First of all I need to say that the overall impression on the hotel is very good!
Location is perfect to my mind – close to the station (~150 meters), but isolated from the street noise, beautiful Matterhorn view.
Elegant lobby and bar for a daytime or evening drink next to the fireplace.
Authentically decorated breakfast restaurant with good selection of food to start your day.
Nice pool and a small but functional SPA area. Ski room with plenty of space and lockers for each room.
On the negative side - I was given a room which to my mind cannot be a boutique junior suite rustic style as advertised on the site when doing booking, but it’s rather a standard double room.
Though booked very well in advance (somewhat 7 months) and clearly stated in the booking my requirements on the room style I finally got something different. Be aware that rustic style junior suite will not be with wooden walls and two separate areas as on the picture, it will be white walls, a bed right next to the door, and some extra space with two armchairs and a small table. A big disappointment and a feeling that I was cheated.
But Zermatt is good as always and provides your with a lot of winter sport fun!
- Official Description (provided by the hotel):
- Welcome at the Schlosshotel in Zermatt! In our Hotel with 49 luxury rooms and Suites everyone feels good. Chose your room or your Suite just according to your wishes and requirements. At the Schlosshotel, very centrally located in Zermatt, you live a fairytale! Thanks to the Schlosshotel's central location in Zermatt, you can enjoy our fabulous facilities just 50 m from the station, a stone's throw from the main street and directly next to the Gornergrat railway. ... more less
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- Also Known As:
- Schlosshotel Tenne Zermatt
- Schlosshotel Tenne Hotel Zermatt