We stayed at the newly built Hotel Phoenix for a week, and were thoroughly impressed. Jessica and Simone on the desk could not have been more helpful. Our room, with its wood/stone decor, was spotless, modern yet cosy. Thick walls and comfy beds made for amazing nights of sleep. Our balcony had a view of the Matterhorn, which was pretty magical. In all, we had a wonderful stay and would definitely return. Zermatt is not cheap, and the Phoenix must be one of the best value options in a pricey town.
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