Staying in this hotel was a brilliant experience, not only is it contemporary and stylish but it also has the most amazing views and staff are outstanding.
We stayed at the hotel at the beginning of July and it was our first trip to Zermatt so to be met at the hotel by an electric buggy was part of the magical experience. The interaction with the hotel was excellent even before we arrived and we had the feeling that they were welcoming friends and not just guests. When we checked in, the staff made it a relaxed experience over a glass of wine. The rooms are split over a number of separate chalets, each chalet having its own hot tub and sauna area (watch the step into the room!). The hotel upgraded us to a junior suite which was very large with a separate sitting room and huge balcony and was clean and modern, whilst it did not have a view of the Matterhorn it was still a beautiful view over Zermatt and surrounding mountains.
The hotel is slightly out of the town up a hill so very peaceful and you can get down the hill by a lift, and perfect location to take the train or the cable car. If you go in the winter you can ski to the front of the hotel! The evening meals and breakfast were excellent, good choice and fantastic service. What makes this hotel so special is the staff who are efficient and friendly, they genuinely want you to have a great stay with them and so are on hand to over advice on walks and trips whenever you need it. The owners of the hotel have this just right and we will certainly return.
- Official Description (provided by the hotel):
- LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more less
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- Also Known As:
- Cervo Zermatt Hotel Zermatt