My wife and I have experienced luxury boutique hotels through the states, Europe, and Asia. The Omnia redefines the entire experience through the most helpful/ attentive staff, quality product, and the most blissful setting.
I happened upon The Omnia during a solo tour of Europe a few years ago. Aside from my Architectural fascination with the property, it was the highlight of my entire trip; so much so that I had to bring my family back to experience it.
During our visit in early December 2009, we were treated to the most attentive, luxurious experience possible. My father's girlfriend happened to lose her luggage on the train prior to our arrival. Having very little luck with the local Swiss train authorities, I asked the staff at the hotel if there was anything they could do to help... We were greeted with a selection of clothing for her to wear, and information that the hotel staff had already been in contact with the train authorities and that the luggage was secured. Despite the train authorities insistence that the luggage could not be retrieved for several weeks, we received the bag in the hotel room 24 hours later. This is a perfect example of the hotel staffs' tireless efforts to ensure that every guest be treated like royalty.
It is clearly conveyed in most of the postings on this site that The Omnia is an incredibly special place. Having personally been involved with constructing landmark properties designed by famous architects through my work, I can say that no expense was spared in this building. The rooms, the pool, the details, the details, the details...they are perfect and in many cases awe inspiring. Ad to it the breakfast, the beds, the arrival greeting, the view and you have perfection.
Looking forward to a return very soon!!
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- Also Known As:
- The Omnia Hotel Zermatt
- Omnia Zermatt