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“Matterhorn!”
Review of Hotel Mirabeau

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Hotel Mirabeau
Ranked #12 of 109 Hotels in Zermatt
Certificate of Excellence
Tokyo, Japan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Matterhorn!”
Reviewed 11 August 2014

We stayed 4nights in June.The room was standard room(Matterhorn view) and 4th floor.While we stayed there,the weather was almost perfect!We could see Matterhorn perfectly from our room.we could take great pictures of beautiful Matterhorn shining brightly by the rising sun!
The room was clean and comfortable.Staffs were all kind but the restaurant was not so good for us.We had dinner on arrival day,but it was little salty for us.Not bad but not so good.But the breakfast was excellent.(especially home made yoghurt!)

Room Tip: Matterhorn view room was excellent!
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  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Shibainuzuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieJulen, Deputy General Manager at Hotel Mirabeau, responded to this review, 12 August 2014
Dear Shibainuzuki,
Thank you so much for your review and great comments! Maybe during you next visit you should try our local Valaisan Buffet as dinner option, a favourite with our international guests!
We hope to see you again soon and remain,
with warm regards from rainy Zermatt!
Marie Julen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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543 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

3 star first floor and pool
1.5 star rooms (basic room was dirty, cleaning staff left dirty rags in room, refused to take out trash)
The so called exercise room (a closet) contains 4 machines, three were broken and even tv there didnt work right.

Seems like the hotel really wants a certain type of client. My sense is that non wasps arent very welcome

Room Tip: stay in another hotel
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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Fred F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattaya, Thailand
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 August 2014 via mobile

An luxury hotel which provided all needed. The staff name Maria were very good to us. She can speaks Thai and also upgraded the room to a junior suits for us. The 5 courses dinner was very good, we got offer by email with the price 35 chf per person, it was almost half price deducted. I suggest you try an air tour by Air Zermatt which is not far from the hotel . You can hop up to the summit of Matterhorn in just a minute. (320 chf for 30 mins)

Stayed August 2014, travelled with family
Helpful?
1 Thank LadyYing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieJulen, Deputy General Manager at Hotel Mirabeau, responded to this review, 12 August 2014
Dear Khun LadyYing,
Khop khun maak kha! It was a pleasure to have you with us and we hope to see you soon again!
Jook Dee!
Malee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 August 2014

We stayed here for four nights as part of a three centre trip around Switzerland. This was our first visit to Switzerland and we were not disappointed. This hotel was by far the pick of the three we stayed in. The others were fine too but the food, ambience, comfort and general attention to detail were wonderful at the Mirabeau. It has a lovely pool and Spa which was the most inviting I have seen. I cannot recommend this hotel too highly. Would go back tomorrow if I could!!

Room Tip: No preference
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  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Irene J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieJulen, Deputy General Manager at Hotel Mirabeau, responded to this review, 12 August 2014
Dear Irene,
Thank you so much for your review! We are looking forward to welcoming you again soon with us (tomorrow if you wish, we have a room available ;-))
Kind regards,
Marie Julen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Slovenia
Level Contributor
85 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 August 2014

We spent part of our summer vacation in the Alpin-Spa Hotel Mirabeau. We had excellent stay and service. Staff is very friendly and is big value add to the hotel. Owner and his wife are often in the touch with guests, monitoring that everything is going well. We had a pleasure to stay in the Alpine-Spa residence junior suite with canopy bead as well as in the junior suite with Matternhorn view, because we extended our stay. Specially junior suite with canopy bed was very romantic. The served food was excellent and is reflecting rewards they have for the kitchen like Gault&Millau 15, Euro-toques and offers one of the finest gourmet experiences. Hotel has also excellent spa and romantic sauna area for good relaxing after hiking or summer skiing on a glacier. Hotel has perfect location in the center of Zermatt, close to Gornegrad and Sunegga stations. A bit cold and rainy wether has not influenced our outdoor hiking activities to Sunegga, Gornegrad and Trockener Steg. We enjoyed also skiing on the Matterhorn glacier paradise at 3.883m, which was unforgettable experience with fascinating view on the Matterhorn and surrounding peaks on a clear sunny summer day. We are looking forward to come back on winter holidays.

Room Tip: For a romantic stay with a person you love take Residence junior suite. It can be without Matterhorn...
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cibi88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieJulen, Deputy General Manager at Hotel Mirabeau, responded to this review, 12 August 2014
Dear "Cibi88",
Thank you very much for the compliments! Glad to hear you enjoyed your stay with us and that you are planning to come back! Please contact us directly under info@hotel-mirabeau.ch so we can make you an offer with a return-guest goodie!
Ki9nd regards,
Marie Julen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orinda, California
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 July 2014

We stayed in a Junior Suite with a Matterhorn view. The room was really spacious and the hotel itself is just a few minutes walk from the center of town. The front desk was very helpful and friendly. Only wish the weather had been better!

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SuzyQZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Deputy General Manager at Hotel Mirabeau, responded to this review, 27 July 2014
Dear Suzi,
Thank you so much for your compliments! We are thrilled to hear that you enjoyed your stay, and we do hope the weather will be better next time you stay with us!
Very best regards,
Marie Julen - Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baden
Level Contributor
7 reviews
5 hotel reviews
Reviewed 15 July 2014

Been to Zermatt for long weekend. We stay at the suite and it is wonderful. They have two balconies , one facing the hotel itself and another is with that magnificent Matterhorn view. Woke up from the sleep with this view is such a great feeling. Location is within walking distance about 10 minute from a train station. You can call the hotel to pick you up to the hotel but we have only one luggage with us. This hotel is family owned hotel and their service is perfect. Friendly and helpful. The restaurant serve very hearty dinner the. On our departure we were offered a special local warm bread for our 4 hours journey. Definitely will stay here again in the next visit.

  • Stayed October 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jessyfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Deputy General Manager at Hotel Mirabeau, responded to this review, 18 July 2014
Dear Jessyfl,

Thank you so much for your review and great feedback! What a pleasure to read that our efforts and care are felt and appreciated.
We do hope to welcome you again with us ... at a magical place!

Sincerely,
Marie Julen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mirabeau

Property: Hotel Mirabeau
Address: Untere Mattenstrasse 12-14 | 3920 Zermatt, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Ski-In / Ski-Out Hotel in Zermatt
#9 Luxury Hotel in Zermatt
#10 Spa Hotel in Zermatt
#13 Romantic Hotel in Zermatt
#28 Family Hotel in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Mirabeau 4.5*
Number of rooms: 42
Official Description (provided by the hotel):
..Welcome to a magical place! Hotel Mirabeau is a third generation family owned and managed property in Zermatt, Switzerland. The hotel is located in the calmer part of the town, with a majestic view on the Matterhorn and the surrounding Michabel Mountains. With our restaurant ZerMatta, and the 15 points Gault Milliau and Michelin featured gastronomic restaurant Corbeau d'Or as well as our bar and the Joseph's Wine Lounge our guests can enjoy fantastic Food and Wine - the fine art of living. The design of our two buildings is stylish yet alpin and our mountain spa features several saunas, steam baths and relaxation rooms, a newly build pool and jacuzzi as well as a large array of treatments; from couple wine-therapy to chocolate massages. ... more   less 
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Also Known As:
Mirabeau Hotel Zermatt

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