We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cozy, Friendly, More than meets the eye.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Romantik Hotel Julen
Ranked #12 of 110 Hotels in Zermatt
Certificate of Excellence
Peekskill
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Cozy, Friendly, More than meets the eye.”
Reviewed 15 June 2014

The hotel itself looks older and not what you would expect from the outside, but don't let that fool you. It was an excellent stay with a very friendly and helpful staff.

Our check in was simple and easy with Aline patiently answering all of our questions and explaining each of the dining options and amenities they offer. She was very helpful and a delight to deal with after a day of traveling.

Our room was small with what appeared to be all hand crafted wood from walls to ceiling, which seemed odd at first but quickly added to the environment of the beautiful view of the Matterhorn we had from our patio, and overall was really quite cozy at night while relaxing before bed. The bathroom was modern and very clean. Storage was limited though if you're traveling with a lot of luggage.

I got some great advice and a few laughs from Benno at the front desk regarding a late in the day hike we were about to attempt, and excellent service from Tania (or Tania) as our server in their restaurant Schaferstube. A restaurant I would highly recommend.

The lower levels of the hotel surprisingly hid a very modern and comfortable pool and spa area, and a well equipped gym/work out area.

Overall a very enjoyable stay within a quick walk to the main part of town and everything else you'll want to do. Like I said, more than meets the eye.

Room Tip: Request a room with a view/patio on an upper floor facing the Matterhorn.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdandCora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Familie-Julen, Inhaber at Romantik Hotel Julen, responded to this review, 17 June 2014
Thank you very much for your useful description.
We are very happy that you took a look behind the "facade" and that you perceived very well what our Tradition Julen represents.
We appreciate your review and we are sending you many regards from Zermatt

Family Julen and the team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

432 reviews from our community

Traveller rating
    325
    76
    19
    6
    6
See reviews for
96
242
16
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fairborn, Ohio
Level 6 Contributor
113 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 May 2014

Our experience with the hotel started when we booked. We had some questions for them and the hotel staff answered our emails promptly. We went in May, which is the low season, so there were not that many people in the hotel. The staff sent us an email about a week before we were scheduled to arrive welcoming us and letting us know about the porter service from the train station. The porter was waiting for us when our train pulled in, took us to the hotel and delivered our bags to our rooms whilst we were checking in. We got a slight upgrade so that we had a view of the Matterhorn - absolutely awesome view! The breakfast buffet is good. There is a juice squeezer for fresh squeezed orange juice and the staff is very helpful. The bacon was very underdone (for us) and the waiter took it to the kitchen and had it cooked until crisp. The front desk staff was great as well.

Room Tip: Pay the extra coin for a view facing the Matterhorn, it's worth the money.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pharvey841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Familie-Julen, Inhaber at Romantik Hotel Julen, responded to this review, 4 June 2014
Thank you very much for this very detailed and useful review. We are sure other guests will appreciate your information!

We wish you all the best

Family Julen and the Romantik Hotel Julen Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 May 2014

Zermatt during midseason is very nice, the hotel is located 5 minutes from the trainstation. You'll get picked up by a staffmember at the trainstation if you wish so. The hotel is very nice, colorfull furniture, good beds and very clean. The bathroom is good in size and clean. All of the staff are very kind and helpfull, in the evening you are wellcomed by the owners themselves. The food in the restaurant is excellent, and worth the price. The breakfast in the morning is just great!
There is also a pool, not to big, and a sauna in the hotel, nicely made and clean... I'm sure we will be back..

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leinalein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Familie-Julen, Inhaber at Romantik Hotel Julen, responded to this review, 30 May 2014
Thank you so much for the kind words! We are happy you already planning to revisit us and we look forward to host you again

all the best from Zermatt

Family Julen and the team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 May 2014 via mobile

Romantik Hotel Julen truly lives up to it's name.......
1.We were pleasantly surprised to see a Pick Up Vehicle for us at the Train Station as we were unaware of the facility. It was a welcome change from other places in Switzerland where we have to walk all the way to and fro to the stations.
2.As we approached the Hotel, we were impressed by its Old World Outdoor Facade.
3. We had a very Smooth and Coureous check in with Mr Benno explaining the features and facilities at the Hotel. At this point, a special mention as this was the first instance in Europe when we were very courteously escorted by the front office staff to the room and simultaneously explaining the minute details of the Room. A Very Very Welcome change from the otherwise indifferent Front Office People in other Hotels in Europe.

4. The Rooms are tastefully decorated with wooden panels and give a truly Romantic feel. Bathrooms are excellent. We had an excellent uninterrupted view of the Matterhorn from our Room Balcony. Only one point / there is hardly any space provided for the luggage.....
5. Breakfast is excellent and the Restaurant Staff were very courteous.
6. They have an excellent Indoor Pool and Spa which everyone should indulge in. Not to be missed.
7. Last but not the least, 1000% marks to The Julen Team for their excellent hospitality. The Hotel Staff actually take pleasure in their work and go all the way to make the guests feel like Royalty.

If it's Zermatt, it's got to be Romantik Hotel Julen..............

Stayed May 2014, travelled as a couple
Helpful?
Thank goyalanup2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Familie-Julen, Inhaber at Romantik Hotel Julen, responded to this review, 30 May 2014
Thank you very much for your wonderful review! We were very touched by reading it!
Also flattered to be your favorite place in Zermatt,

sending you best wishes from Zermatt

Family Julen and the team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lucerne, Switzerland
Level 6 Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 May 2014

Like back Home. Friendly Staff, great Food. Clean and top Service. The "Schwarznasen-Schaf" Meet is just superb. A Must if in Zermatt anyway. Rooms are authentic to the Pictures published, which is not always the case in this Destination.

Room Tip: Always worth to take Rooms with Matterhorn Sight
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dominikbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Familie-Julen, Inhaber at Romantik Hotel Julen, responded to this review, 15 May 2014
Dear Mr. Beck,
thank you for taking your time to write about us! We appreciate your review and your kind words.

All the best,

Family Julen and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 May 2014

I have stayed at several hotels across many countries - within India and outside, but never has been an experience so fulfulling. This is a really nice and cosy hotel in Zermatt.

Before arriving at the hotel, we were sent a very personalised letter from the Julen Family telling us about the hotel and what we can do. I had never received such a letter, and it really excited me.

We were offered porter from Zermatt station, even after repeated changes in our schedule.

Upon arrvival, we were warmly greeted and were given room before the official check-in time.

What followed afterwards was blissful - everything about this hotel is special. The rooms have been brillantly done up (the hotel is very modern from inside though they have retained old facade) - very colourful and warm.

The hotel has a great indoor swimming pool and spa - and we are disappointed that we did not have much time to indulge ourselves.

Hotel is 10 min walk from Zermatt station and about 5 mins from Bahnostrasse where all the shops / restaurants are located. Ther is a convenience store 50 mins away in case you need anything (Zermatt is an expensive town).

Views from our room was breath-taking - clear unobstructed view of Matterhorn.

We will definately come back from Zermatt, and to Romantik Hotel Julen - completely in love with both!

Room Tip: Please ask for Matterhorn view room.
See more room tips
Stayed May 2014, travelled with family
Helpful?
Thank Aakash C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Familie-Julen, Inhaber at Romantik Hotel Julen, responded to this review, 15 May 2014
Dear Aakash,

what a touching review! Thank you very much!
Statements like yours are motivating us to keep on going - giving our best, day by day.

We are looking forward to see you again,

yours sincerly

Family Julen and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 May 2014

We have returned to the Hotel Julen for 7 years now. Having come to Zermatt for over 20 years, it is by far our favorite hotel.

Beautifully appointed wooden paneled rooms, a great spa, congenial atmosphere, a dinner plan that can't be beat at any price, and most importantly, a wonderfully helpful and friendly staff. The hotel is family owned and run and their warmth permeates the entire atmosphere. Lastly, do not pass on the dinner option, it really is that terrific.

Room Tip: Rooms on the east side look out onto the building next door. Given the beauty of Zermatt, I would pu...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Familie-Julen, Inhaber at Romantik Hotel Julen, responded to this review, 9 May 2014
Thank you for your loyality and thanks a lot for your wonderful review - we are very proud to be your favorite place in Zermatt.

We are looking forward to welcome you again and send you a lot of warm regards from Zermatt

Family Julen and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Zermatt hotels
0.4 mi away
Hotel Alpenhof
Hotel Alpenhof
#13 of 110 in Zermatt
439 reviews
0.4 mi away
Schlosshotel Life & Style
Schlosshotel Life & Style
#11 of 110 in Zermatt
930 reviews
0.0 mi away
BELLERIVE
BELLERIVE
#2 of 110 in Zermatt
428 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Parkhotel Beau Site
Parkhotel Beau Site
#8 of 110 in Zermatt
758 reviews
0.4 mi away
Hotel Matterhorn Focus
Hotel Matterhorn Focus
#5 of 110 in Zermatt
586 reviews
0.2 mi away
Hotel Firefly
Hotel Firefly
#3 of 110 in Zermatt
478 reviews
Show Prices
Show Prices
Show Prices

Been to Romantik Hotel Julen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Romantik Hotel Julen

Property: Romantik Hotel Julen
Address: Riedstrasse 2, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
#8 Ski-In / Ski-Out Hotel in Zermatt
#9 Luxury Hotel in Zermatt
#10 Spa Hotel in Zermatt
#14 Romantic Hotel in Zermatt
#41 Family Hotel in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Romantik Hotel Julen 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
The charming 4-star Romantik Hotel Julen is situated just 10 - 15 minute's walk from the mountain lifts and the railway station. The three story Superior Romantik Hotel Julen offers 32 cosy chalet-style rooms in a refreshingly young alpine style. The rooms are equipped with flatscreen cable TV, free WLAN, a Nespresso coffee machine and a private balcony or terrace. The bathroom has a hairdryer, free cosmetic products and bathrobes. Relax in the three-storied Julen SPA. A large selection of massages and wellness therapies can be booked. Wellness enthusiasts can also use the Alpenhof SPA free of charge. Dine Around in the Tradition Julen: Half-board guests can have the best of both worlds and have their evening meal either in the Romantik Hotel Julen where a 5-course selection menu is served, or at the Hotel Alpenhof where a 5-course selection menu is served. Those who prefer ,,A la Carte" can enjoy local specialities in the traditional Schaferstube restaurant or they can enjoy delicious dishes at the Restaurant Julen. The Julen Lounge is a great place to meet for pre or after dinner drinks. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Ebookers, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Romantik Hotel Julen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Romantik Hotel Zermatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing