Our family of 5 stayed in a family room with Matterhorn view. The price was much better than other hotels with similar rating. My initial concerns with the hotel location versus accessing ski areas was unfounded. The Gonergrat train up the mountain is within easy walking distance with skis - we often took it down at end of day to avoid walking/bus/taxi. The Sunegga funicular is also within walkable distance. The Matterhorn Express gondolas aren't within walking distance but the hotel provides free taxi vouchers for that and will call taxi. The service was excellent - special mention for Martyna K. who was always smiling. Room was modern, clean and spacious with 3 beds on main level and 2 on mezzanine. Buffet breakfast is great but probably great at all Zermatt Hotels. Kids loved the warm saltwater pool. Nice sauna and steam-room. Jacuzzi was not warm enough but often the case. Supermarket conveniently located next door.
- Official Description (provided by the hotel):
- The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a few 100 meters from the ski-lifts. We also have two outdoor tennis courts, two indoor swimming pools (30°C causal pool and 33°C healthy salt water pool), sauna, steambath and whirlpool (all for free). There is also a children's nursery, (Kinderparadies), right across the street! Also for free: pickup service from the train station in Zermatt, internet corner and W-Lan. ... more less
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- Also Known As:
- Best Western Alpen Hotel Zermatt
- Best Western Zermatt
- Zermatt Best Western