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“Fantastic Stay!!! ”
Review of Bella Vista Hotel

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Bella Vista Hotel
Ranked #18 of 110 Hotels in Zermatt
Certificate of Excellence
Brisbane, Australia
1 review
“Fantastic Stay!!! ”
Reviewed 30 May 2014 via mobile

My friend and I stayed for a few nights in January 2014 as part of a European sojourn and it must be said this was the absolute highlight of the trip! The service was wonderful and every need taken care of upon request. True our room was small (hello the dimensions are on the website when you book!) but it added to the snugness. We were thrilled to have the unlimited usage of the owners' sled so that we could slide around and dodge taxis to our heart's content. The breakfast (included in the booking) was the best we had on our trip and I recommend taking a jar of apricot jam home - it made for a very popular memento in my house. The village itself is gorgeous and views to the Matterhorn unparalleled. Bella Vista indeed!!! Thank you for such a wonderful experience!!!

Stayed January 2014, travelled with friends
Helpful?
Thank leesholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Geschäftsführer at Bella Vista Hotel, responded to this review, 2 June 2014
Hello from Zermatt!

We like to thank you very much for your great feedback and are happy that you enjoyed your time with us at the Bella Vista!

We hope to see you again some time! Best regards to Australia!

Your family Götzenberger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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353 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
kent
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 May 2014

Stayed here for two nights last summer to celebrate my birthday and had a wonderful time. Lovely friendly family run hotel, clean, delightful rooms with thoughtful extra touches, lovely breakfast. Came away having bought a jar of their own delicious dandelion honey. Would love to go back one day. Zermatt is a tourist destination but nevertheless managers to preserve a sense of intimacy somehow, largely because of family run hotels such as this.

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
Thank daysoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Geschäftsführer at Bella Vista Hotel, responded to this review, 13 May 2014
Thank you very much for your great feedback, we are happy that you enjoyed your birthday with us at the Bella Vista! We are just making some more dandelion honey ;-)
We would be happy to see you again very soon.

Warm regards from Zermatt.

Your family Götzenberger-Perren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 April 2014

The best thing about this hotel is the awesome view of the Matterhorn from the balcony. Watching it turn golden slowly from tip to base during sunrise in an enchanting experience! The rooms are very cozy and the staff is friendly.The breakfast buffet has a good variety and you can enjoy it in the balcony of the restaurant too. Highly recommended!

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Wanderophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Geschäftsführer at Bella Vista Hotel, responded to this review, 9 May 2014
Hello from Zermatt!

First of all, thank you for taking the time and writing some words about us. We are always very happy to hear that you appreciated your stay with us! And the Matterhorn, well, it remains the most wonderful mountain!

We hope to see you again some time in our little hotel!

Warm regards from the whole family
Götzenberger-Perren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Israel
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 March 2014

Family owned hotel with perfect service.Roms are a bit small however furnished with all the required amenities. The hotel serve an high quality breakfast and has a beautiful view . Zermaat is not a ski in ski out and require a bit of walking to the trains, it was too much for us so we took a taxi at 12 sF per direction. Upon arrival and departure the hotel provide transportation.
The ski is first class and has the the most beautiful and longest runs.
.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zvi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Geschäftsführer at Bella Vista Hotel, responded to this review, 3 April 2014
Dear Zvi,

Thank you for your positive comment on tripadvisor, we are happy that you and your friend enjoyed your ski holiday, especially the breakfast and the view... We hope to welcome you again some time. Warm regards to Tel Aviv

Your family Götzenberger-Perren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
Reviewed 22 March 2014 via mobile

My husband and I spent two nights and really enjoyed the warm, cosy feel of this hotel. Rooms are decently sized, clean and nicely styled. Wi-fi worked reasonably well and staff were very friendly. (Family owned establishment). Hotel is a little walk from the main st (about 10 mins) but is an easy enough walk as long as you don't mind some small hills. Only negative for us was the sound of people walking above our room. Could get quite noisy at times but didn't bother us too much. Also, no bar fridge in the rooms, which didn't bother us but may be an issue for some. Overall a wonderful place to stay and we would definitely come back!

Stayed March 2014, travelled as a couple
Helpful?
Thank Spellsy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Geschäftsführer at Bella Vista Hotel, responded to this review, 3 April 2014
Hello from the Bella Vista!

We like to thank you for your comment on trip advisor! We are happy that you enjoyed your time with us. As for the fridge, in some rooms they are provided and for those who like to have one, we always have a spare one :-)
We hope to see you again some time!

Warm regards from all of us.

Your family Götzenberger-Perren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
3 reviews
Reviewed 27 February 2014

Friendly and professional, family run hotel. Fantastic home made breakfast. New large spa and relax. Great location on Riedweg. Ski in from slope. Ski out all the way to bus stop, which was perfect for our children. Only 6-7 minute walk to main street (shops & restaurants). Most rooms like ours, have south west faced balcony with afternoon sun and magnificent Matterhorn view.

  • Stayed February 2014, travelled with family
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Helpful?
Thank Jonas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Geschäftsführer at Bella Vista Hotel, responded to this review, 9 May 2014
Dear Jonas, dear family,

Thank you very much for your great feedback, we are happy that you enjoyed your holiday with us at the Bella Vista!

We will see you next winter again, we look very much forward to!

Warm regards from all of us.

Your family Götzenberger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wenatchee, WA
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 February 2014

When we checked into the Hotel we were rewarded with a fabulous view of the Matterhorn from our balcony. The receptionist at the hotel had a taxi pick us up at no charge and our hosts left us wonderful little heart-shaped cookies as a welcome gesture. I was very excited to have a bathtub as well. Once we were settled we quickly uncorked a really good bottle of French Chardonnay and sat out side watching the clouds float by this magnificent mountain. Upon checking out of our wonderful hotel they gave us a delicious butter cookie filled with some kind of nutty, jam as a parting gift. Then, we think it was the woman who owns the hotel, took us to the train station in the cute little electric hotel taxi. This place had it all...a wonderful view, warm hospitality, comfy bed and bathrobes as well as freshly squeezed OJ with an incredible breakfast. Anyone coming to Zermatt is crazy to stay anywhere else!

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank kkgorham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabienne G, Geschäftsführer at Bella Vista Hotel, responded to this review, 9 May 2014
Hello from Zermatt!

We like to thank you very much for your great words about us and our hotel, we are happy that you enjoyed your stay with us! Thank you!
We hope to welcome you another time with us!

Warm regards from all of us.
Your family Götzenberger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bella Vista Hotel

Property: Bella Vista Hotel
Address: Riedweg 15 | 3920 Zermatt, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Zermatt
#7 Family Hotel in Zermatt
#11 Romantic Hotel in Zermatt
#12 Ski-In / Ski-Out Hotel in Zermatt
#15 Spa Hotel in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bella Vista Hotel 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Hotel Bella Vista is a family run chalet-style hotel, located on the outskirts of Zermatt, offering a panoramic view of the Matterhorn. The hotel is characterized by its personal, informal atmosphere. A library, children's play area, piano, wireless service, Internet, computer and televisions are available for guests to use free of charge. You will be greeted by the scent of homemade creations baking in the oven. Enjoy our SPA after a great day of skiing or hiking. ... more   less 
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Also Known As:
Bella Vista Zermatt

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