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Sunstar Style Hotel Zermatt
Ranked #46 of 110 Hotels in Zermatt
Certificate of Excellence
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307 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
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English first
Zurich, Switzerland
Level 1 Contributor
4 reviews
Reviewed 9 April 2013

Great hotel in very good location in Zermatt (4 minutes walk to/from train station, 4 minutes walk to/from Sunnegga cable car, ski bus stop just around the corner) with very nice spa area and amazingly friendly and extremely helpful staff.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank NinaW470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kloten
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 April 2013 via mobile

Situated in a great location, Sunstar Hotel is a 5 minute walk to Sunnegga lift with skis and a 1 minute walk to the bus stop to Matterhorn lift station. The hotel boasts a large pool and wellness area for a small hotel. Very friendly and attentive staff look after you in the charming Swiss dining room with great quality food. An added bonus is staring up at your bedroom ceiling which turns into the constellation when the lights go out!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank The_Varleys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 5 Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 6 April 2013

Hotel location kind off bothers me when I made a reservation, but after weighing the reviews and price offer, I decicided to go for it. So its kind of a relief when I realise the hotel provide a free electric car shuttle to and from the train station, but be sure to give ample notice to the reception.
Staff is warm and attentive. Room rating will really depends on what kind of traveller you are. For us, a couple on our anniversary trip, its kind of romantic with the bathtub within the room itself. For practical reasons, it might not work for friends or family....unless u don't mind your kid splashing water in the room or your dad in the bathtub in front of you while you watching the t.v. Yup, the t.v is mounted by the celing in between the bed and bathtub. However there's option of choosing rooms without the bathtub, so consider carefully before booking. Overall the hotel works perfectly for us.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rezz_shaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 March 2013

A fairly nice hotel with a location that is a bit off. Excellent breakfast and staff. Why only a poor rating? The rooms. Awful. You open the door to your bedroom and the door almost hits the bathtub that are in there (what was the architect thinking?!). Then you take two steps to the right and there are your two beds with tiny duvets. And please beware of the low hanging TV which is also in the middle of the room. The whole set up is very awkward, tiny and cramped, so NOT the swiss alps but more of a cheap city vacation. But cheap it is not, it is overpriced even by Zermatt standards. And finally: everything in the room gets damp when there is two of you trying to shower. Annoying at best.

Room Tip: If you do not like a bath in the middle of it all - do not go here.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mihult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 March 2013

The SunStar was a good location for skiing and visiting downtown Zermatt. The staff are outstanding and really helpful. The rooms are very tiny and many lack showers but overall a good hotel. Great breakfast buffet.

Room Tip: Ask for a shower if you want one. Otherwise you get a bathtub in the middle of the bedroom.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recklinghausen, Germany
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 February 2013

I booked for the second year the hotel Sunstar Style as I find the price-offer balance very fair and the team at the hotel is highly motivated to make your stay a pleasure.
The hotel is well situated next to the bus stop - a great advantage for a skier and my son and I enjoyed the very rich breakfast buffet as well as the very rich dinner settings.
Thank you for making the ski holiday a success.

Room Tip: the bathtub in the room is maybe a disadvantage if you do not like to be watched while washing ;-)
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mieleofswitzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunstar Style Hotel Zermatt

Property: Sunstar Style Hotel Zermatt
Address: Untere Mattenstrasse 50 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 110 Hotels in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Sunstar Style Hotel Zermatt 4*
Number of rooms: 44
Official Description (provided by the hotel):
The small but stylish Sunstar Style Hotel Zermatt****, with its combination of distinctive interior decor and typical Valais-style features, offers a hotel stay with a difference. For guests hoping to spend some relaxing days in simple surroundings where they will be well looked after, this is the perfect place. The rooms are all decorated in a distinctive, modern and tasteful style and most of them have a balcony. A special feature is that the shower or bath area forms part of the bedroom. Fine food is served in the stylish restaurant and, in warmer weather, on the sunshine terrace. The spa centre, with its indoor pool, jacuzzi, sauna, steam bath and massages, is perfect for soothing relaxation. You can enjoy sociable evenings in the bar with its lounge area and open fire. This car-free resort with views of the legendary Matterhorn is the perfect place to let your spirits roam free. ... more   less 
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