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“Made us feel special.” 5 of 5 bubbles
Review of Allalin Swiss Alpine Hotel

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Allalin Swiss Alpine Hotel
Ranked #59 of 109 Hotels in Zermatt
Certificate of Excellence
Leduc, Canada
Level Contributor
277 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Made us feel special.”
5 of 5 bubbles Reviewed 11 May 2014

From the directions on the phone to the welcome cocktails when we arrived..leery second of our stay made us feel special and glad we chose these hotel. The ornate woodwork is impressive and the rooms are super clean and comfortable...highly recommend.

Room Tip: Had a room in the front....don't need to pay extra for a view...you'll see everything when y...
See more room tips
  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank puckstopper31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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244 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Coffs Harbour, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

Surely one of the world's friendliest and quaintest hotels? All-day cups of tea, happy hour in the afternoons, bottles of water on check-out "for the journey", gluten and dairy free options on request for breakfast - - the service was amazing and the staff rate 11 out of 10. Well worth the extra few dollars to have a room with a view of the Matterhorn - the changing light at sunset, midnight, sunrise, is spectacular. We just loved this hotel - one of our all time favourites.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stourbridge, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 April 2014

This Hotel is a little gem.
A Family run Hotel with a great attention to detail.
It has to be the cleanest hotel I have ever stayed in - all the carvings in lounge, lobby and breakfast room and bed rooms are hand made and spotless - the brass bannisters gleam - there is not a cob web or dust ball anywhere.
You take a leap of faith when you book a Hotel from previous reviews but I can honestly say that this Hotel will not fail you in anyway.
The attention to detail over Easter was impressive from little hand painted eggs to lovely flower arrangements and a chocolate bunny on the bed at the end of the day.
The décor and colourings in the lounge and lobby are very warm and relaxing - a very pretty place to spend your holiday - the pictures of the Hotel do not really do any of the rooms justice - it is immaculate.
Breakfast was excellent and more than enough to start a day on the slopes or walking in the mountains.
The Spa is as promised - a wonderful place to relax and unwind - and again is of a very high standard - the workmanship and quality of materials in the Spa is to be applauded.
There is nothing at all in this Hotel that has been done cheaply or without a high standard of workmanship - maybe that is because it is family owned and not part of a big chain.
Location is spot on and within easy reach of the main lifts or the village centre.
We will be definitely visiting again.
Just book it !!!

Room Tip: The Mountain View room is to be recommended - when you wake and watch the sun rise and turn the Matt...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 19 March 2014

Very charming hotel in THE perfect location. There is very little "ski in/ski out" in Zermatt (and most of Europe) so almost all visitors have to take a free bus to the lifts. This hotel is one short stop to the gondola and right in the heart of the night life (but not noisy at night). The staff was very welcoming and accommodating - really bent over backwards to assist us. One word of caution - one of the reasons we picked this hotel is because it has a great spa (and it does - quite amazing actually) but it's only open from 4 - 7 p.m. We often arrived back at the hotel in the 6:30 p.m. time frame and had no time to relax in the sauna, steam room, etc. One other small challenge - there is one small elevator that serves 6 floors. If everyone is trying to check out at the same time with large luggage - the stairs became the answer. All good otherwise - would definitely stay here again.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 2 March 2014 via mobile

I was in Zermatt with a group of friends. Have been to Zermatt numerous times and could not fault the quality or location of this hotel. Right by the ski bus stop and within easy reach of all the major bars and restaurants. Staff were great and I couldn't have stayed in a better hotel...

Stayed March 2014, travelled with friends
Helpful?
Thank clon5015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Es ist natürlich sehr schön, wenn es Ihnen bei uns gefallen hat und danken Ihnen ganz herzlich für Ihre wohlwollende und guttuende Bewertung. Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team sehr motivierend und wertvoll! Wir versichern Ihnen gerne auch in Zukunft unsere volle Aufmerksamkeit und Dienstleistung zu und würden uns über einen erneuten Besuch sehr freuen.

Wir hoffen auf ein Wiedersehen!

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
68 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

We chose the Allallin because of its convenient location in the middle of Zermatt and also because the reviews on here were good - we were not disappointed. The Allallin is a family-run place and its employees are warm and pay a lot of attention to details. We got picked up by Manuel at the train station and brought to the hotel, where we were greeted with a welcome drink.

The room was charming (53, under the roof) and very clean. We also visited the spa which was great after a day of skiing - they have two steam rooms and two saunas, all was absolutely spotless.

My husband had his birthday during our stay, and they organized a small cake with a note from the management and two glasses of Prosecco which were delivered to us during the breakfast on our last day - a lovely gesture. The Allallin does lots to please the guests: there are no tea or coffee amenities in the room, but downstairs you can drink tea in the lounge whenever you want and they serve small bites, Prosecco and orange juice for free in the afternoon.

We can also recommend the breakfast buffet which was delicious. All in all: an excellent stay.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EllaInTheSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
It was a great honour and a pleasure to have you here as our guest during your holiday stay.

We were particularly delighted that you reported the positive experiences you had during your stay.

It is of course very pleasing for us that you enjoyed your stay with us and we thank you most sincerely for your kind and encouraging rating. Your feedback is highly motivating and valuable for us and the whole team of staff. We also have pleasure in assuring you of our total attentiveness and service in future, and would be delighted to have you visit us again.

Yours sincerely

SWISS ALPINE HOTEL ALLALIN
Family Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
colorado
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 January 2014

Recently stayed at this hotel(January 2014).
We had a wonderful stay. The pictures do represent the hotel. Excellent breakfast and staff.
One flaw: the ski room. It is a very steep and slippery walk to the ski storage room. It would be helpful to extend the rubber matting on the top and bottom of sloop. A short railing at the top would be helpful. The room is wet and slippery. Not all of the boot heaters work.
I do recommended this hotel, but for skiing, this needs to be improved.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jacksonla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allalinzerm, Leiter Gästebetreuung at Allalin Swiss Alpine Hotel, responded to this review, 5 April 2015
Google Translation
Es war uns eine grosse Ehre und Freude, Sie während Ihrer Ferienzeit bei uns beherbergen zu dürfen.

Ganz besonders haben wir uns gefreut, dass Sie über Ihre positiven Erfahrungen und Erlebnisse, die Sie während Ihres Aufenthaltes gemacht haben.

Ihr Eintrag ist für uns und das ganze MitarbeiterInnen Team gleichwohl sehr motivierend und wertvoll und nehmen vorallem Ihre Beanstandungen zum Anlass, diesen Punkten zu verbessern, damit wir in Zukunft unsere Gäste vollständig zufrieden stellen und die Wünsche aller Gäste erfüllen können.

In diesem Sinne versprechen wir Ihnen zukünftig eine umfassende Aufmerksamkeit und Dienstleistung und hoffen gerne, Ihnen dies bei einem eventuellen nächsten Besuch beweisen zu können.

Freundliche Grüsse

SWISS ALPINE HOTEL ALLALIN
Familie Taugwalder – Abgottspon & Team
CH-3920 Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Allalin Swiss Alpine Hotel

Property: Allalin Swiss Alpine Hotel
Address: Kirchstrasse 40, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Ski-In / Ski-Out Spa
Hotel Style:
#37 Ski-In / Ski-Out Hotel in Zermatt
#39 Luxury Hotel in Zermatt
#40 Spa Hotel in Zermatt
#49 Romantic Hotel in Zermatt
#54 Family Hotel in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Allalin Swiss Alpine Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
YOUR HOLIDAY HOME will enchant you with its stunningly beautiful, unique wood carvings that imbue the whole home with a matchless touch and outstanding style. It is a pleasure of being able to offer you a special atmosphere for you to live in. So much charm and a special ambience await you in the individual rooms. Relax with a healthy sleep, a good breakfast buffet and let time drift by as you sip your afternoon drink in comfort. Afterwards you can switch off, warm up, sweat, recover, enjoy, stay a while and "chill out" in our new ALPINE SPA WELLNESS & SILENCE until the evening! A nightcap at the bar may not be missing the decay of the holiday day! Feel at home in the Zermatt mountains, in a cosy and stylish setting! ... more   less 
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Also Known As:
Allalin Hotel Zermatt

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