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“Perfect Location”

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Schlosshotel Life & Style
Ranked #14 of 111 Hotels in Zermatt
Certificate of Excellence
Reviewed 24 February 2014

I didn´t realize when I booked this hotel that its location was the best ever! Just 50 m from the Train station, a stone’s throw, as they say, from the main street. Couldnt ask for more! Perfect location!
We were accommodated at the Triple Boutique room and it was the perfect for us as we have a teenage daughter who enjoyed some privacy on the upper level of the room. She did though, complain that her mattress was a little hard. The room was finely decorated and you get the Wow factor when you open the door for the first time! I have to admit that it lacked space but you soon forget once you walk out the balcony and get to see the view which was very nice! Bathroom, tidy and clean.
Breakfast facility warm and cosy. Floor staff very polite. Breakfast buffet nice with a good variety to choose from. Unfortunately, the hotel doesnt offer lunch nor dinner menus.
I highly recommend that for dinner restaurant reservations to be done in advance. If you look for a place to eat and have no reservation it is mostly likely that you will walk away disappointed and hungry. Most restaurants are only available for dinner.
Staff at the hotel are very polite and so very helpful! A special thanks to front desk lovely girls: Franziska, Maria and Nicole. I do also have to thank a gent who made my early departure from lovely Zermatt due to a ski accident, easier! (Alex, maybe).

  • Stayed: January 2014, travelled with family
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Thank Adriana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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454 - 460 of 976 reviews

Reviewed 24 February 2014

Amazing hotel in perfect location(next to the Gornegrat station )!!New,modern with all amenities you need to have a dreamy holiday!!Excellent staff that will assist you with everything you need!!
Καταπληκτικό ξενοδοχείο,σε τέλεια τοποθεσία(δίπλα στον σταθμό Γκορνεγκρατ)!!Καινούργιο,μοντέρνο με όλες τις απαραίτητες υποδομές για να έχεις ονειρεμένες διακοπές!!Καταπληκτικό προσωπικό που θα σε βοηθήσει σε ότι χρειαστείς!!

  • Stayed: January 2014, travelled as a couple
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Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

had a great stay at the Alex Schlosshotel in Zermatt, great location close to the skiiing area, nice staff, rooms and public area lovely decorated, Alex is a great host and entertainer. Highly recommended for a short trip over the weekend, skiing or hiking holidays.

  • Stayed: February 2014, travelled as a couple
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Thank Kristin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

One of the best locations in Zermatt, especially if you are there to ski. Facilities are first class, staff is very helpful, and breakfast is a "must" each morning as there is a very thorough and high quality spread. We could tell the hotel had been renovated within the last couple of years.

Hotels in Switzerland, and Zermatt especially, are expensive, so it is fair to expect to pay a healthy room rate, especially in peak season.

Room Tip: Mountain view rooms don't usually include Matterhorn but still have a very good vista.
  • Stayed: February 2014, travelled as a couple
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1  Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

The four of us had a wonderful stay at the Schlosshotel in Zermatt. Everything about the hotel and it's location worked out extremely well for our group. I worked in the airline business for over 30 years and have had the opportunity to travel worldwide and found Zermatt and surroundings to be the most spectacular I've ever experienced. The entire staff at your hotel provided exceptional service and we are very much looking forward to a return visit someday.

  • Stayed: February 2014, travelled with family
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Thank Geoff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

We can't think of a single complaint or niggle!

Start with location - 50m from the main station into Zermatt, 50m from the Gornergrat Express (train to one of the main parts of the mountain) and about 300m from Sunnegga (the train to one of the other parts of the mountain). So pretty perfect. With that said, it's off the main road and very, very quiet. Also only about 50m to the start of the main restaurant area!

Facilities - we had an upgraded room (deluxe Double which wasn't much more expensive) and was on the top floor. Superb room, decorated in a very contemporary style (which we like). Large bed (ok, only slight niggle was it was two mattresses with a cover but really not a problem), lovely bathroom, tons of wardrobe space which I've never found before skiing! The room actually had an adjoining door (I think the other two rooms on the floor could all be linked together) but despite a family staying next door with young children we could barely hear them and was never intrusive).

Great spa, would have liked a hotter hot tub but the spa in the pool was ok. Sauna and steam room both very nice.

Breakfast was top notch. Staff all very helpful and all, thankfully, spoke very good English.

Nice bar, again great service and very comfortable.

Can't speak more highly for this hotel.

Room Tip: Didn't see the standard room but had a deluxe double which I think was worth it. Room 331 was wh...
  • Stayed: February 2014, travelled as a couple
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Thank CatAndJon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

Had an excellent stay with friends at the Schlosshotel. The hotel is 100 m from the train station, allowing for super easy transfer in and out. The Gormergrat rail is similarly close.

Rooms are ok, with newly renovated en suites. Staff are welcoming and friendly. The hotel was quite quiet during our stay, giving ample chance to recuperate from a day in the slopes and at the after ski

Stayed: February 2014, travelled with friends
Thank Anders0267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Schlosshotel Life & Style

Address: Bahnhofplatz 18, Zermatt 3920, Switzerland (Formerly Alex Schlosshotel )
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Zermatt
#8 Ski-In / Ski-Out Hotel in Zermatt
#9 Luxury Hotel in Zermatt
#12 Spa Hotel in Zermatt
#26 Romantic Hotel in Zermatt
Price Range: £160 - £350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Schlosshotel Life & Style 4*
Number of rooms: 48
Official Description (provided by the hotel):
Welcome at the Schlosshotel in Zermatt! In our Hotel with 49 luxury rooms and Suites everyone feels good. Chose your room or your Suite just according to your wishes and requirements. At the Schlosshotel, very centrally located in Zermatt, you live a fairytale! Thanks to the Schlosshotel's central location in Zermatt, you can enjoy our fabulous facilities just 50 m from the station, a stone's throw from the main street and directly next to the Gornergrat railway. ... more   less 
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt

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