Stayed here for a week. The location is good for those who plan to ski in Sunnega area as it can be reached on foot within 5 min.
The hotel consists of several blocks/buildings and we stayed in bldn.A, which has a swimming pool with salt warter - pretty cool, though the pool area didn't impress me much as per my opinion required soon renovation.
The breakfast is served in each of the buildings, so you don't need to go out and that is what was expected. The food for breakfast is the same all the time, so by the end of the stay I was almost fed up with it.
Another strange thing is the evening visit of a chambermaid, she would knock on the door every evening and open it the next second with her key asking if we need anything. Good surprise, especially if you are naked at that moment...
I would expect them to wait at least a min and only after that open a door with their key if no answer outside.. I found a solution though by puting 'do not disturb' sign outside the door...
Overall I would say the hotel is good for Zermatt, but definetelly overpriced during the season.
- Official Description (provided by the hotel):
- The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a few 100 meters from the ski-lifts. We also have two outdoor tennis courts, two indoor swimming pools (30°C causal pool and 33°C healthy salt water pool), sauna, steambath and whirlpool (all for free). There is also a children's nursery, (Kinderparadies), right across the street! Also for free: pickup service from the train station in Zermatt, internet corner and W-Lan. ... more less
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- Also Known As:
- Best Western Alpen Hotel Zermatt
- Best Western Zermatt
- Zermatt Best Western