We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel Sonne Zermatt”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Sonne Zermatt
Ranked #26 of 110 Hotels in Zermatt
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Hotel Sonne Zermatt”
Reviewed 3 February 2014

My wife and I greatly enjoyed the warm hospitality extended by the Forster family at this charming hotel. It was my 5th visit there in recent years and I felt very much at home. The staff are all charming, friendly and helpful. Our room was most comfortable with a balcony and view on to the surrounding mountains. Beds are very comfortable and there is plenty of cupboard space.
The bar and lounge areas are very comfortable with a cosy log fire. The dining room has three sections all recently renovated.The food is of very high quality excellently presented and most plentiful. A good wine list but somewhat pricey, as is usual nowadays in Swiss hotels.

The spa and swimming pool with indoor and outdoor jacuzzi are an added attraction. There is also a well equipped gym. The services offered include pick up in the hotel electric buggy from the railway station and taxi to the ski transportation system of choice every the morning. The ski room has movable racks for skis and heated boot rail for ski boots or walking shoes. All very convenient.

I highly recommend the Hotel Sonne for it ambience and friendly welcome all guests receive. Many of whom like myself come back year after year.
Peter S. London

Room Tip: Corner suites are most spacious and have interconnecting rooms for families. South facing rooms with...
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeterS332014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

281 reviews from our community

Traveller rating
    241
    35
    5
    0
    0
See reviews for
73
112
14
14
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 January 2014

I have stayed in this hotel on many occasions and it never fails to impress. I am always greeted as if I mattered, the owners and the staff are so friendly and helpful. Nothing is too much trouble. The food is excellent, the spa and swimming pool lovely and the outside jacuzzi under the frozen waterfall quite spectacular. I couldn't recommend the Sonne more

Room Tip: All the rooms seem good
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Celia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 January 2014

We enjoyed staying at the Hotel Sonne so much last year we decided to come back. We were not disappointed, we received a complimentary upgrade and the room was lovely. The spa is fantastic, the outdoor jacuzzi was a perfect end to a days skiing. I would highly recommend this hotel to anyone travelling, the Forster family couldn't be more helpful, thanks again,

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Becky073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 25 January 2014
Dear Becky073

First of all we would like to thank you for such a wonderful feedback, we really do appreciate. It is always fantastic to hear such things! :-)
Every year we try our best, as a team, and we hope that this year we have been successful, again. Only with your help, we are where we are and thats just incredible, thank you for that.
We hope you had a wonderful trip back home and we look very much forward to welcoming you again, probably even this year! :-)
Have a wonderful winter season! Sunny regards from the whole Sonne-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucestershire
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 January 2014

We last visited The Sonne about 18 years ago, and when we had the opportunity to make a very quick trip to Zermatt, we thought we would like to go back. We could only stay for 2 nights, and the online booking system wouldn't allow such a short stay - this might be something they should think about changing, particularly in the quieter season. I emailed them, and got a very swift answer with an offer of two rooms for my husband and myself, and our grown up son who was with us.

From the moment we arrived at the station, the staff could not have been more helpful and friendly. The elder Forsters came to say hello to us, and thought they might remember my husband, which we didn't think could really be possible, but it was a nice thought. We certainly remembered them, and their son, Alexander is clearly following in his parent's footsteps when it comes to hospitality.

The restaurant was almost unchanged, and the format of the 5 course dinner the same. The food and service was excellent. We were trying to decide between two 'Petit Arvine' wines, and the waiter recommended the cheaper one, which doesn't often happen! The breakfast buffet had lots of choices - the only thing not quite so good was the quality of the fruit juice.

The hotel have added a swimming pool and a new wing of rooms. The pool was lovely - immaculately kept - not huge, but it was possible to have a proper swim. The whole area is very attractive, with a mediterranean scene painted on one wall, and lots of windows, so very light. There are two jacuzzis - one inside in a large bay window, and one outside, with an icy grotto above you. We did not try the 'Wellness' area or the Beauty treatments on offer.

There is a ski and boot room, with heated racks for boots, and the hotel provides a shuttle service to the lifts in the morning - a new service since we last visited, and much appreciated.

Our rooms were in the older wing, but were spotlessly clean, with good carpets, curtains etc., but did look slightly dated, as did the bathrooms (but again, spotlessly clean). We thought the beds were also showing their age, as they were very firm. The pillows and duvets were not the lovely light, fluffy ones you normally get in Switzerland - the pillows were solid and lumpy and the duvet quite heavy - in need of updating, we thought.

We thoroughly enjoyed our trip down memory lane, and would certainly recommend the Sonne to friends. We are often not far away from Zermatt, and intend to make more short visits there, and will definitely go back to The Sonne, but I think I would ask to try one of the newer rooms next time.

Room Tip: Ask for a south facing room for the nicest views, and the views are better the higher you go.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AddictedtoHotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 25 January 2014
Dear TripAdvisor member

First of all I would like to say, that we were very happy you came back, after such a long time. We are always happy to have you here.

Secondly, thank you for your honest feedback. Every year we try to give our best, with new innovations, new extras, as a whole TEAM! Thats the key word at the hotel Sonne Zermatt. Only as a team we can reach the point of success. We will discuss all of your points with our team, the positive ones and the negative ones. It gives us the chance, to improve and to do things better.

We wish you a wonderful time in 2014 and we hope to welcome you again, eather in 2014 or in 2015 again, the whole family. Thanks again for the honest feedback, we appreciate.
Sunny regards from Zermatt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 January 2014 via mobile

It was a good opportunity to find this Hotel in Zermatt during New Year holidays. This Hotel has good Spa, swimming pool. Hotel is located in the center of Zermatt next to the main Church, about 100 meters. It has very good rooms, very large for the the Swiss standards. The main secret of this Hotel is very friendly stuff. It was very warm family atmosphere. I was happy with this winter vacations.

Stayed January 2014, travelled with family
Helpful?
1 Thank Sergey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 25 January 2014
Dear Sergey L.

Many thanks to you for this wonderful feedback. It is nice to hear, that you could recharge your batteries and enjoy every moment here with us. We always try to do our best and we hope that we have been successful. We were very happy having you here, hopefully not for the last time.

We wish you all the best in 2014 and we look very much forward to seeing you again, eather in 2014 or in 2015. Sunny regards from the bottom of the Matterhorn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakton, Virginia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2014

The Hotel Sonne is a beautiful property with the best service and hospitality I have ever received. Fabian, Alexander and their parents do not miss any details. They made our stay (my son and I) into the trip-of-a-lifetime. We were originally at another property that was, in our opinion, a disappointment. The Sonne found space for us during the busiest week of the year, and made everything incredibly easy for us. They even packed us breakfast bags for our early morning trip to the train station and drove us there. Overall, one of the best experiences I've ever had - I wouldn't hesitate to recommend the property to anyone.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zollikon, Switzerland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2013

We spent 8 nights at Hotel Sonne over Christmas with my wife, mom, 2 year old daughter and our golden retriever. We ended up extending our stay as we simply couldn't leave as we were enjoying it so much.

I have stayed in many hotels in Zermatt and the warmth, care and quality of service at Hotel Sonne is the tops. The hotel is run by a family who are extremely personable and considerate. They know your routine and cater to your every need above and beyond expectations. They would give my dog all kinds of treats after our morning and afternoon walks direct from the kitchen. They would offer to walk our dog and play with my daughter if we needed to run errands.

The rooms and facilities are well adorned and pretty spacious. We were able to get a junior suite and a single room with a connecting door which worked perfectly for our setup.

The pool and spa area is truly excellent. The out-door hot tub looking out over a huge ice wall is a perfect way to end the ski day.

We ate dinner 3 nights in the restaurant and the food was excellent. Traditional but with progressive preparations. The breakfast buffet is great. Fairly standard swiss breakfast offerings but all high quality and the staff knew our coffee and tea choices by Day 2 and had them prepared for us right on arrival.

Public spaces are very nice. Traditional devour so not the modern flavor of the newer hotels but the rooms and spaces are beautiful, extremely well maintained and beautifully decorated for the holidays.

The guests at the hotel were extremely engaging and truly international (Swiss, German, Italian, American, French). Everyone in good mood it seems so great atmosphere throughout.

As others say, the hotel is a bit of a walk from the lifts but the shuttle van service runs every 15 minutes and we never had a problem with crowds and they even made special trips for us if our timing was off. It was very easy to get to ski. They also would drive my 75 year old mother to town if she wanted to walk.

Ski room is good and easy. Lift pass provides access in and plenty of space for equipment.

I have no negative comments to offer. Hotel Sonne is a wonderful hotel made better by the people that own and run it.

We will make a point to return to see our new friends!

The Knapp's

Room Tip: Junior suite with connecting room great for families
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KnappTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, 30 December 2013
Dear Family Knapp

First of all we would like to thank you for your absolute fantastic feedback. We really do appreciate. It is always great to get feedbacks like that.

It is always more then a pleasure, having you here with us, and we do believe, your dog thinks the same way. ;-) As the whole family loves animals, dogs are always welcome, especially your little buddy. ;-)

We wish you now already a wonderful start into the new year, with lots of happiness and luck in 2014; and of course we look very much forward to welcoming you again, in 2014.

Send all our wishes to the whole family

All the best
the Forster-Crew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Zermatt hotels
0.6 mi away
Fleurs de Zermatt
Fleurs de Zermatt
#28 of 110 in Zermatt
204 reviews
0.4 mi away
Schlosshotel Life & Style
Schlosshotel Life & Style
#11 of 110 in Zermatt
929 reviews
0.5 mi away
Hotel Alpenhof
Hotel Alpenhof
#13 of 110 in Zermatt
439 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Romantik Hotel Julen
Romantik Hotel Julen
#12 of 110 in Zermatt
432 reviews
0.2 mi away
Unique Hotel Post
Unique Hotel Post
#34 of 110 in Zermatt
470 reviews
0.3 mi away
Parkhotel Beau Site
Parkhotel Beau Site
#8 of 110 in Zermatt
758 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Sonne Zermatt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sonne Zermatt

Property: Hotel Sonne Zermatt
Address: Metzggasse 35 | Postfach 121, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 110 Hotels in Zermatt
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Sonne Zermatt 4*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Travel Republic (UK), Agoda, Priceline and Evoline ltd so you can book your Hotel Sonne Zermatt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing