We stayed at Europe Hotel at Zermatt. This was not our first time, we stayed in the same hotel and decided to repeat given our great past experience. We remembered Mr. and Mrs. Julen, the hotel owners, who ran the hotel themselves. They were always around leading a sophisticated and dedicated team, combining experience and dynamism, making sure guests enjoyed fully the experience.
My wife and I can only confirm that the service has actually improved! We met again Mr. and Mrs. Julen, always pampering guests, sharing suggestions on the menus, giving us tips on weather forecasts, or simply asking how we felt. We found out they have invested in expanding the hotel and developing a very nice SPA with a fairly large list of potential treatments. The expansion basically improved the overall experience within the hotel but kept the cozy family feeling of the past. We had dinner every evening in the hotel. The food was amazing! It was creative, delicious and served in delicate proportions. Every evening there was a wonderful complementary buffet of salads, and on the evening when they served Fondue Chinoise there was an exquisite fruit buffet. They have a very good selection of wines. We are from Barcelona-Spain, so we decided not to choose the good Spanish wines they carried, but we focused on the Saint Emilion, Pauillac and Saint Estephe that they selected from Bordeaux. Excellent selection!
The restaurant has two areas, the one we chose was the traditional one that has the traditional wood setting and warm environment from the Alps, but there was another modern and elegant area. There is a beautiful bar where you can get an aperitif before dinner or a drink afterwards, but the area that my wife and I liked the most was a living room they have with a very nice and modern chimney (fireside). That place became our favorite place to relax and chat.
We stayed in the “old” building (the one before extension) where the room was very comfortable. We had a wonderful view of the Matterhorn from our terrace that was huge for European standard sizes. It is a privilege to look at that beauty of nature every day after serious skiing in the vast pistes in Zermatt.
For the skiing fans like us, every room had a ski-locker assigned, which by the way kept our boots and gloves warm every morning when we wore them. In summary, all details were taken care of! We felt treated like at home and at the same with extremely good service that took care of all details for us.
We are planning to return next year and certainly highly recommend Europe Hotel at Zermatt.
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- Also Known As:
- Europe Hotel Zermatt
- Europe Hotel And Spa