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Chaehee K

Great stay at Lausanne

5.0 of 5 bubblesReviewed 25 Mar 2024
Spa & swimming pool is one of advantages here. Every staffs are very kind.
Location(near IMD and Metro), room(calm and clean), and food also very good too.
I highly recommend this hotel if you stay in Lausanne.
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Alain Kropf, Directeur général at Hotel Royal Savoy Lausanne, responded to this review
Responded 28 Mar 2024
Dear guest,

Thank you for sharing your wonderful experience at our hotel in Lausanne. We're delighted to hear that you enjoyed your stay with us.

We're glad that you found our spa and swimming pool to be advantageous, and we appreciate your kind words about our staff's kindness. It's fantastic to know that our location near IMD and the Metro, as well as our calm and clean rooms, met your expectations. Additionally, we're pleased that you enjoyed the food during your stay.

Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Lausanne.

Best regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,129)
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Reviewed 25 March 2024

Thanks for the wonderful customer service, the guest/s will surely feel a home ambiance during their stay at the Royal Savoy Hotel Lausanne. Great location, near shops, bus and train stations and some wonderful tourist attractions that you can reach by just walking.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Travel13860363050
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alain Kropf, Directeur général at Hotel Royal Savoy Lausanne, responded to this reviewResponded 28 March 2024

Dear valued guest,

Thank you so much for your kind words and appreciation of our customer service at the Royal Savoy Hotel Lausanne. We're thrilled to hear that you felt a homely ambiance during your stay.

We're glad that our location near shops, bus and train stations, and various tourist attractions added to the convenience and enjoyment of your visit. It's wonderful to know that you found everything easily accessible by foot.

We look forward to welcoming you back for another memorable stay in the future.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2024

A very nice hotel although a bit expensive.
The food was excellent - the environment was wonderful. I was at IMD and I found the location good - near to walk to the university. Although there was a spa I did not even have time to use it.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank vdmeraj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alain Kropf, Directeur général at Hotel Royal Savoy Lausanne, responded to this reviewResponded 28 March 2024

Dear guest,

Thank you for sharing your feedback with us. We're delighted to hear that you had an excellent experience during your stay with us.

We appreciate your kind words about our hotel, although we understand that pricing can be a consideration for some guests. It's wonderful to know that you enjoyed the food and ambiance. We're pleased that our location near IMD suited your needs and that you found it convenient for walking to the university.

We regret that you didn't have the opportunity to enjoy our spa facilities this time around. Hopefully, on your next visit, you'll have some time to indulge and relax.

We look forward to welcoming you back in the future.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2024

A very pleasant surprise in Lausanne! Excellent location, very attentive stuff, a very good ratio price for quality received. From bar to restaurant or whatever your choice will be, you will feel pampered. An excellent recommendation!

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank PuiuM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alain Kropf, Directeur général at Hotel Royal Savoy Lausanne, responded to this reviewResponded 21 March 2024

Dear PuiuM,

Thank you so much for taking the time to share your experience with us!
We're thrilled to hear that you enjoyed your stay at our establishment in Lausanne. It's wonderful to know that our excellent location, attentive staff, and the overall quality of service exceeded your expectations.

We take great pride in providing a pampering experience for our guests, whether it's at the bar, restaurant, or any other aspect of your stay. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional experience in the future.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2024 via mobile

I stayed for a full week in this place and I can only say it’s been one of the best experiences I’ve had when traveling due to business purposes. Super friendly staff, very neat rooms, fitness center was Ok but everything worked well. Overall a great place to stay.

Date of stay: March 2024
Trip type: Travelled on business
Thank lfvidal1983
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alain Kropf, Directeur général at Hotel Royal Savoy Lausanne, responded to this reviewResponded 20 March 2024

Dear Ifvidal1983,

Thank you so much for your wonderful feedback! We are thrilled to hear that your recent stay with us was one of the best business experiences you've ever had. It's truly gratifying to know that our attentive staff, well-maintained rooms, and functional fitness center contributed to making your stay enjoyable.

Your kind words mean a lot to us, and we're delighted that you found our establishment to be a great place to stay overall. We look forward to welcoming you back in the future and providing you with another exceptional experience.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2024 via mobile

The perfect experience from design to service. Every staff member is courteous and helpful. The room is not only clean and comfortable, but thoughtful in details: the heated shower floor, the built-in bidet, the night lights. Same attentiveness in the beautiful spa, down to the wet bag provided in the locker. The breakfast buffet was an excellent spread of options. They also provide complimentary passes for use on local transportation, and the funicular metro Line 2 is just outside the door: it brings you to the train station and to the lack in 2 quick stops (or a 10-minute walk). Although not sitting on the lake, it does offer rooms with lake views.

My new favorite hotel: would definitely come back.

Date of stay: March 2024
Trip type: Travelled on business
Thank Travelhui
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alain Kropf, Directeur général at Hotel Royal Savoy Lausanne, responded to this reviewResponded 16 March 2024

Dear Travelhui,

Thank you so much for your glowing review! We're delighted to hear that you had such a wonderful experience with us.

At our hotel, we strive to provide tasteful, attentive, and elegant luxury, and we're thrilled that you found our design, service, and attention to detail to be perfect. Our team works diligently to ensure that every guest feels welcome and well taken care of, so it's fantastic to hear that every staff member you encountered was courteous and helpful.

We're glad that you appreciated the thoughtful touches in your room, such as the heated shower floor, built-in bidet, and night lights. Our aim is to create a comfortable and enjoyable environment for our guests, and we're pleased that these details enhanced your stay. It's also wonderful to know that you enjoyed our beautiful spa facilities and found our complimentary amenities, like the wet bag and local transportation passes, to be convenient.

We're thrilled to be your new favorite hotel, and we can't wait to welcome you back for another exceptional stay. Thank you for choosing to stay with us, and we look forward to hosting you again soon.

Warm regards,

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