Just returned from a fortnight stay - a superb hotel with a world class staff team throughout. The restaurant dinner was imaginative and varied throughout with particular memories of the 'Tomato three-way' and 'Salmon three-way' starters, Lobster Bisque, Gaspacho, Venison cutlets and the daily dessert course which was always finely presented. Even our packed lunches (provided to our tour operator) were of a far higher quality than has been our experience elsewhere - including a fresh crab salad roll on one day. The attentive but informal service was outstanding from the whole team and would put some top restaurants to shame and was carefully but discretely monitored by the restaurant manager. Our room was cleaned daily but the team seemed to have a sixth-sense for when we were out (even if only into the very large hotel pool) so we rarely saw them. Being Swiss, everything (including free wifi) worked perfectly but with no bother and the owner came round to each dining table every evening just to catch up on daily activities and to ensure everything was OK. What a perfect hotel!
- Official Description (provided by the hotel):
- Popular Valais Hotel in 5-story chalet built of stone & natural wood, with side courtyard & abstract-art mural on front. ... more less
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- Also Known As:
- Alex Hotel Zermatt