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“Magical Zermatt Hotel”

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Hotel Sonne Zermatt
Ranked #20 of 109 Hotels in Zermatt
Certificate of Excellence
Longport, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Magical Zermatt Hotel”
Reviewed 4 February 2013

My friends and family stayed at the Sonne for a week at Christmas. I had never traveled to Zermatt before and was not familiar with the hotel at the time of booking. I have traveled extensively and was worried that my somewhat demanding expectations may not be met.

I could not have been more pleasantly surprised and even overwhelmed by the gracious, first class service and amenities of the hotel and its family run staff... Every person greeted us with a smile, the hotel facilities are completely first class (small gym, steam therapy, pool and jacuzzi), the rooms are spacious and casually elegant, the bar/restaurant is an intimate relaxing area that feels like a private lodge and the food was outstanding.

The family and long time staff of the hotel however are what truly set it apart. They are so friendly and genuinely dedicated to your needs that we felt like we were leaving an overseas family members house instead of a hotel at departure. We took pictures together, hugged and even teared up.. amazing...

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank stephen z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 17 July 2013
Dear Stephen Z,

Thank you so much for writing about your experience with us. It was a pleasure to host you and we are looking forward to see you again soon. We are truly happy that you chose us and that you enjoyed your stay in Zermatt.

Sunny regards from the Swiss Alps!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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280 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2013

We stayed at Hotel Sonne for 7 nights over the New Year time, and had a wonderful experience. From reserving our room to the minute we checked out, the family was so accommodating and friendly, my boyfriend and I actually missed them when we left!

The room was cozy, charming and very clean, and every request we had was fulfilled in record time.

The spa area was beautiful, and we loved the outdoor hot tub.

The bar and breakfast area- also beautiful and cozy and very Swiss.

I would recommend this 5-star service hotel to anyone going to Zermatt, and if I could would go back every winter.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TPL0227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 17 July 2013
Dear Sir/Madam,

Thank you so much for taking your time to share your experience with us. We are extremely happy to hear that you had a wonderful stay at our hotel and are looking forward to host you again in the near future.

Sunny regards from Zermatt!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epalinges,vaud
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 28 January 2013 via mobile

We have decided to go to hotel Sonne based on very good ratings in Trip advisor and Booking.com, we had high expectations and i have to say we have been so happy here, from a perfect welcoming at the arrival to the end the staff has exceeded our expectations, after wonderful ski days, just go to the spa with a choice of different hammam.... Then to the pool and the outdoor Jacuzzi. In the ski room you will even find a shoes warming system.... We willmreturn to Hotel Sonne next year for shure.

Stayed January 2013
Helpful?
1 Thank Lesbiolles1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 17 July 2013
Dear Sir/Madam,

Thank you for your nice comments and taking the time to write about your experience with us. We are happy to read that you had a great time at hotel Sonne and we are looking forward to host you again soon.

Sunny regards from Zermatt!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
1 review
Reviewed 23 January 2013

A lovely, cozy and pleasant hotel with great service, good dining and bar, and kind and hospitable family atmosphere. Quiet place a little up hill nearby the central square. Excellent service. Relaxing swimming pool with massage and termarium to end the ski day.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 17 July 2013
Dear Elena M,

Thank you for your kind comments and taking the time to write about your experience with us. It was a pleasure hosting you and we are looking forward to host you again in the near future.

Sunny regards form Zermatt!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviewed 20 January 2013

The last time i stayed at Zermatt was 28 years ago and remember it being a special place, so when deciding on a ski holiday with my daughter who was living in London I thought it would be the ideal venue.
I chose Hotel Sonne after reading several positive reviews and after 1 minute after arrival I could tell it was the right decision.
From the minute you walk in the door you are met with a warm and caring attitude that was carried out throughout the whole stafff and did not stop the entire week we were there.
The rooms were perfect, the facitilities that included the wellness area plus pool and outdoor spa were such a bonus i did not expect.
Dinner & breakfast were included and i have to say the dinner that was a 5 course meal every night was supperb, i could not fault one dish and after a day of skiing it was the ideal way to spend the evening eating delicious meals and being treated by the friendly service from the restaurant staff.
In summing up the Hotel is a 4 star but as far as i concerned it was much higher, i honeslty recomend the Hotel Sonne to anyone and if ever i return to Zermatt there is only one place that i will be staying!!!
Thankyou Hotel Sonne from Scott & Holly for making our trip to Zermatt a very special one..

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scott c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 17 July 2013
Dear Scott und Holly,

Thank you so much for taking time to write a review about your experience with us. For all our staff it was a pleasure hosting you. We are happy to read that you had an amazing time in Zermatt and we are looking forward to host you in the near future.

Sunny regards from the Swiss Alps!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2013

These Hotel with a very god athmoshere that are coming 100 % from the family and the staff , are one of My favorit place and the only one if I stay in Zermatt.
The Rooms that makes you feeling very nice are complete with what you need when you not are at home

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Quadrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 17 July 2013
Dear Sir/Madam,

Thank you for your great comments and taking the time to write about your experience with us. we are happy to read that you had an amazing time in our hotel and we are looking forward to see you again soon.

Sunny regards form Zermatt!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 January 2013

We stayed for a week skiing. The food and service and accommodation was excellent. We highly recommend the hotel and town. They were very helpful with all our needs. The thermarium is first class. My ski boots were always dry and warm. The pool and spa were excellent as was the wellness centre.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rjkahler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 17 July 2013
Dear Sir,

Thank you for your nice comments and taking the time to write about your experience with us. we are happy to read that you had an excellent time with us and we are looking forward to host you again soon.

Sunny regards form Zermatt!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sonne Zermatt

Property: Hotel Sonne Zermatt
Address: Metzggasse 35 | Postfach 121, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 109 Hotels in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Sonne Zermatt 4*
Number of rooms: 43
Reservation Options:
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