We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Service, location”
4 of 5 bubbles Review of Hotel Helvetia

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Helvetia
Ranked #20 of 32 Zermatt B&B and Inns
Salinas, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Service, location”
4 of 5 bubbles Reviewed 27 September 2012

We stayed two nights on a guided hiking trip so I can't speak to value. The location is excellent - close to the train station and downtown. Dinner and breakfast were included in our plan and both were good. The staff were kind and helpful. The rooms are quite small and very dated. Our room faced the street - on the positive side we had a balcony to enjoy, on the negative the street noise carried on very late and challenged getting a good night sleep.

  • Stayed September 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

92 reviews from our community

Traveller rating
    8
    39
    29
    6
    10
See reviews for
12
38
13
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
New Jersey
Level Contributor
317 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 bubbles Reviewed 13 August 2012 via mobile

Located on the main street just a few minutes from the train station. Room had balcony which was nice to sit outside in the evening. Breakfast included and was repetitive but nice- fruit, yogurt, rolls, cheese, meat, and cereal. Room so tiny there was nowhere to move once you brought the luggage in. Bathroom also tiny. No lift. Nice bakery located right downstairs- we purchased sandwiches there for our hikes as well as dinner a time or two because the food is very expensive in Zermatt. Friendly staff.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TakeMeAway44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
144 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 13 August 2012 via mobile

Accessed via a narrow steep staircase above the restaurant, the small rooms are good for short stays but lack of space would be an issue for longer. We had a room at the back which was quiet. Breakfast was good.

Bathroom configuration was good for acrobats but of the rest of us.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pdunchob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 6 June 2012

Our stay at the Helvetia was brief, just one night . We enjoyed the location, close to everything !
The room was very small. The bed was good, bathroom was tiny too, but worked for us.
Loved the balcony. Good breakfast too which was a plus as the food was very expensive in Zermatt !

Room Tip: Ask for balcony room
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 58livinlavidaloca77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
51 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 2 June 2012

I have been to Zermatt for many many years so I know the area very well. This time I was traveling solo for a 6 days and meeting friends over there. I decided to save money on the hotel as my priorities were: skiing, wonderful lunches on the ski slope & nightlife. For those reasons I just needed a cosy room, clean with breakfast included. I chose to be in the middle of the village so easy to go out. This hotel is located in an hotel big chalet. They have done their best to isolate walls or doors from the street noise. I asked for a room in the back. Quieter but don't expect views. That is not the place for it. Just to sleep basically. For that the price was very good. Was there end of March and I had a very good time. One thing though they close the main door at 11pm so don't forget your keys ....
Service is average. Dining room is pretty and a nice place to start the day with breakfast.
There is a club in the same chalet called Grampis bar ... you may hear a little bit so for sensitive ears take some ear plugs - I was fine.
I would go back as it is a nice cosy place at a good price and good location.

Room Tip: Rooms in the back are quieter but no view, rooms in the front are on the main street but have balcon...
See more room tips
  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank axel16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 May 2012

My husband and I spent three nights at Hotel Helvetia. We had a great simple room with beautiful views of the snow covered mountain tops. The decor in both the room and bathroom is basic, but the location is fantastic! Right on the main street and close to all shops and restaurants. this is great on a freezing night when you want to have everything right at your doorstep. With one of the cheapest rates in Zermatt it is a clean, warm and a comfortable choice. A short walk to Elsie's small bar is definitely worth a visit too.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GavRach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Zermatt hotels
0.3 mi away
Jaegerhof Hotel & Apartements
0.2 mi away
BEST WESTERN Hotel Butterfly
0.1 mi away
Le Petit CHARME-INN
Le Petit CHARME-INN
#37 of 109 in Zermatt
4.5 of 5 bubbles 403 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
BEST WESTERN PLUS Alpen Resort Hotel
0.1 mi away
Hotel Testa Grigia
Hotel Testa Grigia
#25 of 109 in Zermatt
4.5 of 5 bubbles 291 reviews
0.0 mi away
Unique Hotel Post
Unique Hotel Post
#35 of 109 in Zermatt
4.5 of 5 bubbles 437 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Helvetia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Helvetia

Property: Hotel Helvetia
Address: Bahnhofstrasse 72, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Restaurant
Hotel Style:
Ranked #20 of 32 B&Bs / Inns in Zermatt
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Helvetia 2*
Number of rooms: 14
Official Description (provided by the hotel):
Our 2 stars hotel is located in the heart of Zermatt. We have lovely small and clean rooms with a bathroom and TV in each. The Restaurant Helvetia is well know in whole Zermatt for it's exellent Swiss kitchen. Now we also serve Thai food. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, TripOnline SA and Traveltool, S.L.U. so you can book your Hotel Helvetia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing