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Rima ASM
Abu Dhabi, United Arab Emirates

Hotel in Quartié de Flon, Lausanne City

4.0 of 5 bubblesReviewed 31 Mar 2024via mobile
Nice Hotel, very good location, directly next to the town center, restaurants , Metro which is easy to to take from lausanne Gare,
They don’t provide Toiletries, however you can buy what you need from the reception.
The Lobby is casual, you can have your drink and play with board games provided there, card Games and different jeux de société. So it is q nice Hotel, Rooms are clean, no closets, no phone in room
However for a short stay it is a good Hotel
Date of stay: March 2024
Room Tip: Near Metro Station
Trip type: Travelled with family
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Moxy Lausanne, Marketing at Moxy Lausanne City, responded to this review
Responded 2 Apr 2024
Dear RimaASM_2020,

Thank you immensely for your thoughtful review of your recent stay at Moxy Lausanne City. We're delighted to hear that you found our hotel to be conveniently located near the town center, restaurants, and metro, making it an ideal choice for exploring Lausanne.

We sincerely apologize for any inconvenience caused by the absence of toiletries in the rooms. While we do not provide them directly in the rooms, we do offer a selection for purchase at our reception to ensure that our guests have access to any essentials they may need during their stay.

We're glad to hear that you enjoyed our casual lobby atmosphere, complete with board games and card games for your enjoyment. It's wonderful to know that you found our rooms to be clean and comfortable, although we regret any disappointment regarding the lack of closets and phones. Please know that our team is available 24 hours a day to assist with any additional needs you may have, including providing extra hangers for your clothes.

Once again, thank you for choosing Moxy Lausanne City for your accommodation needs. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Warm regards,

Philippe
Captain & crew
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 16 February 2024 via mobile

Nice hotel, clean, tidy and friendly staff. Good location for convenience as well, so it meets all expectations. You will be better off buying snacks and water from a local supermarket as the prices in the hotel lobby are quite expensive, but this is standard with every hotel so not a surprise

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Panay L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moxy Lausanne, Marketing at Moxy Lausanne City, responded to this reviewResponded 17 February 2024

Dear Panay L,

Thank you for taking the time to share your feedback following your stay at Moxy Lausanne City. We're delighted to hear that you found our hotel to be nice, clean, and tidy, and that our staff were friendly and accommodating. It's wonderful to know that we met your expectations and that you found our location convenient for your needs.

We appreciate your tip regarding purchasing snacks and water from a local supermarket. While we aim to provide convenience for our guests, we understand that some items may be more affordable elsewhere.

Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back to Moxy Lausanne City in the future.

Best regards,

Philippe
Captain & Crew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2023

We.stayed three nights at the Moxy Lausanne! It is a very comfortable, unpretentious, fun, hotel in the Flon district of Lausanne. The rooms are very small, but the prices are comparatively reasonable. The common spaces are great, and their breakfast buffet well priced and of very high quality. The staff were accommodating, friendly, generally interested in us as people and their guests. They did a super job of making us feel welcomed and valued! Hospitality at its best!

The bar serves also as the front desk, and is centrally placed in the commons area. Super efficient and friendly check-in. Welcome drink even! We also tried some of their cocktails, and they were all excellent.

Flon is a former industrial zone of Lausanne that has been converted to an entertainment district with a large variety of restaurants, clubs, cafes, sidewalk cafes and much more. The nightlife is excellent!

Room tip: If you like to sleep with an open window, request a room that does not face the plaza in front of the hotel. Revellers! :-)
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Service
Thank carlborch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moxy Lausanne, Marketing at Moxy Lausanne City, responded to this reviewResponded 24 October 2023

Dear carlborch,

Thank you for taking the time to share your wonderful feedback about your three-night stay at Moxy Lausanne City. We are delighted to hear about your experience and greatly appreciate your detailed comments.

We're thrilled to know that you found our hotel to be comfortable, unpretentious, and fun. We take pride in providing a relaxed and enjoyable atmosphere for our guests. While our rooms are indeed cozy, we're pleased that you found our pricing reasonable and that you enjoyed the common spaces.

Your kind words about our breakfast buffet and the quality of our food offerings are truly appreciated. Providing value for your money is one of our top priorities. We're glad to hear that our staff made you feel welcomed and valued, and your comments regarding their friendliness and genuine interest in our guests are heartwarming.

The mention of our bar serving as the front desk is a proof to our unique and efficient approach to guest services. It's wonderful that you had a smooth check-in experience and even received a welcome drink. We're also delighted that you enjoyed our cocktail offerings.

Your description of the Flon district and its transformation into an entertainment hub is spot on. It's an exciting and vibrant area, and we're thrilled that you enjoyed the nightlife and the variety of dining options available.

Once again, thank you for your kind words and for choosing Moxy Lausanne City. We look forward to the possibility of hosting you again and providing you with another exceptional stay.

Warm regards,

Philippe
Captain & Crew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2023 via mobile

Although this hotel but quite new. It’s one of Marriott International hotels brand. Location is convenient, near by the mall, restaurants and bars. Staff are very friendly and helpful. Me and friends stay for 2 nights, we like this place. By the way parking is really limited.

Room tip: As it is mid-range hotel, so please bring your own amenities and slipper.
Date of stay: October 2023
Trip type: Travelled with friends
Thank Nok_Chanokporn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moxy Lausanne, Marketing at Moxy Lausanne City, responded to this reviewResponded 23 October 2023

Dear Nok_Chanokporn,


Thank you for choosing Moxy Lausanne City for your recent stay and for sharing your feedback. We're glad to hear that you and your friends enjoyed your two-night stay and found our location convenient, with nearby shopping, restaurants, and bars. Your kind words about our friendly and helpful crew are much appreciated.

Regarding your comment about limited parking, we'd like to inform you that there is a parking facility called "Centre Flon" in close proximity to the hotel, which offers around 900 parking spaces. This could be a suitable option for future visits.

We truly value your feedback, and we hope to have the pleasure of hosting you again in the future. If there are any other aspects of your stay you'd like to discuss or if you have any further suggestions, please don't hesitate to reach out.

Warm regards,

Philippe
Captain & Crew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2023

First let me say the staff at the Moxy are wonderful. Very helpful and accommodating. The Moxy is a relatively new concept and definitely geared to the younger crowd. We were two older couples visiting Lausanne and felt like we were staying in a college dorm room. Rooms are tiny and although probably big enough for one person, it is a challenge for two. Beds are hard and pillows uncomfortable, no place to put clothes or a suitcase. The breakfast is good and the neighborhood has many restaurants and shops.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Dyan V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moxy Lausanne, Marketing at Moxy Lausanne City, responded to this reviewResponded 12 October 2023

Dear DyanV,

Thank you for taking the time to share your feedback about your recent stay at Moxy Lausanne City. We greatly appreciate your kind words about our staff and your recognition of their helpfulness and accommodating nature.

We understand that the Moxy concept is unique and tailored to a younger and more vibrant demographic. Our aim is to provide a fun and lively atmosphere, which can feel different from the traditional Marriott experience. We apologize if this concept did not fully align with your expectations.

Regarding the room size, we acknowledge that our spaces are designed with a modern, efficient approach in mind. While they may be cozy, we understand that for some guests, especially those traveling with another person, it might pose a challenge. We recommend exploring other Marriott brands and concepts that offer larger room options to better suit your needs.

We're sorry to hear that you found the beds and pillows less comfortable than expected. Guest comfort is of paramount importance to us, and we take your comments to heart. We'll ensure that your feedback is shared with our team to see if we can make improvements in this regard.

On a more positive note, we're delighted to hear that you enjoyed our breakfast options and the vibrant neighborhood with its many restaurants and shops. We hope these aspects added some enjoyment to your stay.

Thank you for choosing Moxy Lausanne City, and we appreciate your understanding of the concept's unique appeal. We hope you might explore other Marriott options that better align with your preferences in the future. Should you decide to stay with us again or within the Marriott family, we'll be here to assist and ensure you have a memorable experience.

Warm regards,

Philippe
Captain and Crew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2023

Works ok for one night, clean and newer than most hotels in Lausanne. But is missing most essential things to be comfortable to stay longer.

Rooms small with no wardrobe, desk or coffee.
The bed is also a bit to hard.

Do not recomend staying in weekends, noicy outside and in the halls all night.

Breakfast is no use of paying for

Gym is super small in the basement with a bisycle,

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank Avxtraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moxy Lausanne, Marketing at Moxy Lausanne City, responded to this reviewResponded 2 October 2023

Dear Avxtraveller,

Thank you for your time in sharing your recent stay at the Moxy Lausanne City!

Staying a the Moxy it could be a little bit different than what guests are used to. We know that the experience isn't for everyone, and we appreciate you giving us a try.

Because of our location in the city center and and in one of the trendy neighborhood, sometime it could get noisy. The soundproofing of the rooms it is usually sufficient to keep any noise outside. Should you visit us again in the future, you can always request a room on the back side or on a higher floor or request our staff to check whether the window is closing properly.

Regarding the breakfast, it is a competitive price for the city of Lausanne, providing you with variety of products from different cheeses, cold cuts, yogurts, make your own cereal, hot items such us scramble eggs and beans or pancakes and waffles, not to forget different type of coffees and teas and 2 types of juices.

We thank you again for staying with us. We know you'll find something you love at one of the many awesome hotels in the Marriott world.

PEACE + LOVE + MOXY

Mario
Crew Leader Ops

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