My partner and I booked a double room with half board (46 euro extra) knowing that eating out in Zermatt would be very expensive.
On arrival we were warmly greeted by the Manager who offered us a welcome drink and salmon snack. He then personally showed us to our room which was spacious (a rarity in Switzerland), well laid out and had a superb view of the Matterhorn. At the evening meal we were welcomed by the staff and the Manager who was keen to ensure that we enjoyed the meal; always offering more of each of the four courses and checking whether we would prefer an alternative. The following evening he again greeted us and asked what would we like to eat. We were rather surprised by this as we expected to have had to choose from the set menu. But no. He made it clear that we could literally have anything that we wanted .. chicken, veal, lamb, fish......I opted for fillet steak with rosti whilst my partner had 4 superb lamb chops all accompanied by freshly cooked vegetables. Amazing value!
The next day it rained and when we returned to the hotel in the late afternoon the Manager offered us a complimentary drink as the weather had been bad!
The Metropol certainly has to be the best hotel that we have stayed in for many a year. Comfortable, centrally positioned (just 5 minutes walk from the railway station) and most of all customer focussed. Nothing was too much trouble. The only minor issue was the lack of a fridge/mini-bar but given everything else one cannot complain.
- Official Description (provided by the hotel):
- Enjoy your holidays in Zermatt while the Matterhorn keeps watching Welcome to our 4-star family Hotel Metropol & Spa in the heart of Zermatt! Experience genuine hospitality and a cosy atmosphere - we promise to make you feel at home. Enjoy our beautiful spa area with sauna, steam bath, jacuzzi and swimming pool with a unique view of the Matterhorn. The free wi-fi throughout the Hotel makes your holiday perfect. We look forward to your visit! Yours Franziska and Gabriel Taugwalder ... more less
- Reservation Options:
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- Also Known As:
- Metropol Hotel Zermatt