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Margarita G
Zurich, Switzerland

A night in Lausanne

4.0 of 5 bubblesReviewed 5 Sept 2020
Excellent Hotel
clean comfortable room
Near old town , great location for sightseeing
Fabulous little balcony ,with chairs and table AND
view of Lake !
Great value for money
We will definitely come back
Date of stay: August 2020
Trip type: Travelled as a couple
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4 - 9 of 85 reviews
Reviewed 10 November 2019

The very minimum of the very minimum... and the price is the minimum...
Hotel disguised as boutique hotel but is more like a hostel...
Only good thing is location as it is really really central...
To go only as last resort...

Room tip: Avoid interior rooms as you will be facing the balconies of the inhabitants
Date of stay: October 2019
    • Value
    • Location
    • Service
2  Thank Rproliveira
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 23 November 2019

Dear guest,
Thank you very much for your feedback.
We will take into consideration your remarks to improve our service.
Our hotel is a 2* hotel.

We hope to meet you again at our hotel.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2019

I stayed in this hotel for two nights. It was quite all right, the room wasn’t very big, and the space was not well designed but I was alone so it was ok. The hotel is well located in the city centre, close to the metro, and very walkable distance from the cathedral.
If you go there to wander around the city it is a perfect place. If you are looking for a comfy lazy stay, maybe not

Date of stay: August 2019
Trip type: Travelled solo
Thank JeremyY108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 22 August 2019

Dear guest,
Thank you very much for taking your time to write the feedback.
We hope to meet you again at our hotel.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2019

This hotel was a great choice in Lausanne! Good location, safe, a block from the Metro and key attractions, shops, etc. are also very close. Updated hotel property and room was great, very clean. Friendly staff. I would stay here again for sure.

Date of stay: July 2019
    • Location
    • Cleanliness
    • Service
1  Thank SFTravlr212
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 22 August 2019

Dear guest,
Thank you for review.
We are delighted you had a good stay with us.
We hope to accommodate you on your next visit in Lausanne.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2019 via mobile

Located in a very walkable neighbourhood, and very close to two convenient metro stops. Rooms were modern but not fancy. Would have enjoyed it more if there was AC, as the single fan provided did not help much during a sweltering few days. Convenient laundry downstairs and free gym available at its sister hotel nearby.

Date of stay: July 2019
Trip type: Travelled with family
3  Thank 2fedoras
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 20 July 2019

Dear guest,
Thank you very much for your feedback.
We will take into consideration your remarks to improve our service.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2019 via mobile

This hotel is located in walking distance to the city centre. The rooms are small (no desks to work) but clean. Check-in was friendly. I will book it again for a short business stay. Lausanne is a great town.

Date of stay: June 2019
Trip type: Travelled on business
Thank ranchodrive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By F, Reception at Hotel Swiss Chocolate Lausanne by Fassbind, responded to this reviewResponded 23 June 2019

Dear guest,
Thank you for review.
We are delighted you had a good stay with us.
We hope to accommodate you on your next visit in Lausanne.

Kindest regards,
Kateryna Ribeiro
Reception team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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