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“poor quality poor service”
Review of Hotel de la Paix

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Hotel de la Paix
Ranked #13 of 46 Hotels in Lausanne
Certificate of Excellence
Greece
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“poor quality poor service”
Reviewed 25 August 2014

The bathroom does not offer toiletries, just soap and perhaps a shampoo once in a while. The towels are not changed regularly. The carpet in the room is very old and not that clean. The beds are uncomfortable. The breakfast is very poor although the croissants and ham are of outstanding quality. The staff is not generous towards the clients -not even a glass of water- and generally the word that would describe the hotel and its overall services is STINGY.

Room Tip: Ask for a room with a view to the lake, otherwise they won't do you the honour of offering you o...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank LENAGRGreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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314 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
New York City, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 August 2014

It's been six years since I last stayed at this hotel and it looks like it went through a renovation recently, updating the reception area (which was needed). Good value for money. Lovely views of Lac Leman, the Alps, and Evian (be sure to get a room with a lake view). Located right in the heart of the town center -- easy walking to shops, restaurants, cafe, public transport (hotel provides free bus passes during your stay). Place Saint Francois just a two minute walk where you can enjoy a coffee and croissant at an outdoor cafe in the summer. The only fault I found was that the bed was too soft for my taste. Otherwise, a lovely, laid-back atmosphere.

Room Tip: The suites are quite spacious with a proper living room.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank AAA765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australian Capital Territory, Australia
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 August 2014

Lake view room, but the sky was a bit hazy.
Great bed, great pillows, great bathroom.

Good value room rate.

we liked the free metro/bus card provided for both days of our stay. metro stop is less than 5 mins away behind the hotel, 3 stops to the station, then 4 stops to the lake edge. Next time we will allow more time to take in a lake cruise.

Room Tip: Ask for Lake View
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Neil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
523 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 366 helpful votes
Reviewed 20 July 2014

I think we baically got exactly what we had expected and the hotel lived up to expectations. We were happy with our spacious room with great views of the lake and Evian on the French side. The room had everything we needed and I particularly liked the large bathroom. We didn't eat at the restaurant so can't comment on that, though I did observe that it was not very busy. It is a bit of a hike to the lake and to the Ouchi area but we used the metro easily with tickets provided by the hotel.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis
Level Contributor
156 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 20 June 2014

We had a wonderful stay here, worth every penny. We were upgraded to a junior suite. The balconies were small but the views were breathtaking with the Alps and the lake. Bathroom had a great tub and nice amenities. Staff was a real high point - very friendly and helpful with luggage storage and calling for a cab.

Two quirky discoveries: you had to insert your room key in a box on the wall for the lights to go on, and while we did indeed have the room with two beds we requested, the beds were side-by-side with no gap.

Room Tip: Get a room overlooking the lake. Then head down across the street to the Coop for a bottle of wine a...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaryIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 14 June 2014

We have spent 2 nights in hotel de la Paix in Lausanne.
This hotel is well located in the heart of the city. Close to the railway station,metro and shopping centers. In few minutes you are down in Ouchy, thanks to the metro, or you walk to Saint Francois square or stroll to the Cathedral
View from the bedroom is spectacular and encompass the entire Lake Leman ,facing Evian in France.
Room ( 5th floor) is rather small but well equipped with good double bed, nice bathroom with italian shower, air conditioned
Wifi is free access.
Breakfeast is very good
Your car is parked by the doorman for 28 SF a day.
We know different hotels in Lausanne and La Paix is recommended with a good ratio quality/price

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tigdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
257 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 20 May 2014

Stayed 3 days for a business trip in Hotel de la Paix and it perfectly suited my business needs.

Situated in the center of the city, it is conveniently placed to some good restaurants and pubs. It has also a mesmerizing view to the lake and the Alps ! Especially if you are on 5th floor.The services are extremely professional and everything was flawless from purchasing a taxi for me at the right moment, to perfectly cleaning my room every day.Excellent free wi-fi conenction, which allowed me to work from my room when necessary.

The rooms are with a classic design, the bathrooms perfectly clean. The only thing not to my taste were the pillows which were too soft for me, but I assume that is a question of personal taste.

Needless to say, it is an expensive one, but all excellent hotels in Lausanne are pricey.

Room Tip: The rooms on the 5th floor with view to the lake are splendid !
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maksim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel de la Paix

Property: Hotel de la Paix
Address: avenue Benjamin-Constant 5 Av, Lausanne 1003, Switzerland
Phone Number:
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Lausanne
#11 Luxury Hotel in Lausanne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel de la Paix 4*
Number of rooms: 109
Official Description (provided by the hotel):
Traditional Downtown Hotel in impressive seven-story, old-world building. ... more   less 
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Also Known As:
Best Western Hotel Lausanne
Best Western Lausanne
Lausanne Best Western

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