The Ambassador Hotel in Zermatt, perhaps cognizant of the reviews posted at Trip Advisor, is a great place to stay in Zermatt. Ideally located a few paces from the train station, and central to everything in Zermatt, including skiing access and all restaurants and shops, the Ambassador is nothing like the reviews posted by others. The staff was friendly, attentive, and always available. Those who had issues with front desk staff must not be experienced European travelers, because all acceess to skiing is almost right outside the door via bus or train, either to the Swiss or Italian side; there is no reason to pester the staff whee to go or how to get there, because Zermatt is so small that no directions are really required. The half board meal option is passable, but the Ambassador has an excellent fondue restaurant on premises. Compared to prices at other Zermatt four and five star hotels, the Ambassador is not only a gret deal, but an good hotel at any price. One note of caution: like many European hotels, the pillows are flat; plan accordingly if you like firm pillows!
- Official Description (provided by the hotel):
- Alpine-style Group-oriented Hotel, comprising three 5-story structures linked by public rooms. We are delighted to inform you that progress on the complete renovation and re-decoration of all the Ambassador's rooms and suites, including bathrooms, is going very smoothly and to schedule! Demolition and cabling complete, walls being painted, new windows and floor boards being installed. Next step furniture. We can't wait to show our clients the result of this long-awaited change! See you in December 2014! ... more less
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- Also Known As:
- Zermatt Ambassador Hotel