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“What a nice and very reasonably priced hotel!”
5 of 5 bubbles Review of Carina Hotel

Carina Hotel
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Carina Hotel
Ranked #91 of 109 Hotels in Zermatt
Scottsdale, Arizona
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“What a nice and very reasonably priced hotel!”
5 of 5 bubbles Reviewed 22 June 2013

Spent one week at the Hotel Carina. It is located toward the end of town but still centrally located for the bus or a walk to the lifts. It is small and cozy. The hotel is owned by a wonderful owner-manager who assumed responsibility from her family and now runs it. There is a nice living room where she sometimes makes a night-time fire. The buffet breakfast includes both fresh cooked eggs, ham and bacon as well as cold items and fresh meats and cheeses. The hotel is small but that adds to its charm. The views of the Matterhorn are excellent. The rooms are comfortable and well maintained. Although I did not use it the downstairs sauna and steam rooms they appeared clean and in good working order. The day I had an early departure the owner made me sandwiches to order for the train to Zermatt. All in all a wonderful experience.

Room Tip: Even the rooms facing west had a nice view of the Matterhorn from the patios.
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  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Marc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 reviews from our community

Traveller rating
    12
    11
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    1
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Oslo, Norway
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 March 2013

If you are looking for a clean, quiet B&B at a moderate cost, which is quite unusual for Zermatt, Carina is it. The rooms are not fancy, but clean and well kept. The new spa is fairly simply, but does the job. Small additions like a towelrack, some music and water would lift it further, this is something mgmt should be able to do at a negligible cost. The breakfast is quite OK with a decent selection, distance to Rothorn/Sunnegga lift very short and convenient. Will definately consider going again.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tore B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bermuda
Level Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 bubbles Reviewed 22 January 2012

Stayed here with a group at their behest. The price was very "right" and Frau Biner runs a great little hotel. The rooms are basic 3star but (mine at least) has a fab view of the Matterhorn. One sleeps well - the only outside sound is for the few minutes when Chez Heini lets out next door after the dessert-performance by Dan Daniell. You can ski home with a bit of imagination; everything is within 5-10 mins walk. Breakfast is a bit basic BUT the little bar is wonderful when you come home. Also, there is a nice sauna downstairs. There may be more posh 3star hotels but I was very pleased with what I got for my money.

Room Tip: Matterhorn view is worth the extra francs!
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mahaguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Luis Obispo, CA
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 October 2011

In 2002 we found Hotel Carina to meet all of our expectations. Since then we have stayed there in 2008 and last month in 2011. We would not even consider staying elsewhere. Zermatt is beautiful, but comes at considerate cost. The fees for our room are fair, much more so than some of the more glamorous advertised hotels. You get comfort, security, cleanliness and a view (from the correct rooms) that money cannot buy. You will find that Carmen and her staff are always a cut above. Down to earth but ready to help you in any way possible. From recommending a hiking path to cooking your egg just so. This is a modest, dependable, immaculate little gem. It is not a far walk, and it is very quiet.

After visiting some very busy cities, this time our quiet visit was just what we needed, from the quiet area to the soft feather comforter on our bed.

As most are in the area, Hotel Carina takes their own holidays on the shoulder season. Be patient during those times with getting a reply to your email. Do search to contact directly if you wish.

It is interesting to see the (few) negative comments about this hotel. One must remember that when you visit and stay in a hotel, you are in a different place altogether. Different customs, different country, different money and even different style of beds! Just relax and enjoy and you will get the most benefit out of your travels. Isn't that why you travel? If you want things as they are at home, don't leave! But if you want the best of Swiss charm, best view, and outstanding person to person contact, consider staying at Hotel Carina.

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
3 Thank onlineslomama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 26 August 2011

We stayed at Carina Hotel July 15-19, 2011. This family-owned hotel is a mere 8 minute walk (I timed it) from the train station and major shopping street. But no need to walk it with your luggage--just contact the hotel from the phone board near the station, and for a very small fee (much less than a taxi) they will come and pick you up. The hotel has a warm, rich, wood-lined interior, as does each room. My large, comfortable and clean room had a luscious view of the Matterhorn. Since that mountain clouded up each day I was in Zermatt, that early morning view (the weather tends to be clearer in the mornings), was the only chance I got during my stay to see most of that peak unobstructed. Thank goodness for that large windowed wall that allowed for that wonderful sight!

Breakfast is included with the lodging, and the hotel has a large, airy breakfast room. Choices are many and good, and hot coffee/tea is brought to your table. Wonderful baked goods.

The people who run this hotel are lovely and helpful. All staff--dining room and front desk--did their best to make our stay comfortable. Calls were made to find out information for us; weather forecasts were relayed; detailed directions were given; etc. What most amazed me was that our bill was reduced from what was originally listed by the booking agency because our stay qualified for a discount. I hadn't known about this discount, and certainly didn't ask for it! How amazingly honest and kind of Carmen! As I said, lovely people. Hotel Carina is one of the most reasonably-priced hotels in Zermatt. It's not a luxury hotel, and it's a bit hidden amongst other hotels, but you won't sacrifice anything truly important... and you'll have a very pleasant time... by staying here.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TB4wk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seville, Spain
1 review
2 of 5 bubbles Reviewed 3 August 2010

It is a poor hotel compared with standard level of hotels in this city. We can say that is a little seedy.
The lift has a clear security problem (mainly for children) due to lack of internal door.
They lie regarding their pictures and services. The pictures showing external appearence are not real. They do not provide sauna services as advertised.
Breakfast very poor as well.

Summarizing, for this price you can find a better option in this wonderful city.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baccio10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
2 reviews
4 of 5 bubbles Reviewed 18 February 2007

I booked the Carina at he train station in Zermatt. The owner picked me up within 5 minutes and also up-graded my single room to a double room that is spacier and also features a bath tub. The Carina is situated close to the Sunegga train and the village can be reached within 10 to 15 minutes walking. The owners are very pleasant and forthcoming. Everything is very tidy and the groundfloor boasts a cozy bar for inhouse guests where you can listen to interesting stories told by the senior owner right next to a warming fire place. The only drawback was the missing internet connection as I was depending on it in that time and therefore had to make my daily trip to the internet cafe. Otherwise, this hotel is highly recommended.

  • Liked — quiet, tidy, cozy
  • Disliked — no internet
  • Stayed January 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Baernu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carina Hotel

Property: Carina Hotel
Address: Untere Wiestistrasse 12, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge
Hotel Style:
Ranked #91 of 109 Hotels in Zermatt
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Carina Hotel 3*
Number of rooms: 21
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