we were there for a night in Zermatt at the Albatros. The Hotel is really far away from the railway station , so if u have had a long journey , n are with luggage or small kids , then its a long walk , mostly on a gradient so it gets tiring. Also, the staff is hardly there n not very co-operative, n the main boss when spoken with over the phone regarding a problem that we encountered was ver non cooperative n downright rude. The rooms are good , with a safe vault , clean, n the buffet breakfast too is good enough. Even when we asked for assistance n help regarding the timings and different rates of the Matterhorn , we were rudely just handed over a small pamphlet which was on the reception. The hotel is good ,tho'' neither close to Matterhorn nor close to the station , nor close to the main church nor the city square,and of course the staff needs to be given lessons in courtesy.
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- Also Known As:
- Albatros Hotel Zermatt