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“Excellent - again !”

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Hotel Mont Cervin Palace
Ranked #17 of 110 Hotels in Zermatt
Certificate of Excellence
Reviewed 4 February 2014

For the second time I and my wifte stayed at The Mont Cervin Palace. Everything was perfect, nothing to complain about. The visiting Lebanese chef reminded us of our years living in the Midle East. My Skiers Thumb received all the assistance from the hotel that I needed !

  • Stayed: January 2014, travelled as a couple
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Thank jnils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this reviewResponded 3 March 2014

Dear Tripadvisor Member,

We thank you very much for your feedback. In order to offer our guests a wide range of different culinary experiences, we regularly invite guest chefs from other restaurants to spoil our guests. So we are pleased to hear that you enjoyed it and that we could assist you whenever and wherever necessary.

Wishing you a lovely time, we hope to welcoming you back in the near future for another excellent stay.

Karin & Kevin Kunz
Management/Hosts

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223 - 229 of 517 reviews

Reviewed 2 February 2014

I am making a special effort to review this hotel since my girlfriend and I were discussing our stay on the way back today and she could think of nothing she'd disliked about the hotel. My only thought was perhaps the towels could be softer!
So yes, it was a fabulous stay (not my first) and they upgraded me from a junior suite to a lovely large suite with two bathrooms. As far as I can tell this is the best hotel to stay at within the town of Zermatt and has a flawless concierge, a unique indoor/outdoor pool (water could be a touch warmer perhaps), very nicely decorated rooms and excellent dining options. Perhaps not for price sensitive visitors but if you want the best, I think this is it for Zermatt.

Stayed: January 2014, travelled as a couple
Thank Harry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this reviewResponded 3 March 2014

Dear Tripadvisor Member,

We very much appreciate you taking the time to write this lovely review about your experience and also to mention the little details we could still improve on. This shows your interest in our hotel and we rely on these valued comments in order to make our guests’ stay even more enjoyable.

So thank you very much for that and we look forward to welcoming you back very soon.

Kindest regards

Karin & Kevin Kunz
Management/Hosts

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Reviewed 27 January 2014

One year ago I was at Mont Cervin Palace and because of the outstanding stay last year I of course booked again this year. It is not always easy to keep the pole position but Kevin and Karin and their team did. I was recognized by the staff members which I liked and all was great again. The Staff, the room, the Breakfast etc,..... Service with a smile. Simply OUTSTANDING. Kevin and Karin I will be back! THANKS!

Room Tip: Alll rroms are OK, I was in the second floor this year!
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  • Stayed: January 2014, travelled on business
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Thank Peter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this reviewResponded 31 January 2014

Dear Tripadvisor Member,

Thank you very much for the outstanding feedback. Our entire team strives to always do “one step more” for our guests and it is very rewarding to hear that by following this credo we were able to create again a memorable and enjoyable stay for you.

We thank you for your loyalty and look forward to welcoming you back for another “outstanding” experience at the Mont Cervin Palace.

Best regards from sunny Zermatt

Karin & Kevin Kunz
Management/Hosts

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Reviewed 15 January 2014

Another fantastic stay at the Mont Cervin! Friendly and welcoming staff, wonderful customer ervice, fantastic food, comfortable surroundings, great location, amazing pool, fabulous dine-around for evening meals...we were really spoilt.....all in all a wonderful base for a skiing holiday. We will be back next year!

  • Stayed: January 2014, travelled as a couple
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Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this reviewResponded 20 January 2014

Dear Tripadvisor Member,

It was our great pleasure to welcome you back to our hotel. Great to hear that you had a memorable stay and that you enjoyed the services and amenities we offer.

We look forward to spoiling you again next year and send you in the meantime our best regards from snowy Zermatt.

Karin & Kevin Kunz
Management / Hosts

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Reviewed 6 October 2013

We had the pleasure of staying at this first class hotel again. It never disappoints. From getting off the train were transport is waiting for you, they always take our luggage and we walk the 5 minutes to the hotel to stretch our legs, to the greeting you get as soon as you arrive at the hotel. Nothing is too much trouble for any of the staff. You are always made to feel you are the most important guest they have. The rooms are excellent. We had room 303 which is one of the most beautiful suites we have stayed in with great views to the Matterhorn. The room is very well appointed with everything you could wish for. The breakfast choice is something else. There is a chef on duty to cook what you require if you so wish. We found there was so much choice anyway we didn't need to use them. The staff in the breakfast room were second to none. Nothing was too much trouble. Very central located hotel. There was a welcome meeting which was attended by the directors and this is great to see. Beautiful hotel, excellent staff, great food, central location, wonderful views - what more could you ask for.

Room Tip: if you can afford a room with Matterhorn view book it as nothing nicer that waking up to that view e...
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  • Stayed: September 2013, travelled as a couple
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Thank waggalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this reviewResponded 21 October 2013

Dear Tripadvisor Member,

We very much appreciate your kind words in regard to your recent stay at the Mont Cervin Palace and are happy that our hospitality continues to please you. We always strive to provide a consistent, attentive and personalised service in order to meet and, if possible, exceed our valued guests’ expectations. Therefore your positive feedback very much motivates us as well as the entire team to keep on following this path.

We wish you a lovely autumn and hope to have the pleasure of welcoming you back very soon.

Best regards from Zermatt

Karin & Kevin Kunz
Management / Hosts

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Reviewed 3 September 2013

What a great place to stay. Stayed there on a Tauck trip and what a great facility! Had a suite
with a balcony and can't say enough about their dining room for both breakfast and dinner!
Would highly recommend the Mont Cervin - close to everything.

  • Stayed: July 2013, travelled as a couple
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5  Thank Lois B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this reviewResponded 13 September 2013

Dear Tripadvisor Member,

What a lovely feedback, thank you very much for recommending our hotel! We always try to make our guest’s stay as memorable as possible and are glad to have succeeded in your case.

We would be pleased to spoiling you once again and send you in the meantime

Kindest regards from Zermatt

Karin & Kevin Kunz
Management/Hosts

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Reviewed 3 September 2013

We were here primarily to catch the Glacier Express and so were only in Zermatt for an afternoon and evening. One of the great features of the Mont Cervin (French name for the Matterhorn) is the view of the mountain. Rain and fog spoiled that for us. But the hotel was very comfortable and clean. A 10-minute walk from the train station in the middle of a town I would call "cozy." Not inexpensive, but very much in line with other Swiss luxury hotels.

Stayed: August 2013, travelled with friends
1  Thank Maeve32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this reviewResponded 13 September 2013

Dear Tripadvisor Member,

Thank you for your comment about your stay. What a shame that the weather wasn’t at its best, so you were not able to see the Matterhorn. On the other hand, this is a very good reason for another visit.

So hopefully we shall have the pleasure of welcoming you again with plenty of sunshine and beautiful view to the Matterhorn.

Kind regards

Karin & Kevin Kunz
Management/Hosts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mont Cervin Palace

Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Zermatt
#7 Romantic Hotel in Zermatt
#12 Luxury Hotel in Zermatt
#15 Spa Hotel in Zermatt
#25 Family Hotel in Zermatt
Price Range: £326 - £1,264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
Number of rooms: 150
Official Description (provided by the hotel):
International Hotel in six-story traditionally Swiss building located in village center. ... more   less 
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Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel

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