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“We had a great stay”

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Allalin Swiss Alpine Hotel
Ranked #61 of 110 Hotels in Zermatt
Certificate of Excellence
Gothenburg, Sweden
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“We had a great stay”
Reviewed 8 August 2013 via mobile

We arrived by train and enjoyed the short walk. The location is great for hiking or strolling the town. When we checked in Monika was an absolute delight. She provided a welcome drink, directed us to bar/snacks which are provided in the afternoon, suggested hikes, and showed us to our room. We had a balcony facing a lovely yard and the creek through town. We also had drinks and snacks in our room upon arrival. Different from others, we thought the breakfast was well appointed with eggs, meats, lax, cheeses, bread, juices, yogurts, muslei, a large selection of fruit, and good coffee. There were also sweets and champagne. We had a fine picnic dinner on our bslcony. Everyone was kind to the very end. The decor is chalet style so if you are looking for modern this is not your place but we found it cozy.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mlh1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team gleichwohl sehr motivierend und wertvoll und nehmen vorallem Ihre Beanstandungen zum Anlass, diesen Punkten zu verbessern, damit wir in Zukunft unsere Gäste vollständig zufrieden stellen und die Wünsche aller Gäste erfüllen können.

In diesem Sinne versprechen wir Ihnen zukünftig eine umfassende Aufmerksamkeit und Dienstleistung und hoffen gerne, Ihnen dies bei einem eventuellen nächsten Besuch beweisen zu können.

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
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254 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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  • Spanish first
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English first
Delhi
Level 5 Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 August 2013

We arrived by train in the afternoon. The hotel is around 700 mtr walk uphill from the station. It's a decent small hotel placed just behind the cathedral. The surrounding is a quiet one & you enjoy the calm atmosphere. The check in didn't take more than 10 mins which was wonderful. We were given a room on the 5th floor. The room interiors were just ok, but bathroom was big & very good. As the climate was warm as we visited mid july we felt need of a fan during the day. in the night we just opened the balcony door which made the room comfortable. I find breakfast was insufficient & had minimum things. i expected more from a 4* category hotel. The staff was co-operative, but very less compared to the hotel standards. I only had a 2 night stay so these things didn't bother much.

Room Tip: Choose room on 5th floor, the bathrooms have ceiling windows which is good.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pankaj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team gleichwohl sehr motivierend und wertvoll und nehmen vorallem Ihre Beanstandungen zum Anlass, diesen Punkten zu verbessern, damit wir in Zukunft unsere Gäste vollständig zufrieden stellen und die Wünsche aller Gäste erfüllen können.

In diesem Sinne versprechen wir Ihnen zukünftig eine umfassende Aufmerksamkeit und Dienstleistung und hoffen gerne, Ihnen dies bei einem eventuellen nächsten Besuch beweisen zu können.

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 July 2013 via mobile

Perfect location in town
Wonderful n sincere staff
Lots of small touches like a v special welcome drink in the room. N nice good bye note
Great breakfast which came w room
I think this hotel offers excellent value. Zermatt is a very special place. Will definitely be back here. N will stay at the Allalin too

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malinky88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Es ist natürlich sehr schön, wenn es Ihnen bei uns gefallen hat und danken Ihnen ganz herzlich für Ihre wohlwollende und guttuende Bewertung. Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team sehr motivierend und wertvoll! Wir versichern Ihnen gerne auch in Zukunft unsere volle Aufmerksamkeit und Dienstleistung zu und würden uns über einen erneuten Besuch sehr freuen.

Wir hoffen auf ein Wiedersehen!

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lucknow, India
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 July 2013

Soon after my online booking was confirmed, I received an email from the hotel welcoming me,wishing me a wonderful holiday ahead and requesting to know my time of arrival for the complimentary pick up at the station. This set the tone for a very warm welcome and a great stay at this charming Swiss chalet style, centrally located hotel with well appointed rooms and free wifi. I had a spectacular view of the iconic Matterhorn from my room (with a balcony) on the 5th floor from where I could enjoy the scenic beauty of the entire Alpine valley and river flowing by. As this was the topmost floor, my bathroom had a glass roof with a view of the sky above. The continental breakfast was delicious and the afternoon tea and pastries a bonus! As Zermatt is a car free zone, the battery powered car with a gracious liveried chauffeur to receive and see one off at the station- all contributed to a splendid interlude in Zermatt.

Room Tip: The fifth floor with a view if the Matterhorn is highly recommended.
See more room tips
  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amritadass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 July 2013

Arrived by train in light rain. Hotel had a small electric taxi waiting to pick up patrons for a fee. Bags were unloaded into the foyer. We did not get wet. We were then welcomed by the friendliest of welcomes, greeted with orange juice and champagne, a full explanation of the hotel, breakfast, shopping, ski hire and the restaurants. Rooms were very comfortable. We had 2 adjacent rooms with balconies with clear views of the Matterhorn. Magic!

Buffet breakfast had a good selection of hot and cold dishes. Free beverages were also available at 6pm on the patio to enjoy the Matterhorn, sunshine and church bells. Sheer bliss!

Stayed July 2013, travelled with family
Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Es ist natürlich sehr schön, wenn es Ihnen bei uns gefallen hat und danken Ihnen ganz herzlich für Ihre wohlwollende und guttuende Bewertung. Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team sehr motivierend und wertvoll! Wir versichern Ihnen gerne auch in Zukunft unsere volle Aufmerksamkeit und Dienstleistung zu und würden uns über einen erneuten Besuch sehr freuen.

Wir hoffen auf ein Wiedersehen!

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 20 June 2013

From the very friendly personal welcome to the great rooms with lovely views this has been a great stay for us
Lots of areas to sit and relax, few minutes walk to everything - very happy with the whole experience

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cargersmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reykjavik, Iceland
1 review
Reviewed 18 March 2013

We were at Allalin Hotel for the weekend and it was an amazing weekend. The view from room was beautiful; it was the view of the cemetery. The breakfast choice was limited but the food was good. Our room and bathroom were small but comfortable and cozy. The service was great and the staffs were friendly.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Es ist natürlich sehr schön, wenn es Ihnen bei uns gefallen hat und danken Ihnen ganz herzlich für Ihre wohlwollende und guttuende Bewertung. Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team sehr motivierend und wertvoll! Wir versichern Ihnen gerne auch in Zukunft unsere volle Aufmerksamkeit und Dienstleistung zu und würden uns über einen erneuten Besuch sehr freuen.

Wir hoffen auf ein Wiedersehen!

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Allalin Swiss Alpine Hotel

Property: Allalin Swiss Alpine Hotel
Address: Kirchstrasse 40, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Ski-In / Ski-Out Spa
Hotel Style:
#38 Ski-In / Ski-Out Hotel in Zermatt
#40 Luxury Hotel in Zermatt
#42 Spa Hotel in Zermatt
#49 Romantic Hotel in Zermatt
#54 Family Hotel in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Allalin Swiss Alpine Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
YOUR HOLIDAY HOME will enchant you with its stunningly beautiful, unique wood carvings that imbue the whole home with a matchless touch and outstanding style. It is a pleasure of being able to offer you a special atmosphere for you to live in. So much charm and a special ambience await you in the individual rooms. Relax with a healthy sleep, a good breakfast buffet and let time drift by as you sip your afternoon drink in comfort. Afterwards you can switch off, warm up, sweat, recover, enjoy, stay a while and "chill out" in our new ALPINE SPA WELLNESS & SILENCE until the evening! A nightcap at the bar may not be missing the decay of the holiday day! Feel at home in the Zermatt mountains, in a cosy and stylish setting! ... more   less 
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Also Known As:
Allalin Hotel Zermatt

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