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“Almost perfect”

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Romantik Hotel Julen
Ranked #19 of 111 Hotels in Zermatt
Certificate of Excellence
Reviewed 2 December 2013 via mobile

had a fantastic stay at the Julen. Stayed in a suite and had two little balconies, both with spectacular views of the Matterhorn. The skylight over the bed was also amazing for star gazing at night. I'm not giving the hotel full marks for two reasons however. 1. If this is a romantic hotel, then why is our double bed actually two single beds with a crack between them. Not terribly romantic if you ask me. 2. Given the cheapest room runs you 500 USD ... I'd expect more from the breakfast buffet.

Stayed: December 2013
Thank riiiicola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 - 148 of 456 reviews

Reviewed 25 November 2013

We stayed in this hotel 5 times at least but this time we are a bit disappointed.

The performance of the restaurant is no longer over the top:
There is no fish alternative in the menu if you do not eat meat while this option was offered in the past. The staff does not remember what you ordered and you are served by multiple people which makes the service a bit confusing. The waiter serves wine in your glass again and again, even if you did not take a sip yet which is annoying.

The rooms are still nice and charming but depending on which room number you get / booked, be prepared to be in a small room compared to what you can get in other hotels in Zermatt for the same price.
To end on a positive note, the bircher is still one of the best. I mark this hotel as "4/very good" because we had such nice experiences in the past that we hope it will go back to this standard.

  • Stayed: November 2013, travelled as a couple
    • Service
1  Thank Natureale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

We went on a 6 week tour of Europe. This hotel had the best view of our trip. Clear view of the Matterhorn with a semi private deck. Great food in the Restaurant too. Friendly staff. Free mini-bar, although to be a mini-bar it really should have at least 1 alcoholic beverage. And the hotel has a shuttle service to and from the train station.

Room Tip: Ask for a view of the Matterhorn. There were plenty.
See more room tips
  • Stayed: October 2013, travelled as a couple
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Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

From Sept 26th to October 14th we travelled throughout Europe. We stayed here for 3 nights before heading out to the Netherlands. This was the nicest , quaint but beautiful hotel. Service was exceptional and all staff had a smile on their face at all times which I loved. The view was so romantik and I think all rooms face the matterhorn. Make sure to try the restaurant downstairs in the hotel. The food was fantastik. You can easily walk from the train station. It took 3 planes and 2 trains for us to get there and was so worth it. In fact we were in 6 countries and this is the only one that we will be returning to for sure!!

  • Stayed: September 2013, travelled as a couple
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Thank Suzanne630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

Having Had a excellent stay at the Romantic Hotel Julen ! i do not need to write 200 characters, first sentence says all what we experienced ! Food excellent, Service excellent, Junior Chefs excellent

  • Stayed: September 2013, travelled as a couple
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Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

We have stayed in Hotel Julen plenty times and it is always a great pleasure to come back. The owners and the staff are very kind and they really pamper their guests. The food is of excellent quality and so is the breakfast buffet. We love the Spa area with the wonderful pool and the various saunas’. Our cozy room has always been very clean and we love the extra service of new towels in the evening and of course the Toblerone chocolate on our pillows.

  • Stayed: August 2013, travelled as a couple
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Thank mcgnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

Very charming hotel in zermatt. Rooms have mountain flair. Our rooms had great mountain views. No AC as is common with many hotels over there. Only complaint was somewhat small tub shower.
The hotel's lower level restaurant had some of the best food we had on our trip. Amazing cheese and lamb! The upstairs restaurant for breakfast was also very good. Staff very helpful.
Easy walk to train, shops and restaurants

  • Stayed: August 2013, travelled with family
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Thank jennifer1NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Romantik Hotel Julen

Address: Riedstrasse 2, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
#12 Ski-In / Ski-Out Hotel in Zermatt
#14 Romantic Hotel in Zermatt
#14 Luxury Hotel in Zermatt
#17 Spa Hotel in Zermatt
#41 Family Hotel in Zermatt
Price Range: £170 - £426 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Romantik Hotel Julen 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
The charming 4-star Romantik Hotel Julen is situated just 10 - 15 minute's walk from the mountain lifts and the railway station. The three story Superior Romantik Hotel Julen offers 32 cosy chalet-style rooms in a refreshingly young alpine style. The rooms are equipped with flatscreen cable TV, free WLAN, a Nespresso coffee machine and a private balcony or terrace. The bathroom has a hairdryer, free cosmetic products and bathrobes. Relax in the three-storied Julen SPA. A large selection of massages and wellness therapies can be booked. Wellness enthusiasts can also use the Alpenhof SPA free of charge. Dine Around in the Tradition Julen: Half-board guests can have the best of both worlds and have the 5-course selection menu either in the Romantik Hotel Julen or at the Hotel Alpenhof. Those who prefer "A la Carte" can enjoy local specialities in the traditional Restaurant Schäferstube restaurant or they can enjoy delicious dishes at the Restaurant Julen. The Julen Lounge is a great place to meet for pre or after dinner drinks. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. ... more   less 
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Also Known As:
Romantik Hotel Zermatt

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