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“Typical ibis...clean, comfortable, great staff”

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ibis Lausanne Centre
Ranked #9 of 46 Hotels in Lausanne
Certificate of Excellence
GreenLeadersBronze level
New Delhi, India
Level 4 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Typical ibis...clean, comfortable, great staff”
Reviewed 29 December 2013

Stayed as a couple for a night. Trip from the train station is quite quick and one must take the route number suggested by the hotel (#3). Check in was very quick and were greeted by an ever smiling staff. The being the typical ibis standard and beds were comfortable to sleep in. We also received a travel pass which covered local travel to most places that one would like to visit though the last mile commute will require travelling by foot at most times. However, we didn't mind and found the travel pass very useful. The breakfast buffet, served at the ground floor next to the reception, had a decent spread which we liked. Overall, I good place to stay and like our previous stays were happy to return to an ibis.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DivyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISLAUSANNE, Directeur général at ibis Lausanne Centre, responded to this review, 3 January 2014
Dear guest,

We thank you for your comments following your stay at Ibis Lausanne Centre hotel.

It's always a pleasure to receive a positive feedback.

Please rest assured that we will share your comments with our team.

As you wrote it, public transports pass allows to use bus and metros in Lausanne but you cannot have a direct access in a lot of streets because Lausanne is a "pedestrian city". So, for this reason, you have to finish you travel walking few meters.

Once again, we thank you for your comments and we hope to see you soon.

Best regards

Jonathan Del Torchio
Assistant Manager
Hotel Ibis Lausanne Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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Boston
Level 5 Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 December 2013

As others mentioned you need to take the 3 or 21 from Lausanne Main station. Not really walkable as it is all uphill.

Room 525 is a bit small, and the window doesn't open. But the overall cleanliness and personality of the hotel is good. The staff are nice and efficient.

What I didn't like was the fact that converters weren't available on loan from the hotel. You have to purchase one from the vending machine, which I thought was cheap. No mini bar and a simple thing like a chocolate on the pillow would have been nice.

But overall for a two star hotel it's fine here. Lots of restaurants and shopping area newarby.

Room Tip: Room 525 has no opening window. And the room is a bit small.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrBrendanDotCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montreal
Level 4 Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 December 2013

Location was great and it was super to be able to have available parking in the hotel's parking garage. The room was small which was to be expected, but it definitely worked well. Everything was very clean, comfortable, and quiet. Breakfast was very varied and tasty. An excellent stay; I would stay here again!

  • Stayed November 2013, travelled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa
Level 6 Contributor
112 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 November 2013

This was a disappointment, This hotel is boring and not too comfortable.
The bathroom is white and depressing.
But the big disappointment was the breakfast the next morning, no variety of food and a cold Hardboiled egg? That's what I get for this price?
The staff was very friendly though, and you'll get a free ticket for the local transportation.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ofersan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISLAUSANNE, Directeur général at ibis Lausanne Centre, responded to this review, 17 December 2013
Dear guest,

First, we would like to thank you for your feedback following your stay at Ibis Lausanne Centre hotel.

We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.

Unfortunately, our bathroom is a "standard Ibis bathroom" and you will find it in all Ibis Hotels you will go. But we will share this information with our head office to have a better product in the next generation.

Regarding the breakfast, we propose about 30 different products among some Swiss specialities (as cheese, ham, parfait, cenovis etc...) and we feel sorry that you didn't appreciate our buffet.

Please, rest assured that we will share your nice comments regarding the staff with them.

Once again, we thank you for your comments and we hope that you will give us the opportunity to better serve you in the near future.


Sincerely,

Stéphanie Abel
General Manager
Hotel Ibis Lausanne Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 November 2013

We reserved a room for three nights in mid November and although the room was spartan the price and location were good.... However, the room had a deodorizing machine going when we unlocked the door and this was our clue that the room was "smoked out"! We tried to change rooms after only one hr in the room but were only offered two single beds or "not possible"! Finally after a little persuasion we were offered a new room for the next day(smokey for one night) and something would be taken off our bill and the staff would move our bags since we were leaving the room early.... It worked perfectly and we were moved from smokey 233 to quiet 204. The front desk staff offered us an espresso and were genuinely sorry for our experience.
The breakfast is adequate and there is some parking on site for 15 Swiss francs per night...
Cheers

Room Tip: Ask for a room off the main street..
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fishnflyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ibis Lausanne Centre

Property: ibis Lausanne Centre
Address: rue du Maupas 20, Lausanne 1004, Switzerland
Phone Number:
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Lausanne
#4 Green Hotel in Lausanne
#4 Romantic Hotel in Lausanne
#6 Business Hotel in Lausanne
Price Range (Based on Average Rates): £
Hotel Class:2 star — ibis Lausanne Centre 2*
Number of rooms: 125
Official Description (provided by the hotel):
The Hotel ibis Lausanne Centre is 100% non-smoking and is located in the city center just 20 minutes' walk and 5 minutes by bus (no. 3 or 21, St Roch stop) from the CFF train station. The old town, Lake Geneva and the Olympic Museum are 1.9 miles (3 km) away. The hotel has 127 modern, soundproofed and air-conditioned rooms, a 24-hour bar for a spot of relaxation and an undercover private car park with 32 spaces (surcharge, non-reservable). Guests can enjoy free public transport and WIFI. ... more   less 
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Also Known As:
Ibis Lausanne Centre Hotel Lausanne

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