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“Zermatt fantastic - hotel average”
2 of 5 bubbles Review of Hotel Holiday

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Hotel Holiday
Ranked #66 of 109 Hotels in Zermatt
Certificate of Excellence
Geneva
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Zermatt fantastic - hotel average”
2 of 5 bubbles Reviewed 19 August 2008

I could not get the room according to written confirmation - management not friendly and solution oriented - noisy hotel with travelling groups leaving hotels very early - I had much better and comfortable stays in Zermatt in other hotels for the same price... ZERMATT is worth the visit !

  • Liked — Location in Zermatt - not to far from station
  • Disliked — Noise - did not met confirmation - unfriendly mangt to solve problem
  • Stayed August 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank JackGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
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English first
Maui, Hawaii
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 19 August 2008

We stayed at the Hotel Holiday about 5 nights during ski season. The location is convenient but quiet, and it is worth spending a little extra for a room on the side of the hotel facing the Matterhorn. The hotel staff is very helpful and pleasant. Like most hotels in Zermatt, the room felt very dated with mediocre furniture, old carpeting, etc., except for the bathroom which seemed to have been renovated relatively recently. The breakfast included in our room rate was very good.

  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank RJKHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 15 April 2008

We recently booked two double rooms - one with a Matterhorn view - at the Hotel Holiday. The rooms were extremely clean and spacious (by European standards), despite the somewhat old furniture. Nice big balconies for admiring the views. The bathrooms sparkled and seemed recently renovated, but the shower "door" did little to stop the spray of water from pelting the bathroom floor.

The service was great; the people at the front desk were always cheerful and helpful (but keep in mind that they are not there 24-hours a day). Breakfast was pleasant enough with plenty of baked goods, cold cuts, and cheeses. Less than a 10-minute walk to train station, Bahnhofstrasse, and Gornergrat train and ski lifts.

Our double room had a fold-out bed, and the other one had a small sofa that I believe converted into a bed. Seems like a great place for families or skiers/hikers rooming together. Dogs welcome! (But I believe there is an extra charge).

Rooms are a little pricey for what they are but, but are very reasonable by Zermatt standards.

  • Liked — dog-friendly, good service, good location, great views
  • Stayed April 2008, travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank smith06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 25 February 2006

The location was nice, easy to get to the lifts and just outside the main drag of the village. Our room was very clean and nice. The staff were very friendly, breakfast was wonderful and laundry service was excellent!

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mmsmith2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, MA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 December 2004

A Wonderful, relaxing, family friendly place to stay away from the noise of central zermatt, but still within walking distance to some lifts. The staff was the most pleasant and helpful I have ever dealt with, and catered to some specific requests that we had. The food was very good. The view from our balcony was the most beautiful that I have had in any hotel. Although it's rated only 3 stars, I actually was glad that we chose this hotel because I preferred the ambience to some of the other 4star hotels.
All in all, you can't beat the combination of location(quiet and great view), hospitality, and price(Zermatt is quite expensive) of this hotel.

Helpful?
4 Thank Traveller2336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 19 October 2004

We stayed at this hotel in Oct 2003. We had booked this room though Expedia, who screwed up the reservation. The hotel, however, fixed the problem with no hassles at all and were extremely pleasant about it.
First, we liked the bedding provided for our child (he was 16 months at the time). The crib was an actual wooden bed that came with a pillow and goose down comforter. It was more than any other hotel had ever provided for our child. It was as though our child was sleeping in his crib at home.
Second, the restaurant in the hotel is excellent. The table you select during your first visit to the restaurant is yours for your entire stay. Every morning and evening, we would come down to a made-up table waiting for us. You could also get an idea of who else has eaten and who has not. The food and beer were wonderful!
Third, the location of the hotel is great. It is not right in downtown Zermatt, so it's quiet at night. We sat on our balcony (wrapped in the goose-down comforters provided), admired the mountain by moonlight and enjoyed a bottle of wine without the noise of cental Zermatt.
I would recommend this hotel to anyone - single, couple or family.

Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Holiday

Property: Hotel Holiday
Address: Gryfelblatte 4, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Wheelchair access
Hotel Style:
#41 Ski-In / Ski-Out Hotel in Zermatt
#57 Family Hotel in Zermatt
#64 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Holiday 3*
Number of rooms: 36
Official Description (provided by the hotel):
The Hotel Holiday is situated in a quiet place, 8 minutes' walk from Zermatt's centre and only 200 metres from the Sunnegga Express, taking you to the Sunnegga, Blauherd and Rothorn mountains. The ski slope from the Sunnegga down to Zermatt brings you right to the Holiday hotel. The Gornergrat train station and the bus stop to the Klein Matterhorn are as well easily reachable on foot. Our hotel has 36 non-smoking double or family rooms on four floors, with elevator access. Our family rooms have three or four beds, and some have connecting doors. Each room offers modern facilities in a warm and bright setting and has access to a balcony. Most of the rooms have a beautiful mountain view. Our restaurant, <>, allows you to enjoy dishes prepared by our chef, Denis Matray, a former student of Paul Bocuse. Our cuisine distinguishes itself by its use of high quality seasonal products. After a peaceful night's sleep, our generous breakfast buffet will set you off on a good foot for the day. You may select our half-board menu or give in to the temptations of our a la carte menu. You will also appreciate the cosy and chic atmosphere of our lounge-bar. ... more   less 
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Also Known As:
Holiday Hotel Zermatt

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