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“Amazing hotel”
5 of 5 bubbles Review of Coeur des Alpes

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Coeur des Alpes
Ranked #1 of 109 Hotels in Zermatt
Certificate of Excellence
Bristol, England
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Amazing hotel”
5 of 5 bubbles Reviewed 29 July 2011

Spent 9 nights in Zermatt walking and exploring - beautiful scenery - the Matterhorn is stunning. The hotel Coeur des Alpes is an exceptionally amazing hotel - we stayed in a suite which was beautifully decorated as was the whole hotel from a local designer. The suite was very comfortable and provided a nice area to relax after a day walking in the mountains. The spa area was clean and most of the time we had the pool or the outside spa to ourselves. I would recommend a full body massage from Jessica which enabled me to have the best night sleep ever. The breakfast was buffet style, plenty of food and excellent quality. All the staff are very friendly and could not do enough to ensure our stay was magical. Zermatt is buzzing with absolutely loads of restaurants - we ate at Grampi's, Spaggetti Factory, Lanna Thai (excellent food and service), the China Garden (Best Chinese food I have had in a while). I would thoroughly recommend the Coeur des Alpes Hotel and hope to go back there someday soon.

Room Tip: Book a suite or a loft room the extra cost is well worth it.
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Cardyerwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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621 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
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jerusalem
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 22 July 2011

What a lovely hotel.
Stayed there for a long weekend with my wife 24-27/6.
A truely warm welcome(drinks&fruits).
Great room-specious modern with a very nice shower.
The service-oh the service-always with a warm smile and on the spot-no need to wait.
Great breakfast .
A lovely sauna/swimmigpool/jacuzzi.
Great view of the Matterhorn while enjoying the jacuzzi-HEAVEN ON EARTH
Hope to be able to get back to this truely unique hotel in the winter.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank eyes1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicante, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 July 2011

It´s my sixth trip to Zermatt . I was in July 2011 with my wife for 4 days staying in the loft "Joel" and the experience was fantastic . It´s a small hotel managed by a very nice family . They are concerned that nothing is missing to customers. All staff always has a smile on his face. I always say " when the quality is good the price is not remembered ".
I can only remember a fantastic holiday with days full of sunshine .

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AMATEUR1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasadena, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 July 2011

I had the pleasure of spending two nights at Coeur des Alpes last month, and I consider it to be one of the best hotels in Switzerland, if not the world. The view of the Matterhorn and adjacent mountains is spectacular; the interior of the hotel is modern and elegant; and the owners, Leni and Thomas Muller-Julen are thoroughly gracious hosts. This hotel is not merely the place to stay when you go to Zermatt; it is sufficient reason to visit Zermatt, whether or not you are a skier.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ozymandias75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasadena, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 July 2011

Thank you, Trip Advisor, for letting us know about Coeur des Alpes!! We stayed for 2 nights during our recent Switzerland vacation, and we absolutely loved everything about it. The facility is gorgeous, with a great location at the end of the valley w/ spectacular views of the Matterhorn. The room was very large, comfortable and pretty. Breakfast was terrific--great variety and quality of foods. The very best part was the service provided by owners Leni and Thomas Muller-Julen and their colleagues. Leni comes from a long-time Zermatt family, so she is very knowledgeable, and you just won't find anyone more lovely inside and out! The hotel has a wide price range for its rooms to fit most budgets, so please go there if you go to Zermatt!!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NancyinLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 April 2011

Everything works perfectly in this homely place. views are marvellous and varying breakfast is beautifully presented in an elegant design lounge.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank maunokki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belo Horizonte, Brazil
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 24 March 2011

We have stayed at Coeur des Alpes on July, 2010 for only two days, unfortunatelly.
We were driven from the train station to the hotel by Thomas, the owner, after a splendid Glacier Express travel.
When we arrived at the hotel we were directed into a tunnel where we took a lift to the hotel lobby, that shined to our faces through the lift glass; a superb view and impression.
Before registering we were given a Proseco glass at the lobby, where we met Leni, a gorgeous and amazing hostess. Then, to our cozy and enchanted fireplace suite, plenty of space, where opening the curtains at the foot of our bed we could be gazing the Matterhorn right there! The bed was wonderful and the bathtub (and shower) very charming.
The spa, what can we say about it? Swimming pool, sauna, Hamam, a dream shower, a place to relax... relax... relax... and enjoy... enjoy... enjoy...
Breakfast was great, with various fruits and organic fresh products; the owners always walking around greeting guests and seeing if everything was OK. A very friendly staff always ready to give you information about Zermatt, restaurant reservations, what to see, where to shop, etc.
We hope to be back and, of course, we shall stay at Coeur des Alpes for a longer time.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank corrosio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coeur des Alpes

Property: Coeur des Alpes
Address: Oberdorfstrasse 134 | 3920 Zermatt, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Zermatt
#1 Ski-In / Ski-Out Hotel in Zermatt
#1 Spa Hotel in Zermatt
#2 Family Hotel in Zermatt
#6 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): ££
Number of rooms: 23
Official Description (provided by the hotel):
We are a little unique hotel in Zermatt with a wonderful view to the Matterhorn. The artist Heinz Julen our brother made a fantastic boutique hotel for us. We love to make you happy. ... more   less 
Also Known As:
Coeur Des Alpes Zermatt
Coeur Des Alpes Hotel Zermatt

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