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“Very nice”

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Hotel Metropol & Spa Zermatt
Ranked #56 of 110 Hotels in Zermatt
Certificate of Excellence
New York, New York, United States
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very nice”
Reviewed 2 October 2012

I stayed here with my parents for 4 nights, we each got a bed (they moved an extra twin in). The half-board was an extra charge - but we found it provided great value and was very convenient, so had it every day we were there. Location was great. Walking distance to one of the lifts and about a 5 minute walk to the center of town. We got in late (and left very early) so had to arrange our own taxi service (the hotel's service is only available during business hours). The facilities are very clean and well maintained. Great pool, solarium, sauna, etc. Great views of the Matterhorn.
They paid great attention to us - the owner was there every day and served us each breakfast and dinner.

Room Tip: One side has a view of the Matterhorn. It costs more but we thought it was totally worth it.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank HJ425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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125 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Steamboat Springs, Colorado
Level Contributor
3 reviews
Reviewed 11 August 2012

We stayed here with our 2 young boys in 1 room with perfect view to the Matterhorn. Location was fantastic, food was excellent, hospitality great. Will go back in winter for skiing. Recommend for anyone, great for families.

Room Tip: Best views of Matterhorn anywhere.
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  • Stayed August 2012, travelled with family
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Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 April 2012

Very much like home, nothing luxurious, but with very relaxing spirit about the hotel. The rooms to the south side have magnificent view! There are also some spa facilities including a swimming pool, sauna, steam bath and relaxation area.
I had a very good room with a balcony and a breathtaking view to the Matterhorn. I could have spent the whole day just enjoying the weather and the view.
The Wi-fi is free and high-speed.
Every evening there was some theme for dinner, like food from Wallis or an Italian buffet.
I would recommend the hotel to those who look for a good price for a good value.

  • Stayed March 2012, travelled solo
    • Value
    • Location
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Helpful?
Thank Letyshchaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 March 2012

Centrally located in Zermatt, with a spectacular view of the Matterhorn, a great restaurant, a world-class spa and super friendly service. The rooms are clean and comfortable with some wonderful views of the Matterhorn. Quiet and relaxing setting. I have stayed at the Metropol several times before and visited after the lovely renovation. The adjoining Alfa Hotel is also very welcoming.

Room Tip: The owners are gracious and friendly.
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  • Stayed July 2011, travelled as a couple
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    • Location
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Helpful?
Thank alfodru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
187 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 30 January 2012

Sweet little hotel with a great location. Walking distance from everything. Great to relax in the jacuzzi after being out all day in the freezing cold. A short scenic walk to main street, packed with good and expensive restaurants. Zermatt is beyond amazing, but bring a fat wallet.

  • Stayed January 2012
    • Value
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Helpful?
1 Thank TravelBabeSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 December 2011

A mid range hotel in Zermatt with a very friendly atmosphere. What sets this hotel aside is that it is really well located for the Center of town and for both the Sunnegga and Gornergrat ski lifts. A free electric bus stop is also just outside. In addition, it has a beautiful spa area with a view over the Matterhorn!
This combination of central location and spa facility is difficult to find in the center of Zerematt unless you want to pay a lot more and stay at one of the big name hotels.
The rooms are unremarkable, but again have excellent views. I would recommend staying on a Bed and Breakfast basis, enjoy the excellent breakfast, ski all day, get down to the spa around 1830 (when most of the guests have gone) then make use of the central locaton by sampling the excellent restaurants which are plentiful in Zermatt. Bliss!

  • Stayed December 2011
    • Value
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Helpful?
1 Thank Christian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 October 2011

My sister and I shared a room here in September and were quite impressed! Highly recommend a room facing the mountain - so you can wake up with the Matterhorn in your face! The patio looks out across the village and to the mountain - a million dollar view for sure. We enjoyed the free breakfast buffet (make sure and ask for the eggs cooked to order- they don't tell you this is available, but it is, and for free) and we REALLY enjoyed the spa area. When you read about indoor pools you might be worried about small chlorine smelling pool areas that are hot and yucky - forget that! This indoor pool is the BOMB - swim while taking in the village and the mountains - then go for a steam in the super powerful steam room, or take a dry sauna if thats your thing. Top it off with a soak in the hot tub - which is - along with the pool - so clean and refreshing. We also got massages (thru the hotel front desk) mine was a deep tissue and really hit the spot - all thanks to the sweet receptionist who arranged it for us. Friendly and accommodating, we'd definitely stay here again!

Room Tip: You must face the mountain, you simply MUST!
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  • Stayed September 2011, travelled with friends
    • Value
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Helpful?
Thank AdrienneSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropol & Spa Zermatt

Property: Hotel Metropol & Spa Zermatt
Address: Matterstrasse 9, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool
Hotel Style:
#35 Luxury Hotel in Zermatt
#36 Ski-In / Ski-Out Hotel in Zermatt
#39 Spa Hotel in Zermatt
#45 Family Hotel in Zermatt
#56 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Metropol & Spa Zermatt 4*
Number of rooms: 20
Official Description (provided by the hotel):
Enjoy your holidays in Zermatt while the Matterhorn keeps watching Welcome to our 4-star family Hotel Metropol & Spa in the heart of Zermatt! Experience genuine hospitality and a cosy atmosphere - we promise to make you feel at home. Enjoy our beautiful spa area with sauna, steam bath, jacuzzi and swimming pool with a unique view of the Matterhorn. The free wi-fi throughout the Hotel makes your holiday perfect. We look forward to your visit! Yours Franziska and Gabriel Taugwalder ... more   less 
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Also Known As:
Metropol Hotel Zermatt

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