when u rech Zermatt trainstation call up the hotel and ask for a pick up,they will send u a battery car that will take u to the hotel for a nominal charge .later at the hotel they will give u a card with a pin code by which u can access the lift by which u can come down to zermatt town which is only 2 minutes walking distance from the mouth of the cave lift. This arrangement is fantastic.
The hotel itself is a small ,cozy place run by a lady and her daughter from what i noticed.we had made our reservations thru booking.com and initially there was a hitch in our booking due to our own fault, my wife had forgotton to add our 11 yr daughter in the guest list but nevertheless the lady/propriotress prepared the extra bed and gave us a good room with fantastic view of Matterhorn at No extra cost. This gesture was unexpected bowled us completely.
The room was very clean and spacious and from yr bed u had the most amazing view of Matterhorn. this made our trip and we only wished we had planned our stayed here longer.
Theres a portugese guy named Miguel in the hotel who served us food and from what i noticed this guy is very special .he genuinely makes an effort to talk,wish and make conversation with all the guest ,something i did not see much in europe. kudos to guys like him who thru small deeds and gestures make other people's day. I wish him all the best.
The hotel also has a small indoor pool and spa area which my wife and daughter enjoyed very much.
Breakfast was a big suprise. The spread was fantastic and comparable to any 4 star hotel .
This hotel is worth all your money. kudos to the fantastic owners and staff. will definetly stay here if we come to zermatt again
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- Also Known As:
- Alpenroyal Hotel Zermatt