We were really looking forward to the Riffelalp Resort.
Everything at this hotel was 5 star except the food!
The room was outstanding! As mentioned previously, we could hit the button on the remote control and our curtains would open and the Matterhorn was visible from our bed!!
Nice touches...we arrived in our room to find a welcome snack, a bottle of chilled white wine and a bottle of water. After driving to Tasch and parking at the Welcome Parking Center, taking a taxi to Zermatt, meeting the porter to take us to the train, a 20 minute cog-wheel train ride and a 6 minute walk (they also have a trolley) to the hotel, the bottle of wine was really appreciated.
The spa was fantastic!! Great pools, at least 3 different saunas, a number of steam baths, and a grotto with laydown jacuzzi that I need to buy (immediately) for my house!!!
The location is just wonderful. Step outside and its another postcard photo!
The staff at the hotel was wonderful! From reception to dining, the service was excellent.
The bowling is often broken and I was able to bowl a few frames before the machine broke again.
This was the major disappointment!
The breakfast buffet was outstanding and one of the best we encountered on our 21 day trip to Europe. You name it, they had it available in their breakfast buffet!! After drinking fresh carrot juice for the first time, I came home and bought a juicer.
We had lunch at the Italian restaurant outside the front door of the hotel lobby. The fondue was good (not as good as we had in Gruyeres). The raclette is to die for (and from all I ate I'm afraid I might!?). The staff at this restaurant was awesome!
The bar in the hotel really doesn't have "snack" food. Pasta bolognese, steak, etc. They need more appetizer type foods. If they had that I would have spent more time in the bar area.
The 5 course meals were extremely disappointing and the food extremely amateurish.
The salad buffet was good. The soups were poor! Everynight one soup option was the same consomme with either a spicy bread in it, or some other morsel. Really terrible.
The entrees were equally as bad. I had a fish stew one night that was supposed to be a saffron based fish stew with crotons and spicy rouille. Take some water add a pinch of saffron, throw in some fish pieces and spread some spicy mayo on the whole crouton. It reminded me of a husband who couldn't cook, trying to surprise his wife by cooking her dinner. My wife ordered salmon, it arrived at our table uncooked! We ate here two nights and decided to eat dinner the next two nights at the Italian restaurant across the way. Their food was not the greatest but acceptable.
The Riffelalp is also pretty isolated.
We will go back to Switzerland (hopefully many more times), but we will go back to the Belvedere Hotel in Grindelwald in the Bernese Oberland. Outstanding hotel, outstanding food, close to all gondolas, trains, etc. to all other areas (Murren, Wengen, Jungfraujoch, etc.). It was nice to see the Matterhorn once.
Special note one employee of Riffelalp was a waiter named Emmanuel (I believe). He was the tall skinny gentlemen who was an outstanding server. He was one of the finest waiters we have ever had anywhere!
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- Also Known As:
- Riffelalp Hotel Zermatt