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“You wont experience true Zermatt if you dont stay here”
5 of 5 bubbles Review of Bella Vista Hotel

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Bella Vista Hotel
Ranked #19 of 109 Hotels in Zermatt
Certificate of Excellence
Colombo, Sri Lanka
Level Contributor
102 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“You wont experience true Zermatt if you dont stay here”
5 of 5 bubbles Reviewed 23 August 2012

I loooooooove this place!!!! we stayed at the Bella vista during our honeymoon and boy was i glad we selected this place. Its about 7 min drive from the train station (the hotel will come in the electric car taxi to pick you up and will drop you back) if you decided to walk (which is a bit tiring especially with bags since its uphill) it will take you about 15min. We walked there and were out of breath when we got to the hotel. We were welcomed by beautiful 3 yr old Leonie the grand daughter of the owner of the hotel who came to help me with my bags!!!! how wonderful. The hotel is celebrating their 50 year anniversary and we were given a booklet explaining their history. How charming. Its a true family run hotel and they really take care of u. When we got to our room there was a hand written note congratulating us!! the rooms are spacious and very very clean. We had an amazing view of the Matterhorn. We wanted to have a late dinner but unfortunately it was too late and the restaurant was closed. Ruthe who was at the front desk was so apologetic and the next morning we left early and she was worried that we wouldnt have time for breakfast and was sincerely glad when we said we did. I felt like it was my mum taking care of us. Breakfast was fabuluos with half the things home made and fresh! They provided us with enough information about things to do in Zermatt. They have a fantastic wellness free of charge and this is the best place to relax after a tiring hike or sking trip. They have a steam room and sauna free of charge and a whirlpool for which you have to pay CHF 5.

  • Stayed August 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Shalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Inhaber at Bella Vista Hotel, responded to this review, 15 September 2012
Thank you! It was nice having you here with us at the Bella Vista! We hope to see you again!

Best regards to Sri Lanka!

Your family Götzenberger-Perren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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353 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
210 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 22 August 2012

We stayed at the Bella Vista a few days ago, another trip advisor search result, and it was even better than we had expected.

Fabienne, one of the daughters picked us up at the Zermatt train station and as our several days passed we were amazed at her people skills and her linguistic abilities and how easily and helpfully she conversed with the different cultures, most of whom, like us, had many questions.

We had a Matterhorn view room which cost a bit more but worth it just to wake up in the morning and see it from your bed or from your balcony! The mother and father (sorry can't recall their names) did the usual thorough Swiss work about the place, including sensational breakfasts with many home cooked items, jams, pastries etc. I really appreciated the fresh fruit on offer in the mornings as that is often hard to get in Europe.

On the last night we were too tired to go to down for breakfast so they served us up a light meal of Gezpascho soup, some terrific apple cake cooked up by "Dad" who was a baker in another life, and some pretty good wine. The Bella Vista has wireless in the common area but not in the rooms, though Fabienne said they were planning to get that operational in the future.

The Bella Vista is not for 5 star people but more for people who like local rustic, in this case done to perfection.

Zermatt, like everything in Switzerland is expensive but also booming with lots of cranes and contraction going on, so if Europe really is in an economic mess it has bypassed Zermatt for sure. There are countless restaurants, hiking trails and shops in the township to keep most people occupied. We liked both Zermatt and the Bella Vista a lot and plan to return in 2 to3 years.

Room Tip: Ask for a Matterhorn view
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank passdeplate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Inhaber at Bella Vista Hotel, responded to this review, 15 September 2012
Thank you very much! It was nice having you here with us at the Bella Vista! We hope to see you again!

Warm regards from Zermatt!

Family Götzenberger-Perren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 August 2012

About a ten minute walk from the rail station, Bella Vista was a wonderful home away from home in Zermatt. Reviews complain about the steep climb, they shouldn't. You are in the Swiss Alps and it isn't that bad. Bella Vista is a family run establishment and they seem to be very proud of that fact and demonstrate that pride through exceptional service. The staff were warm, welcoming and helpful. Our room was in great condition and had everything we needed except wifi, which is available in the library, although It was slow. The staff also added a personal touch to the room by leaving some shortbread cookies. The hotel also had a spa and a small games room with fooseball and table tennis. Breakfast was fresh and tasty. Make sure to ask for a room with a balcony and a view of the Matterhorn.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank XXXVIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Inhaber at Bella Vista Hotel, responded to this review, 15 September 2012
Thank you! It was nice having you here with us at the Bella Vista! We hope to see you again!

Warm regards

Family Götzenberger-Perren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thousand Oaks, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 August 2012

My husband and I stayed at The Bella Vista in June 2012. We can't say enough good things about this place and the warm and friendly family that run the Hotel. We had a wonderful room with a balcony looking straight at the Matterhorn. The entire place was immaculately clean. The food was delicious, much of it locally sourced; all served by staff that would do anything to please you. The location is so convenient to the train station and shopping. This is so much more rewarding than staying at a larger impersonal Hotel. We will definitely be going back to visit again.
Sally B. California

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Audi1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Inhaber at Bella Vista Hotel, responded to this review, 15 September 2012
Thank you very much! We are happy that you enjoyed your stay with us and hope to see you again!

Warm regards from sunny Zermatt

Family Götzenberger-Perren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Berwick, Maine
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 10 August 2012 via mobile

My family and I stayed here this August and we had a fantastic stay. My parents are from the US and my wife and daught and I live in Switzerland. The hotel is quaint, super clean and well run. The front desk staff were pleasant, helpful and attentive. The breakfast was very good with the traditional meats, fresh cheeses, breads, croissants and a orange juice squeezer that makes an instant, fresh cup of orange juice. The rooms were spacious and the rooms on the front side of the hotel face an unobtructed view of the Matterhorn. The beds were very nice and bathrooms were immaculate. The location is excellent. You are a 5 minute walk (steep hill) from the train station, but enough away from the main strip to be quiet and out of the way. You are also close to all the lifts and the Gornergrat train station. This is a perfect choice for summer. I can't wait until ski season to book this place and hit the pistes. You cannot go wrong booking this hotel.

Stayed August 2012, travelled with family
Helpful?
1 Thank Jeremy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Inhaber at Bella Vista Hotel, responded to this review, 15 September 2012
Thank you! It was nice having you here with us at the Bella Vista! We hope to see you again!

Warm regards

Family Götzenberger-Perren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

I have already visited some hotels around the globe but this one is the best I've ever been. Fantastic service, lovely rooms, very clean all around, excellent room prices for this beautiful place of Switzerland, absolutely delicious food with selfmade bakerys, an excellent flair for details all around the hotel and so on... just perfect! Many thanks to the family Götzenberger who gave us a brilliant stay in Zermatt. We will come back! :-)

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Inhaber at Bella Vista Hotel, responded to this review, 26 April 2013
Dear David!

We like to thank you for taking your time and writing some nice words about our hotel and us, thank you very much!!!

Hope to see you again very soon!

Best regards from Zermatt in spring time

Your family Götzenberger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seal Beach, CA
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 July 2012

Wow! I loved this place and will return as soon as I can. It is probably the best place I've ever stayed. It's not a 5 star hotel, but the location, the view, the accommodation, the food, and most of all, the lovely, warm, friendly family that owns and runs Bella Vista all makes the feeling of being there super special to me.

Room Tip: Room 12 has a spectacular view of the Matterhorn framed between a couple of pine trees. It's got...
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JB1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Inhaber at Bella Vista Hotel, responded to this review, 15 September 2012
Thank you!!!

Your family Götzenberger-Perren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bella Vista Hotel

Property: Bella Vista Hotel
Address: Riedweg 15 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#7 Family Hotel in Zermatt
#11 Romantic Hotel in Zermatt
#13 Ski-In / Ski-Out Hotel in Zermatt
#17 Spa Hotel in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bella Vista Hotel 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Hotel Bella Vista is a family run chalet-style hotel, located on the outskirts of Zermatt, offering a panoramic view of the Matterhorn. The hotel is characterized by its personal, informal atmosphere. A library, children's play area, piano, wireless service, Internet, computer and televisions are available for guests to use free of charge. You will be greeted by the scent of homemade creations baking in the oven. Enjoy our SPA after a great day of skiing or hiking. ... more   less 
Reservation Options:
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Also Known As:
Bella Vista Zermatt

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