We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice hotel in convenient location”
Review of Hotel Bristol

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Bristol
Ranked #38 of 109 Hotels in Zermatt
Certificate of Excellence
Zabul, AF
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice hotel in convenient location”
Reviewed 16 February 2014

This was a decent, clean, reasonably priced (by Swiss standards) hotel in a good, central location. The best thing about this hotel was the breakfast. This was probably the best (inclusive) hotel breakfast spread that I have ever seen! The staff was friendly, helpful, and accommodating. The facilities are nice and ample, and I didn't even have time to enjoy all that they offered. I didn't get a room with a view of Mont Blanc as I had hoped, but the room's view was still quite beautiful. The only negative is that the room was quite small. I was traveling solo, so it wasn't a big deal to me, but two people with big suit cases might find the conditions a bit crammed. Perhaps other rooms are more spacious. The location is close to the main drag, but do take a taxi to and from the train station if you have heavy bags - it's a bit of a trog.

Room Tip: Ask for a room with a view of the Mont Blanc
See more room tips
  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BristolZermatt, Owner at Hotel Bristol, responded to this review, 8 March 2014
Thank you very much for your review. The next time we will try to get you in a room with Matterhorn view. Our single rooms unfortunately do not have Matterhorn view.

Greetings from the sunny moutains
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

324 reviews from our community

Traveller rating
    173
    120
    21
    8
    2
See reviews for
115
112
16
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oslo, Norway
2 reviews
Reviewed 3 February 2014

During our stay, an extended weekend end of January, we were several times impressed by the over average service minded staff, who really kept us comfortable the four days we where there.

The hotel has a central location, nice and clean, good breakfast and a friendly staff!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SushiTraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 January 2014 via mobile

Our first trip to Zermatt in January 2014 which won't be our last as we must go back and a big part of the must will be that we stay at the Hotel Bristol.
What a delightful find was this hotel. Staff were super efficient, very friendly and always eager to help with any request. We felt so at home and relaxed being welcomed so fulsomely.
The location is fantastic, right on the bus stop to the ski lifts and only a brief 1 minute walk to the Main Street.
Our room was great, plenty of space by European standards and the bathroom was excellent.
Breakfast was included in our tariff and it was first class.
We loved Zermatt, such a beautiful place and are determined to return. When we do, we will definitely be staying at the hotel Bristol.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2014

Francis (the owner) was so wonderful. He knows everything about Zermatt and skiing. Great views of the Matterhorn on a clear day and there's very good complimentary breakfast with lots of choices of great food. At 6:00 Francis and his wife Josephine host an apero with prosecco and delicious passed hors d'oeuvres. We had a terrific stay and would highly recommend this hotel to anyone!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rhonda Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nyon, Switzerland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 November 2013

We booked this 3-day, 2-night long weekend months ago, and have been blessed with perfect fresh snow, and bright blue sky, the view from the bedroom was incredible, straight on the Matterhorn, what else to ask for?
We asked to be moved to another room when we arrived as it did smell of cigarette smoke. We got upgraded with one of the top floor rooms, very spacious, very clean, with nice balcony and of course full view on the Matterhorn, from the bed. The staff was very friendly, everyone one of them. Breakfast was one of the best I ever had (I am on a gluten free diet and they had so much choice of gluten free bread, cakes, cereal). The spa area is small but perfect for what you need after a long day out skiing in the cold.
It is very quiet even though it's right next to a busy bar. We will definitely go back there next time we are in Zermatt.

Room Tip: The room we had under the roof was fabulous, quiet with perfect view, number 503 if you can chose.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cunningpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasant Prairie, Wisconsin
Level Contributor
196 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 17 November 2013

Hotel Brisol has great customer service and wonderful location. The staff helped us at every turn. We asked for a room with a view of the Matterhorn and we had an awesome view. There is a kids room which our children loved and the breakfast was top notch. Wonderful town and great experience at the Hotel Bristol!

Room Tip: Room 308 has a wonderful view of the Matterhorn.
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swiss_Zirks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
Level Contributor
103 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 October 2013

This well -priced hotel, in very expensive Switzerland, was all we could ask for. Room was immaculate, bed comfortable and bathroom small but adequate. We paid extra for a "room with a view" of the Matterhorn, but unfortunately the clouds covered it until the day we left! Breakfast was very good with lots of choices.

Room Tip: Look at the weather report before paying extra for a view room.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Zermatt hotels
0.1 mi away
Jaegerhof Hotel & Apartements
0.3 mi away
Best Western Hotel Butterfly
0.0 mi away
Hotel La Couronne
Hotel La Couronne
#42 of 109 in Zermatt
4.5 of 5 bubbles 230 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Perren
Hotel Perren
#44 of 109 in Zermatt
4.5 of 5 bubbles 228 reviews
0.2 mi away
Hotel Testa Grigia
Hotel Testa Grigia
#26 of 109 in Zermatt
4.5 of 5 bubbles 292 reviews
0.4 mi away
Schlosshotel
Schlosshotel
#11 of 109 in Zermatt
4.5 of 5 bubbles 882 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Bristol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Bristol

Property: Hotel Bristol
Address: Schluhmattstrasse 3, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa
Hotel Style:
#24 Family Hotel in Zermatt
#27 Spa Hotel in Zermatt
#33 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Bristol 3*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Ebookers, Travel Republic (UK), Agoda, Odigeo, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Hotel Bristol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bristol Hotel Zermatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing