot water, extensive TV channel selection, good size balcony with good views. Tea/coffee & biscuits in the afternoon is a nice touch after a good day's skiing and the neighbouring spa which guests have access to is a real treat.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vaughansl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 3 January 2013

We have been to the Hotel Dufour for the past 6 years during the Christmas season. You are greeted by the most friendly staff- Andreas, Cornielia and Sereina who will ensure your stay is memorable.
The hotel is located in the Steinmatte area of Zermatt close to bus pick up, attractions, pubs, restaurants and of course- the perfect view of the Matterhorn!
The rooms are spacious and are well appointed- all with balconies facing the Matterhorn. The restaurant is for a bountiful combination of fresh breads, croissants, yogurts, compots, eggs, sliced meats and cheese all served with coffee, capaccino or tea.
You will love the venue and also if you are interested, they have an agreement with the Hotel Beau Site for use of their swimming and spa facilities and also offer a half board possibility which is well worth it!
See my review on Hotel Beau Site for more info

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 17 September 2012

This hotel is worth more than its three start. Ultra clean, nicely decorated rooms, wide breakfast choice with high food quality. And superb Matterhorn views due to its position in the village - it is on the side which has better views than most hotels. Balcony view definitely worth it. Slightly small shower room, but the shower itself is an average size. All round, a 9 out of 10.

Room Tip: The second floor will give even better Matterhorn views.
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank g t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 11 September 2012

The location is perfect: Most rooms face the Matterhorn (when the sun shines, watch the changing view early in the morning). Dufour is clean and comfy, not fancy and impersonal like many of the huge wellness hotels (with infrastructures that in Zermatt I would never want to use). Breakfast at Dufour is very good. Definitely to be recommended.

Room Tip: Most rooms face the Matterhorn. But I'd make sure to get one of them.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Walter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwood
Level Contributor
188 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

Staff were very pleasant and helpful with our requests for information. Internet was slow, but that could be a blessing if you were looking to get away. Hotel taxi pick up from station needs to be organised in advance. Breakfast was basic but food standard was excellent. No restaurant on site, however there are any number of eateries nearby.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DaFi11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sipoo, Finland
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 28 August 2011

A new hotel, located on the right side of the river, where it's less turbulent. We had a corner room, facing the Matterhorn. The room was quiet, spacy, very clean, and had an almost junior suite character. The breakfast is very good, and we were personally welcomed by the owner. Perhaps this positive report is a bit influenced by the perfect weather conditions which we could enjoy. Highly recommended!

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Miehinkisaari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Zermatt hotels
0.0 mi away
Hotel Ambiance
Hotel Ambiance
#58 of 109 in Zermatt
4.5 of 5 bubbles 93 reviews
0.1 mi away
Hotel Aristella swissflair
Hotel Aristella swissflair
#32 of 109 in Zermatt
5.0 of 5 bubbles 275 reviews
0.0 mi away
Hotel Capricorn
Hotel Capricorn
#42 of 109 in Zermatt
4.5 of 5 bubbles 124 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Bristol
Hotel Bristol
#37 of 109 in Zermatt
4.5 of 5 bubbles 320 reviews
0.0 mi away
BELLERIVE
BELLERIVE
#2 of 109 in Zermatt
5.0 of 5 bubbles 413 reviews
0.2 mi away
Hotel Metropol & Spa Zermatt
Show Prices
Show Prices
Show Prices

Been to Hotel Dufour Alpin Zermatt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Dufour Alpin Zermatt

Property: Hotel Dufour Alpin Zermatt
Address: Riedstrasse 35, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Ski-In / Ski-Out Spa
Hotel Style:
Ranked #48 of 109 Hotels in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hotel Dufour Alpin Zermatt 2*
Number of rooms: 16
Official Description (provided by the hotel):
The Dufour, a typical Valais hotel with its own unmistakable character. Privately run hotel with friendly family atmosphere and a warm welcome. The hotel stands out for its sunny, quiet and yet central location. Chill out in our lovely garden with sunbathing area. Relax in the wellness centre and large pool at the ****Parkhotel Beau-Site. (Free admission for Dufour guests). The hotel has 15 comfortable standard double rooms furnished in chalet style, including 3 large guestrooms for up to 4 people. All rooms come with bath or shower, WC, hairdryer, cable TV with info channel and radio programmes, self-dial telephone and minibar. Most rooms have balconies and views of the Matterhorn. Our varied breakfast buffet will set you up for an exciting day in Zermatt. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Booking.com and Traveltool, S.L.U. so you can book your Hotel Dufour Alpin Zermatt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing