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“Pure Luxury”

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Backstage Hotel Vernissage
Ranked #33 of 109 Hotels in Zermatt
Certificate of Excellence
St Peter Port, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pure Luxury”
Reviewed 14 July 2014

We stayed for 3 nights in early July. The weather was appalling, so bad we couldn't see the Matterhorn from our hotel room (frustrating after paying more to get the view!) but the hotel made up for not being able to see the mountains. The deluxe double was nice and spacious and the bath with a view was brilliant. The stars however were the outdoor jacuzzi and spa, the floating tank especially, the reception and lobby with its roaring fire, and the quirky bar and cinema in the basement. I debated for a long time about booking this hotel over some of the higher rated Zermatt hotels on trip advisor, but was really glad I did! Stunning hotel!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank SianElt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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293 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (38)
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English first
Hong Kong, China
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 June 2014

The hotel is close to Zematt train station.
The design of lobby and the room is very special.
The staffs are very nice and offered us a drink when we arrived and departed.
The breakfast is very nice as well.

The only thing need to be improved is the Wifi connection is very bad in the room.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank SurewindNg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 May 2014

We've stayed in a few of Zermatt's amazing hotels, twice in sister (?) hotel Coeur des Alpes (which is amazing)

This is a very arty hotel, with the usual welded loo fittings, instruments & cups making the wacky chandeliers, chairs & the rest of the hotel.

We stayed in one of the cubes which is a very cool looking cube in the middle of the room. It's quite comfy but does has its problems. Put it this way, the toilet is under the bed in the home-made cube so you will have to be very familiar with whoever you're sharing the room with! I would also say that anyone over 5 foot should watch their head.

The reception & lounge area is very cool, although nothing compared to the amazing experience that is the Genesis er... sauna, pool, wind, creation thingy. Very handy for the station, not just for arrival / departure, but also for the train that takes you to the top of the mountain.

Two bad things though; on Saturday night there was a club night downstairs. When we arrived back at our room after a hard day's snowboarding we found a choice; tickets & ear plugs. Having been out the night before we choose the ear plugs which unfortunately did not detract from the thumping bass. Secondly the Michelin starred restaurant was probably one the worst culinary experiences I ever had; I wonder if they have a Michelin tyre rather than star.

I really wanted to like this hotel; it has great style & has aspects of fabulousness. Just need to sort out a bit of guest care.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank 3Nikko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 February 2014

We have just returned from a fantastic few days in Zermatt. The Backstage Hotel made our 8th Zermatt visit one of our BEST!! We stayed in the Loft (Rm 204) for 4 nights,.. and there was not a thing we could fault. The place is so so funky, so well thought out , so functional , so original in design, and so comfortable and practical. The nespresso machine, the fabrics , the big balcony, the lighting, the floor to ceiling windows made our room amazing . Even though the material used was industrial there was a complete warmth in every elemnt of the place. The staff were very attentive and accomodating , from the pick up, to the reception welcome, to the daily breakfast, to the departure. Perfect location - 3 min walk to station and Gonnengrat station to the slopes. The Wellness Spa = one of its kind with such a creative concept based on the 7 day creation. completely takes you to another place,.. We will definetely be staying here for all our future Zermatt visits. Thank you for making our stay so relaxing and convenient!!!

Room Tip: We looked at the Standar and Deluxe roms and they look great also - however the Loft is a very diffe...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank alekak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 12 February 2014

Stayed here for 3 nights, on our second visit to Zermatt. This was a very last minute trip so we could not get accommodation at our preferred hotel and ended up booking here. Turned out to be way better than we expected! The design is... funky. Very funky. We stayed at the Coeur des Alpes earlier and we understand that Heinz Julen designed that, as well as this one, which he owns. Couer des Alpes remains our favourite, but at Backstage, Heinz has managed to create a really out-there hotel as well. The gizmos and technical flashes are all very nice - as long as you can figure out how they work, which isn't exactly easy. We are both quite tech-savvy and it still took us a while to figure out how the ultra hi-tech light panel works. The room was nice and spacious and mostly comfortable. The design somewhat lacks practicality - didn't quite enjoy the massive bathtub next to the bed, making the room a bit crowded...or the ultra large toilet and the cramped shower room. The room was also very stuffy and hot (we went in August), and there was nothing they could do about it, except tell us to open the only door that led to the balcony. We did that, and stayed up half the night because of street noise below. While the location is very convenient - close to the town centre and the station, this can mean a lot of noise in busy periods. Still, problems aside, this is a good hotel, and we had a good time. Would recommend.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Travellingflan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadbottom, Cheshire
Level Contributor
108 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 5 February 2014 via mobile

We booked 3 double rooms for 2 nights as part of my 50th birthday celebration. Our stay was excellent. The staff were polite,friendly and helpful throughout our stay. Breakfast was simple with a great selection of teas, coffees, cereals, bread, pastries, jams, meats,cheese and eggs. The hotel is small and despite its high quality has a very relaxed feel to it. The decor is striking. Our room which had a balcony and view of the Matterhorn was cosy and well equipped. The hotel has it's own art gallery,cinema/multipurpose venue and lounge bar- all very stylish. We didn't try the fine dining in the hotel in the evening as we prefer to explore. We would highly recommend Chez Vrony mountain restaurant and Chez Max restaurant by the river, both owned by relatives of Heinz Julen. The spa and relaxation facilities are very unusual. The heated beds were my favourite area. My only complaint would be that the reception, breakfast/dining room area were too hot but we will definitely return to this hotel.

Stayed January 2014, travelled as a couple
Helpful?
Thank Dale T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 February 2014

Enjoyed the v original design and architecture , arty feel ,with a cinema and art gallery as well as up to the minute tech features and the spa , partly outdoor ,which rivals the best.central location . compact yet uncrowded.a complete one-off special experience. Will go again

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AceVenturaManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Backstage Hotel Vernissage

Property: Backstage Hotel Vernissage
Address: Hofmattstrasse 4, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #33 of 109 Hotels in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Backstage Hotel Vernissage 4*
Number of rooms: 19
Reservation Options:
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