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“Perfect mountain get-away”

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Silvana Mountain Hotel
Ranked #43 of 110 Hotels in Zermatt
Certificate of Excellence
Reviewed 16 August 2014 via mobile

This year in January we returned to our favourite spot in the alps, Silvana in Zermatt. Relatively small, hidden from the high street fuzz, the hotel is up IN the mountain and offers the perfect retreat from the rather expensive Zermatt townlife (lobsters, champagne, etc) and gives you that feeling of actually being in the mountains. You ski to the door. And it's quiet... Ah!! Delicious food, in house Spa and a very friendly atmosphere has taken us back several times. While I hate to admit stuff like that in public; it is even fairly priced!
Need I say that we already booked next seasons stay?

Stayed: January 2014, travelled as a couple
1  Thank Onkeltc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 - 57 of 172 reviews

Reviewed 2 March 2014

This hotel is on the mountain just above the Furi station so it's truly ski in/out. It takes about 5 minutes to walk uphill from Furi so if you're on skis, go up to Schwarzsee and take trail 15 down which passes the hotel. In the spa they have the mix just right so both kids and adults are catered for. They have a ski and boot room with heated boot dryers. Only negative was that I thought the pool was a bit cold - but that just meant I was in the sauna a bit sooner.
Dinner options are limited in Furi, but the a la carte menu here is excellent. There's also a half board menu which is good value if you want 4 courses but the quality is less. There are other restaurants nearby which may be open on Tuesday or Thursday because of the gondola/sledge special, or they might open if you ask them in advance. I would definitely stay here again if coming to Zermatt.

  • Stayed: February 2014, travelled with family
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Thank Simon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

Spent a week with Danny Biner and his wonder staff. The food is out of this world - rooms are well laid out and very comfortable. Has a breakfast room, dining room, and a very nice-small bar. Get the soup at dinner-diferent one every day. Would go back in the minute - in fact, we are going again next year!

Room Tip: Get a view/balcony room, and get used to the 2nd floor being the first and the lobby floor # 0.
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  • Stayed: June 2013, travelled as a couple
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1  Thank tahoe0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2013

Nice hotel with beautiful views and nice rooms. However, the hotel is far from downtown and requires an expensive gondola ride to get there. The owner was also rude and unaccommodating. The food was fair. I would not stay here again.

  • Stayed: September 2012, travelled with family
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Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2013

Sylvana is probably the best restaurant on the ski slope. You can access the resto either from piste 51 from schwarze or 5 minutes wlak from furi tele cabin. Menu is varied with lots os traditional swiss products. I had a delicious lamb fillet while my wife had great macaroni with swiss cheese and dried meat. The dining room is well decorated as a swiss chalet.

  • Stayed: April 2013, travelled with family
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Thank CyrilleFabre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany B, Manager at Silvana Mountain Hotel, responded to this reviewResponded 6 April 2013

Dear Cyrille Fabre

Thank you very much for your nice assessment.
We are happy, that you enjoyed our swiss food.

We hope to see you again.

Best regards

The Silvana Team

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Reviewed 25 February 2013

By stark contrast to the Zerms of Zermatt (term for describing waiting staff who really see your visit to their restaurant as an interference to the working day) the waiting team at this restaurant were genuinely interested in everything about our visit. It was not one individual but the whole team who shone through. Our waiter was thrilled to serve us, the food, atmosphere and genuine attendance to detail and service delivery was exceptional. The food was brilliant, the location is wonderful and the sledging back from Furi to Zermatt was additional dessert. If you go to Zermatt, this was by far the best restaurant of all I tried.

  • Stayed: February 2013, travelled with family
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Thank JohnWoburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany B, Manager at Silvana Mountain Hotel, responded to this reviewResponded 20 March 2013

Dear JohnWoburn

Wow, thank you very much for your assessment and for your time with us. We are glad, that you had a good journey in our restaurant gitz-gädi.

We hope to see you again.

Yours sincerely

The Silvana Team

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Reviewed 20 February 2013

Embarking on the sledging evening from Zermatt (Tuesdays and Thursdays from Matterhorn cable car 19.30) we dined at above restaurant in the Hotel Silvana. The friendly atmosphere and welcoming to our teenage children was lovely and they were extremely accommodating splitting menus for them to try and share. The food was of an excellent standard and delicious. The sledging back into Zermatt under the bright moon finished off a perfect day !!!

  • Stayed: February 2013, travelled with family
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Thank AlfieR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dany B, Manager at Silvana Mountain Hotel, responded to this reviewResponded 20 March 2013

Dear AlfieR

Thank you very much for your wonderful assessment. We are happy, that you had a perfect evening.

The Silvana Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Silvana Mountain Hotel

Address: Furi 265, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool
Hotel Style:
#19 Romantic Hotel in Zermatt
#28 Ski-In / Ski-Out Hotel in Zermatt
#31 Spa Hotel in Zermatt
#50 Family Hotel in Zermatt
Price Range: £145 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silvana Mountain Hotel 3*
Number of rooms: 21
Official Description (provided by the hotel):
The unique hotel Silvana is located 300 meters above the town of Zermatt and easy to reach with the Matterhorn-Express-Gondola in 10 minutes. It offers all the comforts you can expect. 21 cosy rooms, wellness spa with indoor swimming pool, jacuzzi, sauna and steam bath, native lounge, bar and an unique restaurant with open fireplace, personal and familiar service and plentiful food. Let’s make our home your home away from home! ... more   less 
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Also Known As:
Silvana Hotel Zermatt

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