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2fedoras
Austin, Texas

Central location, modern furnishings, but no AC

4.0 of 5 bubblesReviewed 16 Jul 2019via mobile
Located in a very walkable neighbourhood, and very close to two convenient metro stops. Rooms were modern but not fancy. Would have enjoyed it more if there was AC, as the single fan provided did not help much during a sweltering few days. Convenient laundry downstairs and free gym available at its sister hotel nearby.
Date of stay: July 2019
Trip type: Travelled with family
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By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this review
Responded 20 Jul 2019
Dear guest,
Thank you very much for your feedback.
We will take into consideration your remarks to improve our service.

Kindest regards,
Kateryna Ribeiro
Reception team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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8 - 13 of 85 reviews
Reviewed 8 June 2019 via mobile

This hotel is located in walking distance to the city centre. The rooms are small (no desks to work) but clean. Check-in was friendly. I will book it again for a short business stay. Lausanne is a great town.

Date of stay: June 2019
Trip type: Travelled on business
Thank ranchodrive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 23 June 2019

Dear guest,
Thank you for review.
We are delighted you had a good stay with us.
We hope to accommodate you on your next visit in Lausanne.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2019 via mobile

the hotel is very clean, with simple rooms and basic breakfast.

we enjoyed the part it is located a lot (local people, shops/ restaurants) although it’s quite far up the hill.
you get a free public transport ticket from the hotel wich you can use for the metro. it brings you to the lake and centre of lausanne.

all in all a very good price- performance

Date of stay: April 2019
Trip type: Travelled as a couple
1  Thank Sandydeebee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 29 April 2019

Dear guest,
Thank you for review.
We are delighted you had a good stay with us.
We hope to accommodate you on your next visit in Lausanne.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2019

with the good information from the lausanne tourist office located in the main station, i reach this new hotel of the Fassbind chain in minute and the staff at the reception very helpfull. the all hotel has been taken over and complitly renew recently. room of a good size but you better ask for a doble even if you are travelling alone. small and great breakeast avaliable. recommanded for small stay.

Date of stay: December 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jean Pierre B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 12 March 2019

Dear guest,
Thank you for review.
We are delighted you had a good stay with us.
We hope to accommodate you on your next visit in Lausanne.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2018

Our stay was quite nice, small but clean and complete room, we enjoyed, in the 6th floor we god a nice view of the lake and the city, impressive. Service was nice, staff is kind and helpful. A bit expensive, but for the Swiss standards is OK.

Room tip: Stay in the 6th floor
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Wilmar186
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 9 December 2018

Dear Wilmar,
Thank you very much for taking your time to write the feedback.
We hope to meet you again at our hotel.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

The hotel is perfect for a short stay—it’s minimal, convenient and has a bonus view of the lake. It is a bit small, but we didn’t mind as we were out walking around most of the day. My complaint is that the pillows are paper thin. We asked twice if we could have an extra pillow and both times the hotel didn’t have any. That’s bizarre for a hotel to have no extra pillows. Also, since this is a fairly new hotel, I expected the bathroom to be in pristine shape, but found the shower curtain to be a bit flimsy and weird paint splatters on the floor. The best part has to be the view of the lake from the balcony (we stayed on the 6th floor). That was an unexpected but pleasant surprise. Also, hotel provides you a transportation card for your stay and the metro is really easy to use. There’s also a market (Coop) located down the street if you need to pick up any essentials or if you’re like me, too much chocolate to bring home.

Date of stay: October 2018
1  Thank meinab2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 24 November 2018

Dear guest,
Thank you very much for your feedback.
We will take into consideration your remarks to improve our service.

We would like to mention, that the owner of Guesthouse has recently changed and we are implementing certain changes in the hotel due to this reason.
For instance, we added some extra pillows in our stock and trying to find a solution for bathrooms floors.

We hope to meet you again at our hotel.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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