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“Charming and great location!”

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Allalin Swiss Alpine Hotel
Ranked #63 of 111 Hotels in Zermatt
Certificate of Excellence
Mexico City, Mexico
Level 5 Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Charming and great location!”
Reviewed 19 March 2014

Very charming hotel in THE perfect location. There is very little "ski in/ski out" in Zermatt (and most of Europe) so almost all visitors have to take a free bus to the lifts. This hotel is one short stop to the gondola and right in the heart of the night life (but not noisy at night). The staff was very welcoming and accommodating - really bent over backwards to assist us. One word of caution - one of the reasons we picked this hotel is because it has a great spa (and it does - quite amazing actually) but it's only open from 4 - 7 p.m. We often arrived back at the hotel in the 6:30 p.m. time frame and had no time to relax in the sauna, steam room, etc. One other small challenge - there is one small elevator that serves 6 floors. If everyone is trying to check out at the same time with large luggage - the stairs became the answer. All good otherwise - would definitely stay here again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
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English first
Chester, United Kingdom
Level 4 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 March 2014 via mobile

I was in Zermatt with a group of friends. Have been to Zermatt numerous times and could not fault the quality or location of this hotel. Right by the ski bus stop and within easy reach of all the major bars and restaurants. Staff were great and I couldn't have stayed in a better hotel...

Stayed March 2014, travelled with friends
Helpful?
Thank clon5015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Es ist natürlich sehr schön, wenn es Ihnen bei uns gefallen hat und danken Ihnen ganz herzlich für Ihre wohlwollende und guttuende Bewertung. Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team sehr motivierend und wertvoll! Wir versichern Ihnen gerne auch in Zukunft unsere volle Aufmerksamkeit und Dienstleistung zu und würden uns über einen erneuten Besuch sehr freuen.

Wir hoffen auf ein Wiedersehen!

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level 5 Contributor
76 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 24 February 2014

We chose the Allallin because of its convenient location in the middle of Zermatt and also because the reviews on here were good - we were not disappointed. The Allallin is a family-run place and its employees are warm and pay a lot of attention to details. We got picked up by Manuel at the train station and brought to the hotel, where we were greeted with a welcome drink.

The room was charming (53, under the roof) and very clean. We also visited the spa which was great after a day of skiing - they have two steam rooms and two saunas, all was absolutely spotless.

My husband had his birthday during our stay, and they organized a small cake with a note from the management and two glasses of Prosecco which were delivered to us during the breakfast on our last day - a lovely gesture. The Allallin does lots to please the guests: there are no tea or coffee amenities in the room, but downstairs you can drink tea in the lounge whenever you want and they serve small bites, Prosecco and orange juice for free in the afternoon.

We can also recommend the breakfast buffet which was delicious. All in all: an excellent stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllaInTheSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
colorado
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 January 2014

Recently stayed at this hotel(January 2014).
We had a wonderful stay. The pictures do represent the hotel. Excellent breakfast and staff.
One flaw: the ski room. It is a very steep and slippery walk to the ski storage room. It would be helpful to extend the rubber matting on the top and bottom of sloop. A short railing at the top would be helpful. The room is wet and slippery. Not all of the boot heaters work.
I do recommended this hotel, but for skiing, this needs to be improved.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacksonla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team gleichwohl sehr motivierend und wertvoll und nehmen vorallem Ihre Beanstandungen zum Anlass, diesen Punkten zu verbessern, damit wir in Zukunft unsere Gäste vollständig zufrieden stellen und die Wünsche aller Gäste erfüllen können.

In diesem Sinne versprechen wir Ihnen zukünftig eine umfassende Aufmerksamkeit und Dienstleistung und hoffen gerne, Ihnen dies bei einem eventuellen nächsten Besuch beweisen zu können.

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottish Borders
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 January 2014

Choose this from the reviews on line and was extremely pleased with this hotel..Also paid extra for a view of the Matterhorn which was stunning.
Fab breakfasts. Would return here and recommend it to anyone looking for an hotel which is fairly near the centre of Zermatt and within easy reach of everthing.

Room Tip: It's worth paying for the rooms with a view
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gala-galavanting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level 6 Contributor
99 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 29 September 2013

Have been here before a couple of years ago and everything is still excellent. I booked a room with a fantastic view of the Matterhorn and that's what I got. Staff and service couldn't have been better. Breakfast was excellent. Spa facilities are available.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team gleichwohl sehr motivierend und wertvoll und nehmen vorallem Ihre Beanstandungen zum Anlass, diesen Punkten zu verbessern, damit wir in Zukunft unsere Gäste vollständig zufrieden stellen und die Wünsche aller Gäste erfüllen können.

In diesem Sinne versprechen wir Ihnen zukünftig eine umfassende Aufmerksamkeit und Dienstleistung und hoffen gerne, Ihnen dies bei einem eventuellen nächsten Besuch beweisen zu können.

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 4 September 2013

We were promissed a room facing the Matterhorn. We had a balcony facing the Matterhorn and the view was spectaculer. Everything about this hotel couldn't be nicer. The employees were exceptionally nice and helpful. The hotel was spotlessly clean and well located in Zermatt. If I was lucky enough to return, for sure I would want to stay at the Allalin Hotel.

Room Tip: Ask for a room facing the Matterhorn.
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tripaboutit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team gleichwohl sehr motivierend und wertvoll und nehmen vorallem Ihre Beanstandungen zum Anlass, diesen Punkten zu verbessern, damit wir in Zukunft unsere Gäste vollständig zufrieden stellen und die Wünsche aller Gäste erfüllen können.

In diesem Sinne versprechen wir Ihnen zukünftig eine umfassende Aufmerksamkeit und Dienstleistung und hoffen gerne, Ihnen dies bei einem eventuellen nächsten Besuch beweisen zu können.

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Allalin Swiss Alpine Hotel

Property: Allalin Swiss Alpine Hotel
Address: Kirchstrasse 40, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Ski-In / Ski-Out Spa
Hotel Style:
#40 Ski-In / Ski-Out Hotel in Zermatt
#41 Luxury Hotel in Zermatt
#45 Spa Hotel in Zermatt
#49 Romantic Hotel in Zermatt
#54 Family Hotel in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Allalin Swiss Alpine Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
YOUR HOLIDAY HOME will enchant you with its stunningly beautiful, unique wood carvings that imbue the whole home with a matchless touch and outstanding style. It is a pleasure of being able to offer you a special atmosphere for you to live in. So much charm and a special ambience await you in the individual rooms. Relax with a healthy sleep, a good breakfast buffet and let time drift by as you sip your afternoon drink in comfort. Afterwards you can switch off, warm up, sweat, recover, enjoy, stay a while and "chill out" in our new ALPINE SPA WELLNESS & SILENCE until the evening! A nightcap at the bar may not be missing the decay of the holiday day! Feel at home in the Zermatt mountains, in a cosy and stylish setting! ... more   less 
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Also Known As:
Allalin Hotel Zermatt

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