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“Dine in Style!”

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Grand Hotel Zermatterhof
Ranked #28 of 111 Hotels in Zermatt
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Dine in Style!”
Reviewed 5 September 2013

It rained cats and dogs in Zermatt when we arrived. We walked and walked around the beautiful car free town and we were hungry when we left the museum. Restaurant Luci is next door. It has a lovely outdoor sitting but it 's raining. We went inside and was greeted warmly and had a lovely table for 2. It has a feeling of old world charm , yet modern and romantic and stylish. Food is delicious, well presented and service is excellent. Our waiter is a young man who speaks well in different languages. Very impressive. The restaurant is full but we still get a personalised service and we really appreciate that. Very attentive. They have an international menu which offers French and Italian specialities . My husband saw what the other guests ordered and he said can I have that one too , please. It was a very very thin crust pizza with colourful toppings of fresh vegetables ,fresh herbs served on a wooden slab, this is not a typical pizza you get in Italian restaurants. It's light , delicious and healthy. A nice grand lunch on a miserable day.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank srfab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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481 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Houston, Texas
Level 6 Contributor
99 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 3 September 2013

I have been to a lot of hotels around the world, and the service in this one stands out. From the personalized check-in experience, the welcome fruit in the room, the free water and juice in the room to the magnificent views of the Matterhorn, this hotel cannot be beat. The breakfast buffet was large and excellent.

I have no complaints about this hotel. Not even the price.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank WanderingEarthling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, null, Sri Lanka
1 review
Reviewed 29 August 2013

Hi my friends i was in this hotel in year of 2000 its amazing i love it every side of this hotel just nice and the staff all are super friendly i wish i can go back to this hotel again but i have no money recent flooding in Philippines i lost every thing still i hope i will do some business and i go there fyi i was there with BOSCH team in 2000 my name is P Sivashanker love you all

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sivashanker P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
177 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 28 August 2013

I went there for 5 days with my family and we loved it. The staff is great. They really helped us with everything we needed. I wanted to go camping with my son on the mountains and the concierge gave to me fantastic advices. Everybody was always smiling and ready to help despite my kids made a big mess. The breakfast is the only thing which was average because of a slow service but overall the staff was very patient and nice. Definitely a must go place for a nice holiday in Zermatt. The view of the Matterhorn is just stunning from the hotel.
Thanks a lot to all the hotel staff for making us feel at home.

Room Tip: high floor rooms
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paoloc0211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steyning
Level 5 Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 August 2013

We've just spent 8 days in this unique hotel in Zermatt. It is honestly one of the nicest hotels we have ever stayed in. It was our silver wedding celebration and we were joined by the "younger crew" - so had chosen Zermatt deliberately

The hotel is excellent and the team without fault. We also had one of the newly refurbished rooms and I agree totally with Meyce A - they are stunning.

The food in both restaurants is wonderful but the Chateaubriand in the Prato Borni was a special treat!

The hotel's history is also fascinating because it was built by the people of Zermatt in the 1870's themselves. It remains part of the community to this day.

The horse drawn carriage is also a great, romantic way to start and/or end

Thank you very much to everyone!

Room Tip: Try for the new rooms - be aware that the church clock tolls from 0745
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2013

The rooms immaculate, service impeccable. Everything you could want in a five star hotel. Beautiful view of the Matterhorn from the balcony. When comparing hotels with other travelers, was told repeatedly our hotel had reputation for being one of the best hotels in city. Great location.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gretchen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman, Jordan
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 August 2013

We insisted on having the newly renovated rooms, and they were STUNNING! You should definitely try to get one of those, otherwise the hotel is super old. Service was excellent and food was delicious. The view was stunning from our room. The location is perfect.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meyce A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Zermatterhof

Property: Grand Hotel Zermatterhof
Address: Bahnhofstrasse 55 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Zermatt
#11 Family Hotel in Zermatt
#17 Ski-In / Ski-Out Hotel in Zermatt
#19 Luxury Hotel in Zermatt
#22 Spa Hotel in Zermatt
#41 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Number of rooms: 77
Official Description (provided by the hotel):
Today the Grand Hotel Zermatterhof welcomes illustrious guests into its five-star surroundings in exactly the same way as it has done ever since 1879. Enjoying a central but peaceful location, this traditional luxury establishment offers classic elegance and all the comforts of modernity. The hotel has 77 individually furnished rooms and suites with magnificent views of the surrounding mountains, promising both peace and space in an exclusive setting. And for the ultimate in luxury, guests can avail themselves of the hotel's wellness zone, Vita borni. Here, you can experience an atmosphere of wellbeing with a spacious pool, saunascape, treatment rooms and a private spa for couples. ... more   less 
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Also Known As:
Grand Hotel Zermatt

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